Ms. Nieves L. Olor On Phone To RCBC Bankard Service
Good morning mam. I would like to request for a refund of my cebu pacific air ticket made through internet amounting to PHP1294. 80 dated May 17, 2017 at 10. 07AM and the same amount of PHP1294. 80 May 17, 2017 at 3:50PM due to said transaction was not confirmed/decline by cebu pacific air, but billed by rcbcbankcard under my visa card number 5179821084430001 my cellphone number is 09228297461. Hoping for your immediate response. Thank you in advance.
Ms. Marie Eleanor Pauline Pajares On Phone To RCBC Bankard Service
To RCBCBankard Customer Service,
I was very disappointed with your services. I contacted your customer service via phonecall before i flew back here in qatar because i want to settle the issue of my annual fee payment. I ask the representative of yours that if ever i cant call the hotline i can reach you thru emailing. I thought my annual fee was waived, but to my surprised it wasn't and i feel so helpless because I cannot call from your customer service hotline. When i was still in philippines i called a couple of times from your hotline and i obeyed the advices they gave on me on how to waived the annual fee. PLease do hear my inquiry. I needed answers immeadiately. Thank you.