Nextbook Customer Service Number Delineated Here With Complaints and Reviews
Ms. Karen Auerbach On Phone To Nextbook Service
I need charger one did not come in box. Just bought it yesterday.
Reply
Hi, I purchased a Nextbook ares from Walmart have had it for maybe little less than a month and it started having issues by issues I mean it wont connect to wifi, it keeps saying searching and nothing ever shows up I factory rested it thinking maybe that would help, but it didn't. I was wondering what else I could do to help with my problem.
Reply
I do not really have a complaint, I'm trying to find out if I have a warranty on my Nextbook tablet. I bought it at walmart in west palm beac, florida my number 475-655-8844. Someone dropped it and the screen is shattered. Is there anyway you can find out if i have a warranty. Let me know what other informatrion you need.
Reply
When will I hear back about my Nextbook ?.
Reply
My Nextbook ares 11a will not turn on only had have in lease then a month.
Reply
I purchased a Nextbook ares eight the first time a walmaert. I enjoyed the table. I also did not experience any problems with the operation of the tablet. Very easy to use and my son also loved using the tablet as well. The first tablet from Walmart the charging port stop working and stop charging the tablet. I contacted Nextbook and they replaced the table no questions asked. Now the second one is having the same problem as the first one. So now I have to contact Nextbook again and see what we can do about this problem.
Reply
Mr. Keith Stevens On Phone To Nextbook Service
My Grandaugther Tablet volunme botton want work, she cannot get volume she push the bottom it click, but want come on. Can you help she is 12 years old.
Reply
Ms. Iesha Armstrong On Phone To Nextbook Service
The tablet will not come on anymore it's has a manufacturer problem and I just wanted to get it resolution brought it for my daughter and she can not play with it and i am desperately trying to get her another one.
Reply
I have a Nextbook ares eight, and worked okay at first, but then well, crap is where it went now wont even perform at all good or bad because it is dead not needs battery so do not want to hear that i have had this tablet for less than three months. Mothers day when i received it, i would appreciate a response.
Reply
Mr. Stephen Oni On Phone To Nextbook Service
I have problems with my Nexbook tablet:
1. My tablet is fixed on vertical mode and not going into horizontal form. 2. The hard ware keyboard that came with the tablet no longer work with the tablet screen.
Reply
Ms. Linda Allison On Phone To Nextbook Service
My tablet will not turn on. I called and spoke to a supervisor. I have a hair line scratch and they
said they would not accept it. Although the tablet worked with the scratch. It just stopped working one day. According to the warranty agreement it should be covered. This notebook has never damaged through alteration. It just stopped working. When I look at the other complaint I noticed that many of the tablets have the same problem. I am going to also send my complaint to the New Mexico Attorney General. This needs to be addressed, since this product is manufactured in China.
Reply
The keyboard quit working on our Nextbook 10. We purchased it online from Wal-Mart on 4/22/16. Wal-Mart refuses to do anything with it and says we have to send it to you. Your policy states it will not accept any returns not purchased from your site. What are we supposed to do with this worthless equipment if we cannot use the keyboard and if no one will accept a return? Please respond ASAP. Thank you.
Reply
Ms. Tammy On Phone To Nextbook Service
I have no sound. It has worked up until this morning. A pop up cam on my screen, saying something about volume then I had no sound.
Reply
I baught Nextbook tab. I stay in India and my tabs display got broke. I am unable to get spares in India. Can you help me.
Reply
Ms. Denise Dodson On Phone To Nextbook Service
I bought two tablets for my children for christmas and in March they started to not charge with the plug that came with the device, I then took them back to walmart and they said I had to contact your department as to what can be done to make this right. Please contact me as soon as possible to resolve this issue.
Reply
Ms. Ms. Greenland On Phone To Nextbook Service
For several days I am unable to speak to a live person. No answers the phone, not once. Wondering if this company is still in business.
Reply
I purchased the Nextbook at Walmart. A tablet and can be converted into a mini lab top. Three issues, it will not hold a charge and takes days just to charge at 40 percent. Awkwardly enough, the Wifi always bounces off, and the volume is very low. Please help
469-226-8895
Kristin.
Reply
We bought a Nextbook last OCtober and it worked perfect. We downloaded a favorite app. After Nov. Could no longer get this app in
correct format. Our Nextbook is windows eight operating system - maybe that is the problem. The app we use is now coming in on a black screen with yellow writing and very hard to read and operate. It is not coming in the format it's creators intended. We reset to factory settings, but still not working correctly. Any way to fix this?.
Reply
I owned a nook. It died. I had one book on it, Twisted Justice by Rube Waddell. I now have a Nextbook. Is there any way to download this book on my Nextbook without buying it again? Thank you, Tami Bozeman
850-703-1174.
Reply
Mr. Shakil On Phone To Nextbook Service
I am based in London, UK and have had next book eight from USA. I am having problem with charging it. It's charging slot seems not working. Please advise.
Reply
Mr. Cody Verges On Phone To Nextbook Service
My tablet has been fully charged, but the screen will not turn on if i have the volume on i can hear the password being typed, but i am not typing it i have not dropped it and i have no idea why the screen will turn on
i have called the customer service number and it will not work.
Reply
Mr. Ali Hunt On Phone To Nextbook Service
The plugin keyboard does not work. I have tried everything to get it to work. Need solutions for this problem and your support number is bogus. It is not the correct number for customer support.
Reply
Mr. Pawanbhai Patel On Phone To Nextbook Service
Hello Dear I am pawan Patel. Can you please tell am e this Next book 10. one is how i am buy in India, but wha is item ten pices. Please reply am e.
Reply
Mr. Shantanu Maheshwari On Phone To Nextbook Service
Ticket id:59422Representative ID NT8384 of the person who was handling my complain. Its been more than a week I haven't got further reply of my queries. Please look into the matter as soon as possible, I'm facing lot of problems because of this.
Reply
Mr. Manoj On Phone To Nextbook Service
I had purchased. Next book tablet from Abudhabi, UAE, three months before. The tablet dis lat had gone partially. How can I resolve this. But now i shifted to India. Please suggest.
Reply
Ms. Ednagriffin57@yahoo,com On Phone To Nextbook Service
My husband bought a nextbook at Walmart, it stop working after three wk, he paid cash for it and has lost the receipt i was in the other part of the store so I wasn't with Him to get the receipt, you see my husband has Dementia He showed me what he bought later on, He is a Veteran, and he saved His penny's to purchase this Next book, we live on His fixed income, and can not afford to throw money away, But Walmart told us to send it back to ya'll, I need to send it to you please, This is therapy for Him in so many way's His Dr told me to give him some respect and dignity and let Him do some things by him self, So I did on that day :(.
Reply
I have a Nextbook model number NXW8QC16G and have recently forgot my password. I never did much on it, but I need access to it again. The last time it was used we in January and I have done many hours of research on how to hard reset it, but nothing is working. I need to know NOW.
Reply
I bought my Nextbook eight tablet in February 2015, and right out of the box, the charger doesn't work on it, you can not hear the tablet unless you have headphones on, the screen its not calibrated you have to press hard and slightly off of where you need to touch it to be able to type, very frustrating :(
Reply
Ms. Cassandra Rayford On Phone To Nextbook Service
Just bought for Christmas for my son and it will turn on, and pop back off. I want a new tab for my son or will contact Better Business Bureau. I am seeing that your company is not big on being professional.
Reply
Ms. Adrienne Booth On Phone To Nextbook Service
My nextbook wont hold a charge and now i can get through to y'all i have been trying for to weeks now no call backs or email if u don't call me back n a hour i will return mine an tell.everyone i no that y'all costumer service sux and never returns phone calls i am very frustrated have a tech call me as soon as possible.
Reply
Ms. Jose Sampo On Phone To Nextbook Service
Hello Please remove the direct and toll free numbers listed on your site for our company. The numbers listed are incorrect. They link to our software vendor not our customer service department.
Reply
tiffany king On Phone To Nextbook Service
My next book tablet is having problems holding a charge if u could have somebody that can call me and help me fix the problem I would really appreciate it
Reply
Customer support takes them a whole 24 hrs to answer. Live Operator as soon as you say you are calling about a Nextbook device she transfers calls to the same voicemail. It is very frustrating that i had to solve the problem i had by myself researching online. They customer service is worst than any other i ever experienced..
Reply
I wished to read all your comments before I did purchased this Nextbook 8. It shows loading only, after a three weeks of purchased. Went back to Walmart where I bought it and sent me to speak with their support, Bad, I was told they couldn't exchanged neither refund my money. Walmart only have a 15 days return policy on electronics, and my Nextbook eight was not dropped or had a crack or other damaged. By the extended service warranty all the before needs to happens. So I decided to contact Nextbook USA. I called and I left a message. No return call. No luck, on their support web page. I filled the form and every time I click "submit" it will tell me me a "space need to be fill". Even I filled copy of my receipt, it will do it all the time. BAD Costumer Service and BAD PRODUCT. I would not buy any of these products again. Robert.
Reply
I am a resident of kinsway camp society is having the problem with the Nextbook seven se is not showing its display as it shows loading only so I request you to send some person for its repairing because i am not getting its Authorized service centre in city Delhi(India).
Reply
I am having the same problems everyone is having with their Nextbook as well. Can I get a refund or trade this one in? Please respond back. Thanks. Mary.
Reply
I need an address to send my son's Nextbook to for repairs. The screen has a small crack in it, and it is under a two year warranty with Wal-Mart. Please assist. Thanks, Mary.
Reply
Are you the manufacturers of the Nextbook NX008HI8G tablet? Could you please respond telling me if you are. I have a question about the functioning of the device. Thank youMimi Gessmimigess@yahoo.com.
Reply
Ms. Jessica Ryan On Phone To Nextbook Service
I purchased this tablet in June and it will not power on. Registered product and when submitting trouble ticket it wont go trough.
Reply
I bought the Nextbook eight a while back, but have only used it ten times. The battery gets to 80% and the tablet dies. I tried calling the customer service, but got crappy service and they didn't even know how to help me. I would like it replaced free of charge since I got crappy service.
Reply
I purchased an eight inch tablet for my daughter less than a year ago, but for the past couple of months, it will not turn on and it will not charge. My husband registered the device on the Nextbook website, but I have not received the customer ID.
Reply
DO NOT BUY THIS PRODUCT. NO CUSTOMER SERVICE AND EVERYTIME YOU CALL THE NUMBER PROVIDED, YOURE BOMBARDED WITH OFFERS AND SWEEPSTAKES AND NONSENSE. I CALLED FOR TECH SUPPORT ON A Nextbook TABLET THAT NEVER WORKED PROPERLY. AFTER ALL THE SWEEPSTAKES MESSAGES, IT TELLS YOU TO CALL ANOTHER NUMBER. WHEN YOU CALL IT, IT LEADS TO 411. IM RETURNING THIS GARBAGE TO THE STORE. BEWARE.
Reply
The Nextbook7 I bought for my daughter is still under warranty and needs repair. Nextbook's website will not accept any images of my proof of purchase to generate a ticket then tells me it cannot generate a ticket because I did not provide proof of purchase. Ripoff. Do not buy from nextbook.
Reply
this Nextbook8 sukc whit less than three months ibought it and is not working, they customer service suck, do not buy that
Reply
Ms. Arlene Kincaid On Phone To Nextbook Service
I have searched your site and called your company for help only to be redirected back to website. it could not address my issues. i have sent a ticket request
Reply
I just purchased the Nextbook Win 8. one and had a couple of concerns after booting up the system, being the first time using a windows based tablet. Though it took a while holding for customer service (approx. 20 min) I was greeted by a very pleasant representative and was very happy with his helpful, professional and insightful responses to my questions.
Reply
I have a Nextbook eight tablet and there is a problem. First the screen is cracked and it does not turn on and it only coasted $59. 99 for it. Can you please help me and fix it?
Reply
So sad how this company convinced us to purchase a Nextbook tablet knowing that that are worthless. And what's really sad is that the customers can not contact anyone to speak to because that recording keep coming on. Nextbook need to be exposed.
Reply
Mr. Joseph Jefferson On Phone To Nextbook Service
your answering system kinda sucks we got hung up on b4 we could speak my wifes next book just won't turn on and we would like it either fixed or replaced it does have a one tear warranty please call 607-591-7418 leave a message for Joe or wendy thank you.
Reply
