Aquasure Water Purifier Customer Care Phone Number

Phone Number of Aquasure Water Purifier is +91-22-30449700, 39883333, .
Aquasure is a well known water purifier system produced by Eureka Forbes. The company manufactures a range of water purification systems under the banner names Aquasure and Aquaguard. Aquasure is a mixture of technology and quality. Eureka Forbes provides several types of electric and non-electric Aquasure in the Indian consumer durable industry with different series and models such as Aquasure Xtra Tuff, Aquasure Galaxy, Aquasure Amrit with Kitanu Magnet, Aquasure Aquaflow DX, Aquasure Fridgemate, Aquasure Smart UV, Aquasure Crystal, Aquasure Nano Pro, Aquasure Elegant RO, Aquasure Under Sink RO, Aquasure Nectar RO, Aquasure Spring Fresh DX, Aquasure RO+UV, Aquasure Xpert and many other. Beside this, the company also provides air purifiers, vacuum cleaners, fire extinguishers, lifestyle automation solutions, solar lighting and water treatment & facility maintenance services. Eureka Forbes distributes its products and services through online and a large network of dealers. The company was emerged in the year of 1982. The company's command office is posted in Mumbai, Maharashtra, India.

Main Contacts Of Aquasure Water Purifier


Customers Can Call At The Below Given Phone Numbers Of Aquasure Water Purifier For Their Inquiries And Questions
Contact Number for General Inquiries
Phone Number: 022-30454001
Contact Number for General Support
Phone Number: +91-22-30449700
Additional Contact Number for Additional Services
Phone Number: 39883333
The Customers can SMS "AGD" to 566775

The customer care number of Aquasure Water Purifier can be contacted from Vadodara, Mangalore, West Bengal, Uttarakhand, Gwalior, Orissa, Dehradun, Salem, Ranchi, Baroda, Ghaziabad, Gujarat, Madhya Pradesh, Gurgaon, Amritsar, Hyderabad, Goa, Karnataka, Navi Mumbai, Lucknow, Bhopal, Indore, Tamil Nadu, East Delhi, Ludhiana, Thane, Mumbai, Raipur, Mysore, Pondicherry, Allahabad, Trichy, Himachal Pradesh, Andhra Pradesh, Erode, Trivandrum, Vijayawada, Coimbatore, Punjab, Sangli, Jalandhar, Faridabad, Meerut, Patna, Cochin, Assam, Madurai, Delhi, Varanasi, New Delhi, Chandigarh, Patiala, Vellore, South Delhi, Chhattisgarh, Rajkot, Bihar, Bangalore, Chennai, Visakhapatnam, Kerala, North Delhi, Pune, Shillong, Gorakhpur, Nagpur, Bhubaneswar, Agra, West Delhi, Jammu, Jaipur, Jamshedpur, Kanpur, Aurangabad, Jharkhand, Udaipur, Noida, Ahmedabad, Maharashtra, Surat, Kolkata, Rajasthan, Uttar Pradesh, Goregaon, Ernakulam, Nasik India, etc.

Aquasure Water Purifier SMS Contact


Aquasure Water Purifier Customers Can Send SMS At The Below Given Toll Free Number For Any Inquiry Or Assistance
Send SMS Type AGD to 566775

Other Brands Of Aquasure Water Purifier


The other brands of Aquasure Water Purifier are Eureka Forbes Aquasure Aquaflow 4.5 L DX UV Water Purifier (Grey) at Rs. 5,679.00, Eureka Forbes Aquasure 16 L 4 Stage Purification Water Purifier at Rs. 1,499.00, Eureka Forbes AquaSure Xpert 8 L RO+UV+UF Water Purifier at Rs. 18,747.00, etc. Eureka Forbes Aquasure Shakti 15 L 3 Purification Stages Water Purifier at Rs. 1,565.00, Eureka Forbes Aquasure Prime 4 Litre UV Water Purifier at Rs. 8,450.00, etc are also the brands of Aquasure Water Purifier .

Features Of Aquasure Water Purifier


The Aquasure Water Purifier are introduced a number of features and benefits that have received a great attention towards its all brands. All the Aquasure Water Purifier are presented at reasonable and flexible that the customers can afford to purchase them. The Aquasure Water Purifier are introduced with the electric and non electric features. Both the electric and non electric Aquasure Water Purifiers are offered with service requests, refund and return policy, customer care assistance, faqs, eBuy guides, testimonials, shopping carts, franchises, etc. Free shipping, 30 days money back guarantee, Free standard installation, Service backup across India, Service within 12 hours and many more.

Official Link Of Aquasure Water Purifier


For More Details Follow The Aquasure Water Purifier Through Their Online Website That Is Mentioned As Follows:
http://www.eurekaforbes.com


Aquasure Water Purifier Address


The address of Aquasure Water Purifier is No: B1/B2, 701, 7th Floor, Marathon NextGen, Marathon Innova, Opposite Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India.

Aquasure Water Purifier Email Address


The email address of Aquasure Water Purifier is customercare@eurekforbes.com.

Aquasure Water Purifier Website


The Website of Aquasure Water Purifier is www.eurekaforbes.com.

Aquasure Water Purifier Customer Support Service Phone Number


The customer support phone number of Aquasure Water Purifier is +91-22-30449700, 39883333, (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Aquasure Water Purifier Service Center and Aquasure Water Purifier customer care number is given below. The helpline of Aquasure Water Purifier customer care number may or may not be toll free.

Click Here To View Aquasure Water Purifier Customer Care Numbers


Aquasure Water Purifier Phone Number Customer Service

What was the response after calling on specified numbers? To Write Click Here
If the contact information is incorrect, please let us know Here



View Contact Detail Like Phone Numbers



Aquasure Water Purifier Source of Knowledge


www.eurekaforbes.com/product/water-purifiers/aquasure
www.eurekaforbes.com/product/locate
www.eurekaforbes.com/
www.eurekaforbes.com

Your Complaint, Suggestion, Complication, Review To Aquasure Water Purifier

Message
  
Your Name
Email Address
Your Photo
(Optional)
Screenshot
(Optional)
Gender
Male
Female
Image Text
Customer care captcha

customercarenumbers.net Advertisements


Aquasure Water Purifier Customer Care Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Vaishanavi Eldasari CallsOct 10, 2017

Ms. Vaishanavi Eldasari On Phone To Aquasure Water Purifier Service
My register mobile number is 9892407918. On Friday complaint register, but still it is not attend by you.

Reply
Customer care female
Ms. Manisha Patil CallsMay 01, 2018

Ms. Manisha Patil On Phone To Aquasure Water Purifier Service
Hi,
I am Miss Manisha Patil . My aquasure stopped filtering water. It does not go in lower bucket. It's very nice product, purchased in January 2018. Please get it rectified.

Reply
Customer care female
Ms. Arionna Rosenwinkel CallsAug 27, 2018

Ms. Arionna Rosenwinkel On Phone To Aquasure Water Purifier Service
Hello,

Our accounting department cannot find any paperwork regarding a charge that was made on January 29th. I work for Custom Fenestration Products Intl. Please contact me as soon as possible. Thank you.

Reply
Customer care male
Mr. Dilipmtaori CallsAug 22, 2018

Mr. Dilipmtaori On Phone To Aquasure Water Purifier Service
My uv waterpurifire service is due, but service is not given to our service center so immediately give me service. I am taking your service package.

Reply
Customer care male
Mr. Asim Pal CallsMay 03, 2017

Mr. Asim Pal On Phone To Aquasure Water Purifier Service
I am Asim Pal in Aurangabad, I have purchased aquas ure in last year, I had call for reinstall of aquas ure in my new location, but no one come for service then I have complain for that on 21st April 2017 my complain number is 99191645, also I call to customers care again and again, but till now no response from you. Please solve this as soon as possible. My mobile number 9028247892.

Reply
Customer care female
Ms. Dr Anjali Dhote CallsApr 30, 2017

Aquasure Water Purifier not working both light green and red are on, no water is coming.

Reply
Customer care male
Mr. Hawaldar Singh CallsApr 29, 2017

Mr. Hawaldar Singh On Phone To Aquasure Water Purifier Service
I HAVE PURCHASED ONE NO AQUA SURE NECTAR RO IN LUCKNOW FROM RUCHI ELECTRONICS ON 11 TH APRIL 2017. IT IS INSTALLED ON 12 TH APRIL 2017. SINCE THE START OF SYSTEM ITS FLOAT IS NOT WORKING PROPERLY. I WAS TOLD THAT IT WAS REPLACED AS THEY RECEIVE FROM COMPANY BUT IT WAS NOT DONE TILL DATE. I AM VERY UNHAPPY WITH THE RESPONSE FROM THE COMPANY OF YOUR REPUTATION. THANKS.

Reply
Customer care male
Mr. Lalhmunsanga CallsApr 28, 2017

Mr. Lalhmunsanga On Phone To Aquasure Water Purifier Service
I'm sorry to complain again in regards of my aquasure expert as it has not been fixed the problem. Sincerely

Lalhmunsanga
AK-114, sector-2, Salt lake,
Kolkata, West Bengal.

Reply
Customer care male
Mr. V N Balakrishnan CallsFeb 22, 2017

Mr. V N Balakrishnan On Phone To Aquasure Water Purifier Service
Two crystel model water purifiers are note working.

Reply
Customer care male
Mr. Virendra Shroff CallsFeb 18, 2017

Mr. Virendra Shroff On Phone To Aquasure Water Purifier Service
I had purchase Aquasure auto shut off purifier last year

i want new centre filter

please let me know address in Ahmedabad - Gujarat where i have to purchase the same.

Reply
Customer care male
Mr. Parag A. Khedekar CallsFeb 16, 2017

Mr. Parag A. Khedekar On Phone To Aquasure Water Purifier Service
My aquasure (Cristal) is due for servicing/cleaning. I mailed you previously also. But did not get any response. I have paid for three years mainteinance contract. I request you to send one technician as early as possible. Parag Khedekar
Opposite Hotel Amigos,
Curti, Ponda, Goa. 403 401
Mob. 9730602107.

Reply
Customer care female
Ms. Anita CallsFeb 14, 2017

Ms. Anita On Phone To Aquasure Water Purifier Service
Water is not getting stored in purifier. Water is not getting poured in purifier. We have checked the water connection and other people in building not facing any issue. Everybodys water purifier is working fine. This purifier has given by the builder and need to check now why its not working.

Reply
Customer care male
Mr. Sharad S. Shitole CallsFeb 10, 2017

Mr. Sharad S. Shitole On Phone To Aquasure Water Purifier Service
INLET NOZZLE BROKEN OF AQUA SURE CRYSTAL WATER PURIFIRE.

Reply
Customer care male
Mr. Sanjay Raut CallsFeb 02, 2017

I have purchased Aquasure Water Purifier from Naresh Trading, Korba, Chhatisgarh in the month of August 2016. So far service engineer has not reported for servicing despite several calls. I am not satisfied with after sales service. Please look into.

Reply
Customer care female
Ms. Rakhi Wanchoo CallsJan 31, 2017

Ms. Rakhi Wanchoo On Phone To Aquasure Water Purifier Service
Need to change the tap of Aqua sure of Eureka Forbes, do not know the number on which i can call, Please get this done at the earliest for L - 101, Lajpat Nagar - II, New Delhi - 110024. First Floor.

Reply
Customer care male
Mr. B. Anand CallsJan 26, 2017

Mr. B. Anand On Phone To Aquasure Water Purifier Service
Sir,
Our Office Doordarshan Maintenance Ceter Jagdalpur- Aqua sure RO water purifier is supplied with Bore water(TDS 60 units), its taste after filteration is slightly sore and TDS droped to six units. Please suggest if ther is is any memberane for bore water and Muncipality waterseperately that could provide Normal TDS. Is it advicable to try for only UV filter. Please let us know what is the Normal TDS.

Reply
Customer care male
Mr. Jacob Joseph CallsJan 24, 2017

Mr. Jacob Joseph On Phone To Aquasure Water Purifier Service
My Water purifier of Eureka Forbes Aquasure has not been working for the past six months and there is no service men to service the machine. I contacted customer care for than ten times, went to service centres none is able to make the machine run. I feel cheated by Eureka Forbes. Please do not buy any Eureka Forbes Aquasure. My friend too had a similar experience at Kollam, Kerala. I do not know why they keep selling it in Kerala.

Reply
Customer care male
Mr. Gautam Gawali CallsJan 24, 2017

Mr. Gautam Gawali On Phone To Aquasure Water Purifier Service
Dear sir/ Madam,
I had AMC contact with at Kalina Mumbai. They had not provided proper service for last year. I had telephonicaly requested them to mail me that they will provide me regular service I have a record of communication with them. They have not mailed me any thing and now they are not even replying/ responding to my telephone. Before I exercise my legal right i am writing to you you to look into the the matter. With sincerely
Gautam Gawali .

Reply
Customer care female
Ms. Jeena Mary CallsJan 04, 2017

Ms. Jeena Mary On Phone To Aquasure Water Purifier Service
I own a unit of Aquasure Aquaflow dx and now its not working. While supplying power the unit is not getting On. Not sure if the catridge validity has come to an end. Kindly Assist.

Reply
Customer care male
Mr. Scarlet Circle CallsDec 26, 2016

Mr. Scarlet Circle On Phone To Aquasure Water Purifier Service
Aquasure Electric water purifier not working.

Reply
Customer care female
Ms. Shalini CallsNov 12, 2016

Ms. Shalini On Phone To Aquasure Water Purifier Service
Hello,
We would like to buy a spare part for our Aquasure non electric water purifier. Please let us know where we can get it from.

Reply
Customer care male
Mr. Deeraj Bhojwani CallsSep 19, 2016

Mr. Deeraj Bhojwani On Phone To Aquasure Water Purifier Service
Hi All, I hav purchased Aqua Sure W-Purifier Ro Xpert and i am facing problem of Lekage from the machine i hav given complain many times, but the problem is not solved please look in to the matter its very problemtic to me and my family, Our furtniure is getting spoiled please see into the matter as soon as possible.

Reply
Customer care female
Ms. Vanita Charde CallsSep 15, 2016

Ms. Vanita Charde On Phone To Aquasure Water Purifier Service
Dear sir,

I HAVE PURCHASED AQUA SURE PLUS WATER FILTER IN JULY 2016, THROUGH AMAZON ONLINE SHOPPING, IT IS DELIVERED AT OUR HOME ON DTD. 19 JULY 2016, BUT NOW IT IS NOT WORKING, THE WATER HAS STOPPED. IT IS IN ONE YEAR GUARANTEE PERIOD. YOU ARE REQUESTED PLEASE REPAIR OF REPLACE THIS FILTER AS EARLY AS POSSIBLE. Order number : 171-7442243-9302701

THANKS AND REGARDS
Vanita Charde
MOBILE - 9527461750.

Reply
Customer care male
Mr. Binod Bihari Das CallsSep 12, 2016

Mr. Binod Bihari Das On Phone To Aquasure Water Purifier Service
I have purchase one Aqua sure Crystal purefire from Big Bazar, Bhubaneswar. When I Transfer from Bhubaneswar to Keonjhar, no service centre of Aqua sure found in Keonjhar. I contact Aquaguard dealer to change the candle and repair my Aqua sure purefire. Instead of repairing he suggest me to ex-change the aqua sure crystal model to a Aqua guard dealers model with a exchange value of 1000/-. When I purchase the dealer told me this product is belongs to aqua guard product. So service will provide by company at any where at door step. Please inform me how to repair my water purifier as an early.

Reply
Customer care male
Mr. Anil Jagannath Echkar CallsAug 22, 2016

Mr. Anil Jagannath Echkar On Phone To Aquasure Water Purifier Service
Pless call 9422516893 for manten water purifier model platanim.

Reply
Customer care male
Mr. Nandhagopal S M CallsAug 20, 2016

Mr. Nandhagopal S M On Phone To Aquasure Water Purifier Service
I am Nandhagopal S M , i have purchased aqua sure expert in last year. I have changed my filter and AMC also in Rs. 4580. After that i have problem in my filter. I logon complaint several times complaint number is 0088746247 on 17. 8. 2016. But still now no one come for service. At the same one technician came for service he broken our new filter and i have facing same problem again and again again loged complaint But the technician called me i ill be there on on that day itself. But today date is 20. 8. 2016 no ne of them come for solve our complaints. Now what can we do. I have spent more money for filter Rs. 18, 000+4580+2000 for additional filter total Rs. 25, 000. Please solve our problem and rectify it.

Reply
Customer care male
Mr. Praveeen CallsAug 18, 2016

Mr. Praveeen On Phone To Aquasure Water Purifier Service
I dr praveen have aqua sure water purifier, which is blocked kindly sent service personel. Asha hospital, manewada road nagpur 440024. Mobile no 9890069938.

Reply
Customer care male
Mr. Ratish Narayan CallsAug 13, 2016

Mr. Ratish Narayan On Phone To Aquasure Water Purifier Service
My water purifier needs maintenance support. The water inlet has broken. Please send support engineer asap.

Reply
Customer care male
Mr. Arun Kumar CallsJul 24, 2016

Mr. Arun Kumar On Phone To Aquasure Water Purifier Service
To install aqua flow DX in Jagiroad, Assam 782413.

Reply
Customer care male
Mr. Mr.raju Dalal CallsJul 23, 2016

Mr. Mr.raju Dalal On Phone To Aquasure Water Purifier Service
Tap Handle replacement mobile number 9904827913.

Reply
Customer care male
Mr. Manmohan Nath CallsJul 17, 2016

Mr. Manmohan Nath On Phone To Aquasure Water Purifier Service
A newly purchased Aquasure develop a problem of very slow water flow not even a cup in one hour. Last month 16/6/2016 from B. K. Electronics Fertilizer township Rourkela. ODISHA. Plse rectify as early as possible.

Reply
Customer care male
Mr. Manmohan Nath CallsJul 17, 2016

Mr. Manmohan Nath On Phone To Aquasure Water Purifier Service
A Newly purchaged Aquasure on 16/06/2016 from B. K. Electronics, Fertilizer township, Rourkela. (ODISHA), Problem is not dropping sufficient water, flow is a cup of water in one hour, very slow flow, unable to feed two person a day. Plse rectify as early as possible. = Manmohan Nath . Cell- 9556656434. I thing something wrong to photo post.

Reply
Customer care male
Mr. Punit Sarda CallsJul 08, 2016

Mr. Punit Sarda On Phone To Aquasure Water Purifier Service
I have aqua sure filter machine, but the it gives filter water in less quantity in more time.

Reply
Customer care male
Mr. Sunny CallsJul 03, 2016

Mr. Sunny On Phone To Aquasure Water Purifier Service
I was complained to changed water purifier filtration system before 8-10 days, but no action taken, so i requested to you please contact me and change my nano ro model filtration system because water is not pure to drink. My mobile number is 9430800546.

Reply
Customer care male
Mr. Nishikantsingh CallsJul 02, 2016

Mr. Nishikantsingh On Phone To Aquasure Water Purifier Service
Service technician Mr. Samresh Adhikari's Belgharia Kolkata Zone work is not satisfactory. Even he doesn't pick up the phone when we have any problem in water purifier. Sometimes he refuse to come for the service and said complain to company I do not care.

Reply
Customer care male
Mr. Anil Doijad CallsJun 30, 2016

Mr. Anil Doijad On Phone To Aquasure Water Purifier Service
Ipurchase aqua sure flo delux model one year back, iwant to change cartridge. please Give contact number in chiplun district -ratangigi area no.

Reply
Customer care male
Mr. Prashant Sawai CallsJun 27, 2016

Mr. Prashant Sawai On Phone To Aquasure Water Purifier Service
I have made servicing approx one year back. Now again Water purifier furified flow reduced. My cont. No is 9422117101 or 8421023121.

Reply
Customer care male
Mr. Harish Chandra Pattnayak CallsJun 21, 2016

Mr. Harish Chandra Pattnayak On Phone To Aquasure Water Purifier Service
Thes is harish, i have aquasure(Ro+UV), i am staying in Bangalore, my aquasure purifier water not coming. My mobile number 9342042426.

Reply
Customer care male
Mr. Manoj Nair CallsJun 19, 2016

Mr. Manoj Nair On Phone To Aquasure Water Purifier Service
Need to replace filter cartridge of my Aquasure water filter at HAL Township, Ojhar Nasik. Tel number 7620448596. 08287687548.

Reply
Customer care male
Mr. V Raghavan CallsJun 15, 2016

Mr. V Raghavan On Phone To Aquasure Water Purifier Service
I have got one Aqua Sure Nano RO water purifier from Reliance outlet. Frequently its going out of order. I have tried with your service centre (Franchinse it seems) But of no use. They are everytime asking for AMC. And that too i have paid two times AMC. To my surprise it will be working for two months and immediately it gets out of order. Water not going in / or coming out. Motor is not working in it. Hence, what I want you is, whether your people will take it back? if so at what cost? or else i have to through in the trash. Pl send a solution for the same. I am a resident of Chennai. Address: New No: 37, Singarachari street, Triplicane, Chennai.

Reply
Customer care male
Mr. Soniya CallsJun 08, 2016

Mr. Soniya On Phone To Aquasure Water Purifier Service
Hi,

I bought Aquasure RO in Jan. 2016. It need to be service. Kindly send an engineer.

Reply
Customer care male
Mr. Rajesh Kumar Arora CallsJun 04, 2016

Mr. Rajesh Kumar Arora On Phone To Aquasure Water Purifier Service
Sir
My requirement is I have a aqua sure water filter my filter cotton is very dirty so i want change filter i live in east Delhi in shahdara i want phone

thanks.

Reply
Customer care male
Mr. Kunhikammaran CallsJun 03, 2016

Our Aquasure Water Purifier requires filter catridge to be replaced. Address is,

No: four, SPRING FIELDS VILLAS, KARIYIL, KAZHAKUTTOM, TRIVANDRUM, KERALA STATE. Mob: 09447580601.

Reply
Customer care male
Mr. A.b.qureshi CallsJun 01, 2016

Mr. A.b.qureshi On Phone To Aquasure Water Purifier Service
We have Water filter Model Make Aqua sure storage water purifier, recently we have replace fiter, after replacement of new filer same time fiter not purifing or water not fiter or coming in lower jar., we have discusses with retailors. He is not supporting or responding, he is replying contract to Aqua sure service cnetre. Please help to rectify the issue. Our Mobil No. 9595348535. (A. B. Qureshi).

Reply
Customer care male
Mr. Rakesh Asnani CallsMay 26, 2016

Mr. Rakesh Asnani On Phone To Aquasure Water Purifier Service
Need to Service the Aqua Sure Filter at Hotel Patiala House Savedi road
Behind Relaince Trendz AhmedNagar. 9765423311.

Reply
Customer care male
Mr. Asharaf CallsApr 13, 2016

Sir ihave an Aquasure Water Purifier. My place is in kavumvattam, koyilandy, calicut district. (contact number is9544225008). We have called your customer servicer more than four or five times till they do not come yet.

Reply
Customer care male
Mr. Gautam Kumar Jaiswal CallsMar 29, 2016

Mr. Gautam Kumar Jaiswal On Phone To Aquasure Water Purifier Service
Dear Sir/Madam, I am using RO UV purifier and serviced on 17/10/2015, but after five month the test of water has been changed. I have taken AMC for the same and paid 4830/- and i am not found any paper regarding AMC. Kindly resolve my problem as soon as possible. Thank you.

Reply
Customer care female
Ms. Ashlesha Ghormade CallsMar 28, 2016

Ms. Ashlesha Ghormade On Phone To Aquasure Water Purifier Service
Hello, Purifier is taking water, but tap is not functioning properly, also candle on screen is blinking frequently. I want it to be reinstalled in my new home currently. Please send technician for re-installation and for preparing it. Thank you.

Reply
Customer care male
Mr. Gaurav Vashisht CallsMar 25, 2016

Mr. Gaurav Vashisht On Phone To Aquasure Water Purifier Service
Hi, I want to purchase eureka forbes aquasure amrit 20ltrs water purifier. I request you to help me out. My address -Gaurav Vashisht C/O DIN BANDHU PATHAK'BANDHU BHAWAN', CLUB ROAD NEAR P. H. E. D COLONYAURANGABAD (BIHAR) - 824101PH NO. - 7060107462.

Reply
Customer care male
Mr. Tapan Kumar De CallsMar 12, 2016

Mr. Tapan Kumar De On Phone To Aquasure Water Purifier Service
I have bought an Aquasure Purifier(Amrit) of 20 liters on 29/01/2016. After one month expiry the system of purifying the water has totally stopped. By the way daily consumption of our family of three is 12 liters. As per your advertisement my cartridge will continue for nearly two months. Now let me know the cause of not continuing the cartridge for two months? Moreover I like to point out that the CD in the box is defective and I couldn't play it and cannot understand how to change the cartridge. Please help.

Reply
Customer care user complaints