Orange Kenya Customer Care Phone Number

Phone Number of Orange Kenya is 254202221000 .
The company provide service are Mobile (GSM, HD voice, Wireless, Capped Offers, International Calling Rates, Blackberry), Internet, Iandline, Orange Money Service (Send Money, Withdraw Money, Pay Bills, Manage Payrolls, Mini Statements, Current Forex Rates, Request for full statements, Stop Cheques, Stop a card). The company prepaid plan are Talk Now Plans, Super Combo, ka-phone Fackbook, Free Talk, Talk More, International Dialing, International Call Bundles. Orange Services such as email SMS, missed call alert, SMS, CallMe, Video Calls, Call Box. The company was created in 1994. Its headquarters Paris, France. Stephane Richard is the Chief Executive Officer of the company. 168,694 employees are working in this company.
All General Inquiries: 254202221000
General Support: 02022210000
Dial 200 from Orange network.
0204600200 from other networks.
0800200000 from other networks.

Career Options offered by Orange Kenya


Orange Kenya is a place where perseverance people work as to satisfy the needs of the consumers With this goal, a wide range of career opportunities are being rendered by the Orange Kenya to the talented and passionate individuals in various comprehensive areas. The organization conducts various training and development programs in order to make the aspirants well specialized in their native areas. Also, Orange Kenya deliver classy environment so that freshers does not feel any kind of pressure. Know more about career opportunities at Orange Kenya, kindly visit an online official portal of the mentioned organization by staying the link that is:
http://www.orange.co.ke/en/orange-careers/

Mailing Address of Orange Kenya


The customer service representatives of Orange Kenya are very helpful and always work for the customer satisfaction. Besides contact numbers and email addresses, the customers can also write the company officials through mailing Medium. The mailing address where on which you can write the customer care department of Orange Kenya is written below:
Telkom Plaza
Ralph Bunche Road
P.O.BOX 30301-00100,
Nairobi, Kenya, 00100


Store Locator Link of Orange Kenya


For any assistance the customers can also visit the nearest service stores to get assistance from the team members of Orange Kenya. Orange Kenya has different store locations at different places of the nation, the customers can track the nearest store location by going through the official store locator link of Orange Kenya:
http://www.orange.co.ke/en/orange-shop-locator/
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Orange Kenya Address


The address of Orange Kenya is Post Box 46842, Nairobi, kenya.

Orange Kenya Email Address


The email address of Orange Kenya is customercare@orange.co.ke.

Orange Kenya Website


The Website of Orange Kenya is www.orange.co.ke.

Orange Kenya Customer Support Service Phone Number


The customer support phone number of Orange Kenya is 254202221000 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of Orange Kenya Service Center and Orange Kenya customer care number is given below. The helpline of Orange Kenya customer care number may or may not be toll free.

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Orange Kenya Phone Number Customer Service

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Orange Kenya Source of Knowledge


www.orange.co.ke/en/about-us/
www.orange.co.ke/en/about-us/#tab-c32b649336bf92cbc2f
www.orange.co.ke

Your Complaint, Suggestion, Complication, Review To Orange Kenya

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Orange Kenya Customer Care Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Linnie CallsJul 29, 2016

Ms. Linnie On Phone To Orange Kenya Service
I am not happy at all that my loyalty to the network will be repaid by theft. Businesses are for making money, but cheap scams like stealing my credit are the ones that cause a business to fail. I can not have had 10mbs and sh. 24 for credit then after sending one what's app text, my mbs are over and guess what. So is my creditIt is not the first time and I demand that the issue be addressed and a refund coz this ploy to get people to top up every single time without the value of their money being met does not lay well with people. I am hoping that you know the value of having satisfied customers and will get back to me soon. Very soon with an apology and a refund;and also a solution to the problem.

Reply
Customer care male
Mr. Arbhaaz Ladha CallsApr 24, 2016

Mr. Arbhaaz Ladha On Phone To Orange Kenya Service
Hi, I have lost my SIM 0773320960. Please assist me :(.

Reply
Customer care male
Mr. Edward CallsSep 02, 2015

Mr. Edward On Phone To Orange Kenya Service
I have complain to your people in eldoret shop even the manager more than 30 times i have call many times but nothing have being done to help me. my sim card number is 0774091888 and i buy it on your shop in eldoret and they registered for me. it now two years trying to register orange money. my problem is that i cannot register for orange money since on equity bank my sim card number and platform my orange number is registered on another name john mathenge. i have try to get assistance from eldoret shop several times without any success the only thing i get is go to equity bank to do for you again equity bank sent me back to orange shop like a fool wasting my time and many going to town eldoret on the same issue for about two years.

Reply
Customer care male
Mr. Edward CallsSep 02, 2015

Mr. Edward On Phone To Orange Kenya Service
My name is Edward Ombima and my orange is 0774091888 i have try reg for orange money but i cannot, my mobile number when i try orange money it give me another name john Mathenge i have visit your Eldoret shop more than 20 times but l have not get help from them they sent me to equity bank again equity bank sent me back to orange shop i have called mary time but nothing so tell me how can i have number and on orange money on equity bank my number have another man.

Reply
Customer care male
Mr. Gilbert Karilus CallsAug 13, 2015

Mr. Gilbert Karilus On Phone To Orange Kenya Service
Hello my name is Gilbert my phone was stolen and my number is still on i would like you to assist me my safaricom line is my number which was stolen with the phone is 254773872972 and my safcom line is 0705796871 can you help me find it.

Reply
Customer care female
Ms. Rosemary Njuguna CallsMay 11, 2015

Ms. Rosemary Njuguna On Phone To Orange Kenya Service
Good morning, my phone doesn't have a dial tone for the the three office lines, kindly help, The lines are 0203585091/2/3, the location is ambassador court, Milimani road, just opposite Heron Hotel. Kindly help us restore the lines.

Reply
Customer care female
Ms. Yasmin CallsApr 30, 2015

Ms. Yasmin On Phone To Orange Kenya Service
I have to complain this because i have been calling customer service several times with any success because as an agent selling and register new lines for my clients, but i am feedup cause as agent i follow the steps of registering the new lines and i get confirmation, but when my client insert the same SIM card it reads "invalid SIM card" i have tried to get the assistance from customer service, but they always tell me to contact partners which i have done that, but the problem is i have not been help. So it is me who is at a loss because according to customer service the said sim/new line is registered and they cant see the problem, but on my end the problem is still there cause my customer cannot topup. I end up refunding because my customer says the SIM is not working. I think this is a big issue, some of your new SIM have problems which is inconveniencing us, we are unable to sell the orange sim/newlines.

Reply
Customer care male
Mr. Nixon CallsDec 25, 2014

Mr. Nixon On Phone To Orange Kenya Service
My line has been burred and i am told to visit customer care for help even after verifying my number. At customer care all i will be told is to buy credit for 50 bob for my line to be activated. Is that fair? Its christmas for Godsake What is wrong with you people. Your shops are not evenly distributed like safaricom shops. You need to move from analogue to digital. Get help.

Reply
Customer care male
Mr. Henry Aketi CallsJul 01, 2014

Mr. Henry Aketi On Phone To Orange Kenya Service
My orange SIM card is not working though registered. This includes even the customer care and *232#
No. Is 0773296155.

Reply
Customer care male
Mr. Robert Simon Cason CallsOct 28, 2013

Mr. Robert Simon Cason On Phone To Orange Kenya Service
I am still awaiting a reply to my email below dated 23/10/10.

Hi Orange

I was on holiday in Kenya recently and had my Samsung Galaxy S4 stolen, I have managed to get the phone blocked on safaricom (Kenya), but was surprised to read their email below stating that I also need it to be blocked by yourselves and Airtel to ensure it cannot be used/re-sold.

Please could you advise me:
• How I can get the handset blocked with yourselves?
• what documentation/information do you need, from me?
• If I need to fill in a stolen phone report (as I did with Safaricom), if so can you please can you email me the form?

I look forward to hearing from you


R S Cason.

Reply
Customer care male
Mr. GILBERT MBATI MUTIE CallsAug 26, 2013

Mr. GILBERT MBATI MUTIE On Phone To Orange Kenya Service
Hello, iam Gilbert Mbati Mutie from Dyuda in Mombasa county, iam requesting you to swapp for me my lost orange line 0772630259, ihave bought a blank simcard that has not yet been top-up, my lost number 0772630259 was registered well with my full names GILBERT MBATI MUTIE my ID number is 27524678 the number may not be active due to delay in top-up, The old PUK is 21851509, The serial number of the blank simcard is 8925407000095187919 and it has the number 0772073944 new PUK is 66555921. Thank you.

Reply
Customer care female
Ms. Safiya Abdalla CallsJul 15, 2013

Ms. Safiya Abdalla On Phone To Orange Kenya Service
Hi
I have internet connection with your Company Orange and i am experiencing problems such as slow, wireless not working.
Above all I am very disappointed with your staff in Mombasa as they do not seem to be trained I say this more than Two weeks i have been requesting solutions no one seem to be giving me clear direction not only that every time i visit the office i am told some one will come to me property and deal with this issue and that never append .
We need solutions as soon as possible if we do not hear from you we will have no option, but to seek another service provider.

Reply
Customer care male
Mr. martha othero CallsApr 08, 2013

martha othero On Phone To Orange Kenya Service
Block my number 0774204420. I lost the SIM card. Getting in touch with your customer care via phone is impossible.

Reply
Customer care user complaints