Hi, bought a Guess jeans from edgars galleria, I am so dissapointed because when I buy a new jeans I wash it and this particular jeans after the first wash a lot of colour has come out the jeans. Very dissapointed as this never happen before. Its like I bought a jeans that's old.
Good day
I want to complain about the quality regarding five of my Guess jeans. All of them are torn that I basically can not wear them. I've also tried to attach photos, but the function doesn't seem to work. Regards
Carl .
I bought a Guess bag online roughly 5/6 months ago and the handle has broken off already I used the bag for three weeks on holiday in the summer and after that occasionally I paid a lot of money for a bag that cannot be used now after only six months
I have already emailed Guess customer service days ago and haven't received any reply
Would you please address this matter many thanks.
Ms. Ritu On Phone To Guess Service
Dear team Complaint regarding product so many time talk to the store manager, but every time negative response what kind of services your brand is giving to the customers. I want my problem should be sought out, but till date my problem is still pending. Kindly reply me at my email address that is Ritu mehta85@yahoo.com.
I had purchased a hand bag from Guess stores in India which was located at Phoenix Mall, Lower Parel Mumbai in 2014. The price being around INR 10, 000. Within one year the outer leather of the bag has started chipping. This is rather surmising with such an expensive hand bag. Please find attached the photos of the current state of the hand bag. This is not expected from a brand like Guess Requesting compensation as the bag cannot be used any longer. Hope to receive a positive response at the earliest. Many thanksCannot upload the photos of the bag with this compliant. Please covey the appropriate e-mail i. D. For correspondence.
Hi Guess Team, I purchased a Guess men Reversabke Belt from Guess Italia SRL flagship Showroom. The belt was purchased on 30/11/2015 and on the same day the adhesive in belt came out. Since I had my flight the next morning to India so could not go back to the store. It is surprising to see a brand like Guess having inferior quality products. I am from India and we are a Guess customers for many years. Hope my complaint is addressed. India is a rising economy and brands have an opportunity to register themselves in a positive way by being customer centric. Italia store number :06/69921191Dhruv AnandNew Delhi Indian 91-9910690088.
Hi Guess Team, I purchased a Guess men Reversabke Belt from Guess Italia SRL flagship Showroom. The belt was purchased on 30/11/2015 and on the same day the adhesive in belt came out. Since I had my flight the next morning to India so could not go back to the store. It is surprising to see a brand like Guess having inferior quality products. I am from India and we are a Guess customers for many years. Hope you will address my concern so that we continue to believe in Guess. The belt was for 56 Euros and order number is 12931811. Phone number of the store :06 69921191Dhruv Anand 91-9910690088.
I purchased a Guess bag in November 2014 and have used it occasional, and now in less than a year the outer skin of the handle has started coming off. I would like to request a replacement.
I had purchased a Guess pink colour bag from fresh arrivals collection of Select City mall Guess store and did not use it for a month and when I had carried it for the first time after the purchase to my utter horror, the bag's outer leather started pealing off Such expensive bag worth Rs. 8000 turned out to be a defective piece. I'm so disappointed, my last Guess bag had lasted for healthy five years. Please kindly attend to my complaint and provide me the replacement for the same.
Ms. Tara On Phone To Guess Service
please remove my complaint from this website regarding guess handbag posted on 18th May, 15 thanks
I purchased a handbag during my visit to Dubai in Nov 2013; I currently live in Mumbai, India. As I paid 505 Dirhams (around Rs. 9-10k) and Guess being one of the top Luxury brands, I treasured the bag and did not use it till 6th May 2015)I took it to a office party). After the party when I returned home, to my utter horror, the bag's outer leather started pealing offI request of either exchange it with a bag of similar value- Rs. 10k in Mumbai (I would prefer a different style bag, as I do not want to face the same problem again) or issue me a voucher of the same value, as your mission statement also states reiterates "services of uncompromising quality" Thanks and Regards, TharaTel: 91 9967003562.
I too purchased a lovely guess handbag from Birmingham England about 3yrs ago i only use mine on special occasions. I had weekend away coming up and thought that bag would compliment my outfit, to my horror i took it out of it`s protective bag to find that all the outer skin was peeling. Not impressed as this was a high end purchase and expected this bag to last a long time. I have cheaper high street bags that are still going strong!! i am asking for replacement or refund.
Ms. Navi Grewal On Phone To Guess Service
Damage of material within 1month of purchase skin is coming out.
I had purchased a Guess Ladies Bag/Purse from your local store outlet at Alpha Mall at Ahmedabad, India. Certain portions from the handle of the bag ss peeling off not allowing me the use of the said Bag/Purse. Your local store when approached, asked for the purchase bill, which I cannot trace, are shying away from replacing the Faulty Handles, which apparently are plainly visible for them to see. When the product is taken from the store and fact known to them, they should immediately replace the same, to keep the High Standards of "Guess", to customers satisfaction. Trust you will be able to prevail upon them. Warm Regards, Shree Mohata Mobile 91 9825005252302 Sarthik ii, SG Highway, Ahmedabad 380059. INDIA. E mail : sk@mohata. Net.
Ms. Guess Candy Pop Watch On Phone To Guess Service
To whom it may concerni bought my wife a guess watch for her birthday November It was bought at american swiss south africa george. I bought the so called guess candy pop wl. Within the first six months one of the fixed crystals on the face came off, I had to pay a lot of money to send it in for repair. They said that it is normal wear and tear and now months later again the same crystal came off with another it also took about a month for the repair of one crystal. I bought this watch for her because of the quality and style, Now i sit with a watch with crystals missing and just year old. Please help. Jacques.