Agoda Malaysia Customer Service Phone Number

Phone Number of Agoda Malaysia is (60) 32 298 6601 .
Agoda is a website that offers special hotel Booking deals and is a leading online Hotel booking company that specializes in hotel reservation at lower prices. It has a large network of more than 1,60,000 hotels worldwide. It is operating as a subsidiary of an Australian travel company Priceline.com since November 2007.
Contact Number of Agoda Malaysia for All General Inquiries
Phone: (60) 32 298 6601
Contact Number of Agoda Malaysia for General Support / Services
Phone: +44 (0)20 3027 7900
Alternative Contact Numbers of Agoda Malaysia
Phone: +66 2 625 9200 (Thailand)
Phone: +(91)-9410781532 (India)

The website was founded in the year 1998. Priceline is headquartered in Singapore; the hotel reservation company has presence at many locations across the Globe including Hong Kong, Australia, India, Thailand, United States, Malaysia, United Kingdom etc. The company's website is available in 38 languages and its staff consists of about 1,200 professionals. Agoda.com is visited by average 85 thousand people every day. The website is available round the clock and access to online hotel services is enabled every time, people can inquire about anything like checking hotel rates and booking status, cancel booking and more. Since its establishment the company had acquired many small companies to expand their own business and become reachable to most of the people of the world. Agoda Malaysia is also the part of Agoda that takes care of the Malaysian operations.


Agoda Malaysia Address


The address of Agoda Malaysia is 8th Floor, The Gardens North Tower, Lkr Syed Putra, Mid Valley City, 59200 Kuala Lumpur, Wilayah Persekutuan.

Agoda Malaysia Website


The Website of Agoda Malaysia is www.agoda.com.

Agoda Malaysia Customer Support Service Phone Number


The customer support phone number of Agoda Malaysia is (60) 32 298 6601 (Click phone number to call).




The postal and official address, email address and phone number (helpline) of Agoda Malaysia Service Center and Agoda Malaysia customer service phone number is given below. The helpline of Agoda Malaysia customer service phone number may or may not be toll free.

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Agoda Malaysia Phone Number Customer Service

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Agoda Malaysia Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Mahaniza CallsNov 30, 2021

Mr. Mahaniza On Phone To Agoda Malaysia Service
Pls contact saya sebab saya blm dpt email.

Reply
Customer care female
Ms. Chin Siew Tau CallsOct 13, 2019

To whom it may concern: change of booking dates urgently. I found that the confirmed dates I booked at the end of my transaction was not what I intended somehow went wrong beyond my control. 1. My booking ID: 413208217 Twin Bed
2. I wish to change the dates 22-23 October 2019 )one night stay) to 27-29 October 2019 (2 nights). 3. I called Ambank credit card and the person asked me to call Agoda Malaysia to cancel and allow me to rebook. Ref number 315827300 Approval number 178780
4. I called Eastin Hotel and the person asked me to contact Agoda Malaysia. Please advice ASAP. Thank you. ST Chin.

Reply
Customer care male
Mr. Ramakrishna Reddy CallsSep 26, 2019

Mr. Ramakrishna Reddy On Phone To Agoda Malaysia Service
Dear Sir / Madam

I have booked a hotel in Jalandhar India, Reejas inn Suite on 25/9 to 26/9 for one night through agoda.com vide booking ID: 434530344 in the name of Ramakrishna Reddy . When i check in Room, Property has refused to allocate the room, they said there is no such booking done from Agoda/ OYO. Please resolve my issue, as you aware you have taken away my money in advance and not provided the room. Regards

Ramakrishna
Mob: +91 99000 93723

my email RAMBLR1970@GMAIL. COM.

Reply
Customer care male
Mr. Saharin CallsMay 12, 2019

Mr. Saharin On Phone To Agoda Malaysia Service
Hi agoda,
Please cancelled my booking ID number362364909 and give me back rm116. 80 to my credit card account. Because my booking is double and agoda too late inform to me. Are you understand guys?
If you have any problem to process, please call to me 0172349266.

Reply
Customer care female
Ms. Dr Vimala CallsApr 22, 2019

Ms. Dr Vimala On Phone To Agoda Malaysia Service
I have tried five times this morning to book hotel safari Windhoek for 3-5 June. After entering all my details including credit card details a pop up message says that the room is no longer available and that I should try again. What is happening is it a joke??
My mobile is +60126356321.

Reply
Customer care male
Mr. Abdul Helmi Bin Abdul Hamid CallsDec 31, 2018

Mr. Abdul Helmi Bin Abdul Hamid On Phone To Agoda Malaysia Service
Hello please call me Abdul Helmi Bin Abdul Hamid . Pay mon pay 31\12\2018. I do not stay park city hotel. My number 0122739225 egent. Transaction ID 68042983.

Reply
Customer care female
Ms. Hanie Ismail CallsJul 11, 2018

Ms. Hanie Ismail On Phone To Agoda Malaysia Service
I just made an on line hotel reservation thru Agoda today afternoon 11/7/2018. My reservation has been successful by paying thru FPX and booking number was given 284439673. My account also has been deducted for RM 322. 81. Unfortunately, after few hours later, i received an email from your Agoda Customer Support informed that my Maybank2U pymt for my booking was not approved by Maybank2u. I wonder how it can be happened when my earlier booking was successful and i have already got the booking number and my money has been deducted from my Maybank account. Can you please call me urgently regards to this matter?.

Reply
Customer care female
Ms. Ching Peck Woon CallsJul 08, 2018

Ms. Ching Peck Woon On Phone To Agoda Malaysia Service
Refer to my booking ID 262375897
i booked on 28 March 2018 at the total amount of Ringgit 830. 18 (which is RM909. 24 less 15% credit card discount RM79. 06 ; equivalent to HKD1680. 08). But you charged me at the total of RM896. 45 (approxiately HKD1790) on seven June 2018. Please refund the over-charged amount to my concerned credit card ending 0536.

Reply
Customer care male
Mr. Forkan Howlanders CallsJul 02, 2018

Mr. Forkan Howlanders On Phone To Agoda Malaysia Service
282634681 voucher needed to be sent to jminternational16@gmail.com instead of jminternational116@gmail.com as written during registration. Please rectify as soon as possible.

Reply
Customer care male
Mr. Lynda Hamid CallsJun 20, 2018

Mr. Lynda Hamid On Phone To Agoda Malaysia Service
Please call me back 016 3604287 regarding my booking no 277269637
D'Palma Hotel Ampang. Very difficult to call your customer service, very bad service. I just need the confirmation reference coz when i call the d'palma hotel they do not have my name. PLEASE CALL ME BACK URGENTLY.

Reply
Customer care female
Ms. Wong Sok Kuan CallsNov 14, 2018

Ms. Wong Sok Kuan On Phone To Agoda Malaysia Service
I received citibank message that i can offset my spend at Agoda hotel with points for my credit card, but this promotion is only valid within 24 hours. Can i offset the points when i make payment at hotel upon check out? If yes, can you please guide me how to do so?

Thank you.

Reply
Customer care female
Ms. Joan Cheah CallsMay 23, 2018

Ms. Joan Cheah On Phone To Agoda Malaysia Service
Unauthorized usage of credit card ending 3564 for making a hotel reservation through Agoda amounting to MYR922. 59.

Reply
Customer care male
Mr. Mogan Arumugam CallsMay 13, 2018

Mr. Mogan Arumugam On Phone To Agoda Malaysia Service
Regarding my booking ID : 270068285, Agoda has debited my credit card ending 0043 twice for the amount of RM2, 418. 00 on May two, 2018. Can you please urgently credit the sum of RM2, 418. 00 to my credit card. Please respond as soon as possible. Thanks
Mogan Arumugam (60192327071).

Reply
Customer care female
Ms. Angie CallsMay 11, 2018

Ms. Angie On Phone To Agoda Malaysia Service
Please advise my booking status for booking number 271985669
I had no receive any booking confirmation nor voucher from Agoda and payment has make.

Reply
Customer care female
Ms. Ho S F CallsMay 08, 2018

Ms. Ho S F On Phone To Agoda Malaysia Service
I have been trying to contact Agoda regarding double charge for my booking 270137781. Can you believe it that I spent one hr 30 min on the phone and all I get is this song "I do not want to wait". Is this a joke? All I want is to speak to someone to resolve my issue. I cannot believe the wait time is because of lack of personnel. There is a message asking me to solve my problem on the website, but there is no option for my type of problem. I am one very very unsatisfied and frustrated customer.

Reply
Customer care male
Mr. Daniel Mcdonald CallsAug 21, 2018

Mr. Daniel Mcdonald On Phone To Agoda Malaysia Service
Hello,
I made a reservation for B and B Edinburgh Scotland this morning and I accidently cancelled it a few hours later. I was wishing to alter the booking, not cancel it. Booking number 218527935 for March eight - ten, 2019. Please re-instate my booking as it was. Thank you
Daniel
+33 seven 86 43 40 71.

Reply
Customer care male
Mr. Jovi Jacob CallsAug 16, 2018

Mr. Jovi Jacob On Phone To Agoda Malaysia Service
I have two bookings (ID 253570257 and 284433729) for two rooms for Udaya Samundra Leisure Beach Hotel, Kovalam check in on 18th Aug 2018 for one night stay. Due to severe flood situation in India and the Kochi airport being closed and traveling to Kovalam impossible, i would like to cancel my above two bookings. The hotel is aware of this situation and request your consideration for a refund of the bookings. Thanking You
Jovi Jacob
+91-9495451672 and +65 90292070.

Reply
Customer care male
Mr. Mohd Zamri Bin Mohd Akhir CallsJul 25, 2018

Mr. Mohd Zamri Bin Mohd Akhir On Phone To Agoda Malaysia Service
Booking saya tidak di reply oleh agoda
Saya perlukan resit
Sila email
zamriipgm@gmail.com
Mohd Zamri Bin Mohd Akhir
690920085977.

Reply
Customer care male
Mr. Selvadas CallsNov 14, 2017

Mr. Selvadas On Phone To Agoda Malaysia Service
Please call back urgent. My booking on in system
0195554055.

Reply
Customer care male
Mr. Chongyang Qiao CallsJun 29, 2016

Mr. Chongyang Qiao On Phone To Agoda Malaysia Service
May I request for the signed and stamped hard copy of the payment receipt through post office?
Name: King Mongkut`s University of Technology Thonburi
Tax Number: 0994000160097
Address: 126 Prachauthit Road, Bangmod, Thung-Khru, Thonburi District, 10150
Tel: +66 865158213.

Reply
Customer care male
Mr. Mazam CallsJun 08, 2016

Mr. Mazam On Phone To Agoda Malaysia Service
Please send again my hotel voucher for booking ID 97478903 to the following email address Mazam said3@gmail.com

I have made the above inquiry, have not received from you yet.

Reply
Customer care male
Mr. Chetnarayan CallsMay 26, 2016

Mr. Chetnarayan On Phone To Agoda Malaysia Service
Please call me 601126440391 Mr. chet
supposed to be my refund money in my bank account, but till now i do not have any please can you let me know when it will be in.

Reply
Agoda Malaysia Customer Service Care Phone Number 238272
Mr. Premkumar Allagapan CallsSep 14, 2015

Mr. Premkumar Allagapan On Phone To Agoda Malaysia Service
Good Morning to you, I am emailing to you regarding a fraud that happen and someone used my debit card number and cvv code to purchase a booking on 11th September 2015 at 6. 29pm in Malaysia. Total sum that was deducted was RM 168. 00. I got a message from my bank that's HSBC stating such transaction was made from my debit card and after calling them they told that its to Agoda.com. I am here not for the refund, but to know the name of the person or their email or phone number. Please do assist me with this and i would deeply appreciate it. I had to go through a great deal to redo my banking status again. Premkumar Allagapan .

Reply
Agoda Malaysia Customer Service Care Phone Number 233927
Mr. Joseph Goh CallsAug 01, 2015

Mr. Joseph Goh On Phone To Agoda Malaysia Service
With reference to my booking ID 69263747 as detailed below: Hotel: Bahagia Hotel LangkawiRoom Type: Family Room - two Double Beds Only (Annexe Building)City/Country: Langkawi/MalaysiaArrival: November two, 2015Departure: November five, 2015 1. I Already try to cancellation from Internet, but unsuccessful. 2. I also call Customer care number please answer my phone. 3. So now what can i do?4. Can Process As Soon As Possible?.

Reply
Agoda Malaysia Customer Service Care Phone Number 229670
Mr. Daniel Jeremaiah Paul CallsJun 04, 2015

Mr. Daniel Jeremaiah Paul On Phone To Agoda Malaysia Service
Ive make a booking at Crystal Crown Petsling Jaya for two nights on 5-7 June 2015 today at 7. 30pm. My bank CIMB has message me that Agoda has deducted RM722. 30 fr my debit card for the booking. Unfortunately I have not received booking confirmation via email amysalmiah@yahoo.com fr Agoda. Please check and email soon my booking confirmation.

Reply
Agoda Malaysia Customer Service Care Phone Number 228055
Ms. Fitrie Syakila CallsMay 14, 2015

Ms. Fitrie Syakila On Phone To Agoda Malaysia Service
Dear I made hotel booking and made a payment on 16 April 2015 and already received my voucher and receipt from AGODA. Yesterday i called the hotel to reconfirm my booking, but they told me they did not receive any email for booking confirmation from AGODA. So here some detail regarding my booking and immediate action much appreciated. Hotel : 1st inn hotel shah alam@icityCheck in : 16 May 2015Check out : 17 May 2015Payment : 16 April 2015Booking ID is 64990762I would like to check for me as soon as possible and send my booking confirmation email to above hotel. Hereby i attached some images for my hotel voucher and payment receipt. Please assist me email and reply ASAPEmail : fyth_syaqiela16@yahoo.comContact no 01116166491.

Agoda Malaysia Phone Number Customer Care Service
Reply
Agoda Malaysia Customer Service Care Phone Number 225838
Mr. Nordin Bin Mat CallsApr 16, 2015

Mr. Nordin Bin Mat On Phone To Agoda Malaysia Service
My name is Nordin Bin Mat . I've made reservation to stay at Promenade Apartment, Kota Kinabalu Sabah from 8th to 10th Mei 2015. Until today I haven't any email from AGODA regarding my reservation. I tried to get in touch with AGODA, but I couldn't make it. Every time I tried to reset my password, the told me they sent the link to my email, but I haven't that email. I'm afraid that the payment will be charged to my credit card on 3rd Mei 2015. I hope you can settle my problem and send me the voucher. Thank you. Nordin Bin Mat Email: nordin@perak. Gov. MyTel No. : 019-4791501.

Reply
Agoda Malaysia Customer Service Care Phone Number 222116
Ms. Yee Ngeok Lian CallsMar 17, 2015

Ms. Yee Ngeok Lian On Phone To Agoda Malaysia Service
I booked a three room apartment at lotus hotel Desaru on 16/3/2015. My check in date is 19/3/2015. My booking ID is 65942968. My payment is already charged to my HSBC master card. But I haven't received the hotel voucher email. Please send me the voucher as soon as possible. Thanks.

Agoda Malaysia Phone Number Customer Care Service
Reply
Customer care male
Mr. Samuel Chen CallsDec 26, 2014

Mr. Samuel Chen On Phone To Agoda Malaysia Service
I have lost my hotel room booking ID. I must have erroneously deleted the confirmation email from Agoda. The hotel room reservation was made in May 2014 for a deluxe room at The Northam All Suite, Penang hotel, to check in on 27th of December 2014 and check out on 28th of December 2014. Kindly please resend the confirmation email to me. Thank you.

Reply
Customer care male
Mr. Amir Hakim CallsDec 22, 2014

Mr. Amir Hakim On Phone To Agoda Malaysia Service
ON 11th of December 2014, I did booking blue bay resort at lumut perak. Question is how to print receipt? i have ten times trying to make an account, but yet still cannot. Please do reply this message. Tq.

Reply
Customer care female
Ms. Ng Hui Ching CallsDec 12, 2014

Ms. Ng Hui Ching On Phone To Agoda Malaysia Service
I am Ng Hui Ching. I just booked hotel at Lotus Desaru yesterday 2:29pm. Payment was cleared via credit card. I didn't receive any booking ID, please resend booking ID for me by change to this email:j. Kam801@gmail.com. TQ.

Reply
Customer care female
Ms. Nor Aini Misran CallsDec 11, 2014

Ms. Nor Aini Misran On Phone To Agoda Malaysia Service
Hi, I have booked the Sutra Beach resort on 26 Dec 2014 for one night. I have provide the wrong email address. One more thing, I also forgot to take the ID number Could you help me?Please.

Reply
Customer care female
Ms. Siti Iryawani CallsDec 02, 2014

Ms. Siti Iryawani On Phone To Agoda Malaysia Service
Dear all. I called ths number in order to speak to the customer service officer. Easier and better to speak to a person rather than machine explain my problem. Pls call back as soon as possible. My no 0060122210559. I ve made reservation for regalodge hotel in ipoh msia somewhere in June. Chekin date 6th December Checkout date 7th December Payment already charged to my credit card on 27th November Kindly email the hotel voucher. Email add wani. Rahman@yahoo.com.

Reply
Customer care female
Ms. Mrs. Vijay CallsNov 21, 2014

Ms. Mrs. Vijay On Phone To Agoda Malaysia Service
I'm charged for hotel which I did not stay since no confirmation received via email. Please contact me urgency since i cannot get through the customer service number.

Reply
Customer care female
Ms. Anis Maesin CallsNov 21, 2014

Ms. Anis Maesin On Phone To Agoda Malaysia Service
I have booked Empress Hotel Salak Tinggi on 19-11-14. Check In 23-11-14, Check Out 24-11-14. ONE Superior Room. My Booking ID: 1183644418. So far, I have not received email confirming my booking. Please advice as soon as possible.

Reply
Customer care female
Ms. Shelly Wong CallsNov 17, 2014

Ms. Shelly Wong On Phone To Agoda Malaysia Service
Good morning,
I booked three order to chengdu hotel as below,, but for booking ID 58595510, I thought that I choose wrongly category, the number of adults should be two person instead of one person, so please amend it and re-send the revise hotel voucher to me. 1) Booking number is 58594598
2) Booking number is 58595510
3) Booking number is 58595920
If possible please arrange inter connecting room for same type of room. Thank you.

Reply
Customer care female
Ms. Komathi CallsOct 23, 2014

Ms. Komathi On Phone To Agoda Malaysia Service
Today I booked hotel in glory beach resort Port Dickson. I want to check in tomorrow, but the check in date is today. Please change my date for tomorrow. My number is 0166398608.

Reply
Customer care male
Mr. Kamal Adnan CallsOct 17, 2014

Mr. Kamal Adnan On Phone To Agoda Malaysia Service
Please confirm me status of three times payment. Payment was for booking one day and two rooms of RM 145.90. But three times the payment was deducted from my Nasional bank account. So want you to return my money back. Please call me 0163645128.

Reply
Customer care male
Mr. Mohd Rosnei CallsOct 16, 2014

Mr. Mohd Rosnei On Phone To Agoda Malaysia Service
I want to cancel my reservation at hotel Sri Malaysia Larkin Johor (my booking ID is 53846725).
Arrive at 23rd of October 2014.
Departure at 26th of October 204.
I did not receive any cancellation email from Agoda customer service. Please use my another email address for cancellation confirmation. Email ID is yatie_1313@ahoo.com.

Reply
Customer care female
Ms. Hoo Soo Ling CallsOct 13, 2014

Ms. Hoo Soo Ling On Phone To Agoda Malaysia Service
I do not receive my booking ID and booking voucher till now. For my two nights Hong Kong Royal Plaza hotel on 18th and 19th of December 2014. The booking was made on 13/10/2014 at three pm.
I have received a massage from my bank that this transaction is already charged into my account. Please do reply me regarding my booking status. Your prompt reply is very much appreciated.
Hotel : Royal Plaza Hong Kong.
Date : 18th of December to 19th of December (2 nights).
Bank : HSBC.
Amount charged : rm1246. 13.
Contact : six 016 2073320 (Malaysia).

Reply
Customer care male
Mr. Chang Hoon Leng CallsNov 11, 2013

Mr. Chang Hoon Leng On Phone To Agoda Malaysia Service
Why I can not sign in to my account in ENGLISH version, but only in Bahasa Malaysia is allow?

Why there is a pending reward points 18,518 still did not cerdit to my account.

Please revert soonest.

Thank you.

Regards,
Alex.

Reply
Customer care male
Mr. NANTHAN MANUEL CallsOct 31, 2013

Mr. NANTHAN MANUEL On Phone To Agoda Malaysia Service
Booking ID i have been trying to postpone or cancel my hotel booking through your website, but a message says we are sorry, but the current status of your booking does not allow you to use this function of agoda self service. I also understood that the first nights charges would be forfeited, but the cancellation says that the would be no refund. Would appreciate your clarification and assistance asap. Thank you.

Reply
Customer care female
Ms. ms ooi CallsOct 30, 2013

Ms. ms ooi On Phone To Agoda Malaysia Service
Kindly please be informed that i did'nt received any email about my hotel booking voucher from Agoda. Maybe i have used wrong email,please sent to me the hotel booking voucher to yengkwangyeoh@yahoo.com.my. My ID No :38493762. please reply (urgent).

Reply
Customer care female
Ms. noorulazwa ayuni CallsOct 29, 2013

Ms. noorulazwa ayuni On Phone To Agoda Malaysia Service
I made a reservation at Pulai Spring Resort suite for two rooms and two nights from 3-5 November 2013, but your book confirmation no 38456068 received from 4-6 November 2013. The payment had charged to my credit card. I even cannot call the resort. Please reply soonest possible. Thank you.

Reply
Customer care female
Ms. Lily Chey CallsOct 28, 2013

Ms. Lily Chey On Phone To Agoda Malaysia Service
Please refer to my booking ID number is 38228249 for hotel sun inns kuala selangor. I had make the booking few days ago, but i have not received my hotel voucher until today. could you please check and reply me by email? Thank you.

Reply
Customer care female
Ms. jayesree veerasamy CallsOct 16, 2013

Ms. jayesree veerasamy On Phone To Agoda Malaysia Service
i did not receive my booking voucher for hotel sentral, kuantan, pahang made on 15/10/2013 at 6.25 pm fot hotel sentral, kuantan. hotel did not receive it too, but credit card was made payment. kindly refund.

Reply
Customer care female
Ms. Tan Hooi Cheng CallsOct 15, 2013

Ms. Tan Hooi Cheng On Phone To Agoda Malaysia Service
- bath room floor,of both rooms, is wet after each shower; housekeeping not able to solve problems.
- bath tub is too high from floor level;
-not friendly for pregnant mom who needs help in and out of shower.

Reply
Customer care female
Ms. Sales office CallsOct 15, 2013

Ms. Sales office On Phone To Agoda Malaysia Service
Dear Agoda Customer Service Team,

Warm greeting from Romance Hotel, Hue, Vietnam.

Could you please advise us contact person who in charge hotel partner in Vietnam (not Thao or Quoc)?

Please send us email to sales@romancehotel.com.vn

Thank you for your kind support always.

Looking forward to receiving your feedback soon.

Best regards,

Romance Hotel

Reply
Customer care male
Mr. Jorge Vaca CallsOct 06, 2013

Mr. Jorge Vaca On Phone To Agoda Malaysia Service
we have a Liis Banus from spain in our Apart hottel in Santa Cruz Bolivia. Our company name is Apart Hotel Premium Suites

We explained you that the bank systems do not let us to charge credit cards codes... so you charged all the Luis Banus's booking, but our hotel do not recive any money.

banus have to leave this monday, so if we do not recive the full payment we will call a police and mr. banus can not leave our Hotel.

if you want to resolve the problem contact us as soon as posible

Regards.

Reply
Customer care female
Ms. Hotel voucher in patong CallsOct 04, 2013

Ms. Hotel voucher in patong On Phone To Agoda Malaysia Service
Hello..I have problem with my payment..when I check, my payment was charged two times..my booking ID 37238396.. Please give a feedback in my email nabila_tower09@yahoo.com

Reply
Customer care user complaints