Amazon France Customer Service Phone Number

Phone Number of Amazon France is 0238215925 / 866-216-1072 .
Amazon.com or Amazon is an online marketplace featuring products in various categories such as apparel, video games, footwear, food, furniture, audio, video, lifestyle, books etc. The company operates its services worldwide in various countries including USA, UK, India, China, and France in over ten languages. Apart from being acted as the third party seller, Amazon.com has launched its own brand of e book reader, Amazon Kindle and is the holding company for the Amazon Web services, A9.com, Junglee.com, Alexa Internet etc. The company also owns Brilliance Audio, which produces audiobook. The website is registered to more than 60 million customers in the USA.
Official Contact Number of Amazon France for All General Inquiries
Phone Number: 0238215925
Additional Contact Number of Amazon France for Additional Support
Phone Number: 866-216-1072

Coming to the history of Amazon.com, it was launched in 1994 by the efforts of Jeff Bezos, who left his job to develop an e-commerce business. Bezos pondered over the items which could be sold on the internet such as CDs, PC, books, video etc., finally settled on the book after observing the taste of people in literature. The first book to listed on the website was the book written by D. Hofstadter namely Fluid concepts and Creative Analogies. The per week sale of the company was $20,000 per week. The small room of garage served as the headquarters of the company.

Bezos borrowed the company name from dictionary when he looked Amazon word. The company floated on stock exchanges in 1995 and next year saw its incorporation. Throughout its journey the company has taken over many companies like PlanetAll, Alexa Internet, CDNow, Joyo.com. The company has been in association with many retailing chains such as Mothercare, Sears Canada and Mark and Spencer.


Amazon France Address


The address of Amazon France is 1401 Rue Champ Rouge, Saran, France.

Amazon France Website


The Website of Amazon France is www.amazon.fr.

Amazon France Customer Support Service Phone Number


The customer support phone number of Amazon France is 0238215925 / 866-216-1072 (Click phone number to call).




The postal and official address, email address and phone number (helpline) of Amazon France Service Center and Amazon France customer service phone number is given below. The helpline of Amazon France customer service phone number may or may not be toll free.

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Amazon France Phone Number Customer Service

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Amazon France Source of Knowledge


www.amazon.com/careers-homepage/b?ie=utf8&node=239364011,
in.reuters.com/finance/stocks/companyprofile?symbol=amzn.o,
en.wikipedia.org/wiki/amazon.com
www.amazon.fr

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Amazon France Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Robert Martin Weston CallsJul 11, 2018

Mr. Robert Martin Weston On Phone To Amazon France Service
I recently ordered 12 "LED guirlande illumineuse boutaille". It clearly said 12 and the photo was of 12. I received six which made them very expensive. I do not want to return the box of six, but I need a partial refund or another six.

Reply
Customer care female
Ms. Abdou CallsJun 19, 2017

Ms. Abdou On Phone To Amazon France Service
Hello,
I noticed you amazon have deducted two factures from my account with my approval neither consent, regarding prime service, the amount wasn't clearly defined in the offer and even after cencellation it was deducted,
Amount of: 92, 41 Euros and 49, 00 euros,
This is a reclamation and request for re-funding of those two amounts,
Phone Number: 0033785786532
Full Name: Lubana Abdou
Bank: BNPParisbas
Best
Lubana.

Reply
Customer care female
Ms. Carolyn Kimber CallsJun 08, 2017

Ms. Carolyn Kimber On Phone To Amazon France Service
Hello
It appears that I have been sent two orders for a kindle book. Preachers companion. The commande no's are:DO1-7277332-6840660 and DO1 6423397-5403823. I, of course only want one book. Will you kindly reimburse my account with 16euros and one cent. Thank you. Would you confirm that this has been done.

Reply
Customer care female
Ms. Carolyn Carter CallsJun 08, 2017

Ms. Carolyn Carter On Phone To Amazon France Service
I have been charged twice for a kindle book. How do I get a refund.

Reply
Customer care male
Mr. James Shelley CallsFeb 10, 2018

Mr. James Shelley On Phone To Amazon France Service
Order 408-1960831-7627539. I ordered and then returned a Kingston USB key. After several emails saying I hadn't returned the item (with proof of posting) I received an apology for the error and to ignore any further emails asking for the return. I have now received an email saying that I will be charged for the item I returned.

Reply
Customer care male
Mr. Mr Kenneth D Griggs CallsJun 02, 2018

Mr. Mr Kenneth D Griggs On Phone To Amazon France Service
The telephone numbers for Customer Support are incorrect. I have been trying to find out why I cannot purchase anything as I keep getting "not available in your country" messages for books/kindle and it is impossible to query this online. This has gone on for two months.

Reply
Customer care male
Mr. Cem Ardor CallsSep 18, 2016

Mr. Cem Ardor On Phone To Amazon France Service
Dear,
I received amazon payment inquiry from my credit card statement. But, I did not make any order or service from Amazon. Payment information:
AMZN. FR/PREM, 2469664, PARIS2469664/FR, 49 Euro
My credit card number :
VISA 4454 7109 3230 8833
My name (credit card owner)
Cem Ardor

I would like you to refund this payment and cancel if any further payment

Kind regards.

Reply
Customer care female
Ms. Christine Almeida CallsAug 27, 2016

Bonjour,
J'ai renvoyé une liseuse le five aout par relais colis au Tabac Presse de Talloires 74290. Vous m'avez remboursée le 11 aout. Je viens de recevoir un mail d'Amazon France me disant que vous ne l'avez pas reçue et que vous allez débiter mon compte. Le numéro de commande est 403-0622838-9845156. Je ne comprends pas puisque vous m'avez remboursé et donc que vous avez reçu la liseuse. Je vous remercie d'avance de bien vouloir résoudre ce problème. Christine Almeida .

Reply
Customer care male
Mr. Toni B. CallsAug 25, 2016

Mr. Toni B. On Phone To Amazon France Service
I have one order on return. I didn't get return print label option. How do I return it to you? I do not have envelope with return address so I do not know where to send the item.

Reply
Customer care male
Mr. Account Name Bernard CallsAug 22, 2016

Mr. Account Name Bernard On Phone To Amazon France Service
Dear Sirs,
On the 12 th of August at 3:27 PM,
the amount of 49 Euro was deducted from our master card. We do not want to be a premium member as we haven't asked for this. I am from Belgium and i can not reach the number of the hotline. We expect that you refund this amount to us within the next five days. Marc Dewaele
Goed ter Motestraat 18
B-8570 Ingooigem
Belgium.

Reply
Customer care male
Mr. Weida Zhao CallsAug 16, 2016

Mr. Weida Zhao On Phone To Amazon France Service
Dear,
Last month I have bought a good (a book) from Amazon. Fr. Several days ago, I received a message saying that my credite card was charged 49 euro by Amazon. Fr, because of some strange member fees. Really weird. Could you help me figure out what happened? If it is like what I have been told, could you help me cancel the member and withdraw the member fee?
my name is Weida Zhao , my email address is: 296024392@qq.com. My credit card number is:4895 9203 3103 4974. Best.

Reply
Customer care female
Ms. Tracy Keane CallsAug 05, 2016

Ms. Tracy Keane On Phone To Amazon France Service
Ref Order 404-3788740-1435502
Received package - Amazon packaging not damaged. My son opened as it was his present, only to find that the telephone was not in the inner box. The inner box only contained part of the charger and the guide. We want to return and recceive a full refund, but want to point out that we can only return the empty box as we received it. Please acknowledge receipt of this email urgently. Regards Tracy Keane .

Reply
Customer care male
Mr. Erling Dessau CallsJul 24, 2016

Mr. Erling Dessau On Phone To Amazon France Service
Ref. Order no 404-0433487-3024337, erling. Dessau@wanadoo. Fr Erling Dessau , F-31230 Anan/L'Isle en Dodon. Ref Kaspersky Internet security. Your Transporteur TNT has by a criminal mistake try to send my package to an adress in Toulouse. Why. Please send it immeditedly to my adress: 31230 Anan/L'Isle en Dodon
regards Erling Dessau , F-31230 Anan.

Reply
Customer care male
Mr. Lisete Major CallsJul 03, 2016

Mr. Lisete Major On Phone To Amazon France Service
Commande 403-2796500-7511543

This order is way too delayed

I would like my money returned to my card without delay

I Await confirmation please


Regards


Lisete Major .

Reply
Customer care male
Mr. Gavin Heap CallsJun 17, 2016

Mr. Gavin Heap On Phone To Amazon France Service
I'm going to loose money having to send back faulty goods. This is not very fair. Amazon could introduce a system where the customer gets preferential rates for returns when the cost is above the €7 limit.

Reply
Customer care female
Ms. Marilyn Cole CallsJun 11, 2016

Ms. Marilyn Cole On Phone To Amazon France Service
I am desperately trying to make contact with you regarding a Hurom juicer Order No 402 4097941-0253936 I purchased in May. I returned the item on 30th May 2016 via RELAIS COLIS No M4066, Colis No 29151000019901 and want to know when I will receive the refund. I cannot see how to make contact with you, it is not easy so I am using this way of communication.

Reply
Customer care female
Ms. Margaret Williams CallsMay 19, 2016

Ms. Margaret Williams On Phone To Amazon France Service
Why are your France phone numbers not working?.

Reply
Customer care male
Mr. Omri Yaacov CallsApr 09, 2016

My name is Omri Yaacov and I bought from Amazon France nexus 6p on March 9. Unfortunately this nexus is so bad I mean it get too hot and I really can not use itI put it away and got back to my iPhone. I paid a lot of money to you include fast shipment to Israel via FedEx and now I feel so bad like I put my money to the garbage. Please do something I really can not use this nexusAnd please wright in English because I can not speak French Than you in advanceOmri Yaacov.

Reply
Customer care male
Mr. Peter Finch CallsApr 04, 2016

Mr. Peter Finch On Phone To Amazon France Service
I bought a Rowenta RH887101 order number 404-3419837-4424332The wheels have worn so badly in six months the head now just drags on the floor.

Reply
Customer care female
Ms. Nicole Ebony CallsMar 22, 2016

Ms. Nicole Ebony On Phone To Amazon France Service
Hello, I ordered some makeup stuff today and in paid for it, the credit card was accepted, but I didn't receive any email messages
Later I found out that almost all my orders was declined, I do not understand, .

Reply
Customer care female
Ms. Mayuri Kulkarni CallsMar 15, 2016

Hi,

I have got a Kindle from Amazon France. I had been charged 49 Euros after one month. This charges were never communicated that will be applicable. I need justification and reversal of the Charges. Thanks and regards. Mayuri.

Reply
Customer care female
Ms. Ariane Lecocq CallsMar 10, 2016

Ms. Ariane Lecocq On Phone To Amazon France Service
Bonjour, j'ai fait unecommande 171-6193285-5381121 Elle a été livrée en janvier dans une librairie mais je n'ai pas pu aller la chercher pour cause de maladie. Le colis a été apparement renvoyé chez Amazon. Est ce que je vais être remboursé pour cet achat ou y a t'il moyen de faire une nouvelle livraison? Merci d'avance pour votre aide. Cordialement Ariane Lecocq.

Reply
Customer care female
Ms. Mahin Movaghar CallsMar 09, 2016

Ms. Mahin Movaghar On Phone To Amazon France Service
Hi, a sum of 49 euros was charged to my account on 1. 03. 16. I have neither bought anything nor asked for your Premium. Kindly refund the 49 euros ASAP. Also advise why money was taken from my account without my permission. Thanks.

Reply
Customer care female
Ms. Gillian Riks CallsMar 08, 2016

To Amazon France
I have found an unauthorized transaction on my Barclays Bank account monthly statement for 49. 00euros (39. 47 sterling). I was charged this amount by Amazon France on Feb 9th 2016 and it was debited from my account on Feb 12th. I have made no transactions with Amazon France for more than six months and no such transaction appears on my Amazon France account. Please inform me that you have received this mail. I wish this sum to be returned to me as soon as possible.

Reply
Customer care male
Mr. Rashad Taylor CallsMar 06, 2016

Mr. Rashad Taylor On Phone To Amazon France Service
Was purchasing a food trailer and sent money to get started and I believe it's fraud His name is Micheal Ates.

Reply
Amazon France Customer Service Care Phone Number 256105
Ms. Gill Riks CallsFeb 29, 2016

Dear Amazon
There is an unauthorised transaction on my monthly Barclays bank account statement. Amazon France charged me 49. 00 Euros : 39. 47 Sterling on 9. two 2016. This appeared on my statement on 12. 2. 2016. I have not ordered anything from Amazon France in the last 6-9 months. All items previously ordered were paid for at the time of purchase. I hope to hear from you soon regarding restitution of the above sum. I have tried ringing your customer phone number shown above, but all I get is a recorded message saying this number is defunct

Gill Riks

Mobile number is 07 87 79 79 57.

Reply
Customer care female
Ms. mona CallsFeb 04, 2016

Ms. mona On Phone To Amazon France Service
need assistance with a employment verification

Reply
Amazon France Customer Service Care Phone Number 251227
Mr. Vikas Vikram Singh CallsJan 14, 2016

Mr. Vikas Vikram Singh On Phone To Amazon France Service
Dear Amazon,

I have an account with Credit Agricole in France. There was an unauthorized transaction on my card. I am charged with 95, 66 on Jan eight, 2016 for nothing by "amazon marketplace". I didn't order anything from amazon since last six month. I have already written a complain here, but I didn't get any response. This is not the way to treat your customer. I am attaching the screenshot of my bank transactions. Please return my money back otherwise I will take a legal action. Vikas.

Amazon France Phone Number Customer Care Service
Reply
Amazon France Customer Service Care Phone Number 251028
Mr. Vikas Vikram Singh CallsJan 12, 2016

Mr. Vikas Vikram Singh On Phone To Amazon France Service
Hello Sir/Madam,

I am Vikas Vikram Singh . I live in Orsay, France. I checked my bank account online today morning and I was shocked to see
that I am being charged with 95, 66 Euro by Amazon Marketplace on January eight, 2016
and it reflected into my account on January 11, 2016. You can see the attached screenshot. I did not order anything in last six months. Whatever I have ordered before
I was charged that time for that particular item. I do not know why did they charge me and for what? Could you please look into it and refund back my money?
I would appreciate a call from an English speaking person. Please fix this matter at the earliest.

Amazon France Phone Number Customer Care Service
Reply
Amazon France Customer Service Care Phone Number 246651
Mr. Kiran CallsDec 02, 2015

Mr. Kiran On Phone To Amazon France Service
Hello Amazon, Order Number for my Item is 404-3611570-2611529, This item is not been delivered because of Wrong Address, I had initiated for to refund request for this ITEM, giving the Reason as Wrong Address, So the Item has already been returned back due to the wrong address, Please see this Tracking Number which is the proof for that i have given the same item back. So Please initiate for refund of the Amount to my Credit Card or call on my Number 91 98455 33396 or mail me on my below email kirancs008@gmail.comTracking Number 55000800204875017Colis Prive Thanks and Regards.

Reply
Amazon France Customer Service Care Phone Number 244301
Ms. Altani Vasilopoulou CallsNov 09, 2015

Ms. Altani Vasilopoulou On Phone To Amazon France Service
To whom it may concern, I recently placed an order via your website amazon. Fr order 171-7936162-5433159 on October the 9th 2015 for a "Pompe de lavage Pour Lave-Vaisselle DW: 481236158334" and was unfortunately sent the wrong product. Instead I was sent the wrong model pump. The item number sent to me was WHP 480140103009 which is incorrect. I'm looking for instructions on how to send back the wrong product and have the correct product sent to me. Unfortunately I do not speak french and would prefer instructions in English if possible. Just to recap, I originally ordered item 481236158334 and was sent 480140103009 which is the wrong item. Please advise. Regards, Altani Vasilopoulou .

Reply
Amazon France Customer Service Care Phone Number 241676
Mr. Mohammed Ghezzal CallsOct 13, 2015

Mr. Mohammed Ghezzal On Phone To Amazon France Service
I am very disappointed by AMZONE services and will probably never order thru them again. I passed an order )402-5994922-5885101) on 25th Sep 2015 with an estimated date of delevery 9th Oct 2015. I have not received my package up to today 13th Oct 2015. Furthermore, when I checked with IParcel_EU Tracking Number: AEIEUK50000127494, I was astonished to read from them the following: “Thank you for contacting I-Parcel, a UPS company. We show that we have been pre-alerted from the merchant that your parcel has been sent out to our facility for processing. At this time we have not received the physical shipment. You may want to proceed in contacting the merchant to ensure completion of your order and shipment of your parcel to our facility”.

Reply
Customer care female
Ms. Mrs Jennifer Goodier CallsAug 26, 2015

Ms. Mrs Jennifer Goodier On Phone To Amazon France Service
On the 12/08/15 49euros was taken from my bank account for amazon premium which I did not subscribe too and never have. My last order was on the 12/07/15 and was a free delivery to a relies point in Mellie. I have telephoned twice and was told the subscription had been cancelled and the money put back into my account within 2/3 days and was sent an email to confirm this. I am still waiting for the refund and if it is not put back into my bank account I will take this matter further. I hope somebody will contact me to tell me why this has not been done.

Reply
Customer care female
Ms. Sylvia Delfino CallsAug 08, 2015

Ms. Sylvia Delfino On Phone To Amazon France Service
Comande n° 171-6946184-5961136As you can see the item was still out on delivery at 12:21. They say they came home at 12:12, but they didn't, now we do not have the product we bought from you and we do not even have the card they should have left if they really came to our house. We kindly ask you to sort out this problem as soon as possible delivering the product at our house as soon as you can, and let us know when the delivery will come by calling/ texting our English mobile phone 44 7905497362 ThanksSylvia Delfino .

Reply
Customer care female
Ms. Sylvia Delfino CallsAug 08, 2015

Ms. Sylvia Delfino On Phone To Amazon France Service
I contacted you yesterday, the 6th of August 2015 regarding Comande n° 171-6946184-5961136, a Dyson unit we bought with Amazon Premium, and that supposed to be sent as a next day delivery. After my first email TNT contacted me saying the delivery was coming and that I could view the progress of my delivery on their website. I copy here the details on their page at 1:00pm circa:Bon de transport nº 0624007002480616 Suivi de votre expedition:En cours de livraison 06/08/2015 12:21Départ en livraison 06/08/2015 09:35NICE.

Reply
Customer care male
Mr. Frank Greeenwood CallsJun 08, 2015

Mr. Frank Greeenwood On Phone To Amazon France Service
I ordered a book "The Guest Cat" and paid for urgent delivery on 1st June. I am still waiting for itMy books have always been delivered by post without problem, but you sent this by "Chronopost" who apparently were unable to find the housePlease instruct them to put the book in my postbox immediately - and please do not use "chronopost" again.

Reply
Customer care male
Mr. Brent Brandenburg CallsMay 26, 2015

Mr. Brent Brandenburg On Phone To Amazon France Service
Perpetual busy signal when calling this number. I bought a vacuum cleaner eight days ago, and the Amazon screen only says "delivery delayed. " When will my package arrive? Tracking number is 53250000496949600 Order : 171-7633718-7227518.

Reply
Customer care male
Mr. Saurabh Nagar CallsApr 16, 2015

Mr. Saurabh Nagar On Phone To Amazon France Service
I had ordered a kindle on the 13th of March, 2015 through the one day delivery option. However, after that I have not made any purchases through the website. But today I find that my account has been debited with 49 euros for the premium membership. I would like to say, that I do not want this membership and the one day delivery was only for that item. Hence, I would request you to please re-credit my account with the 49 euros and cancel my membership. Regards.

Reply
Customer care female
Ms. Veronique Cauchy CallsMar 27, 2015

Ms. Veronique Cauchy On Phone To Amazon France Service
Order number Commande n° 402-1635422-5074753 This was due for delivery yesterday and we waited in all day. No delivery, no notifications, we have delivery's most day from la Post, FedEx on Monday. Just had email to say as delivery was not made money is to be returnedBut we want the laptop computer ordered PLEASE, not a refund. We are here and an be in all day to meet your delivery schedules. Can we have our order Commande n° 402-1635422-5074753 PLEASE, it is very important to us. Thank you, Veronique Cauchy .

Reply
Customer care female
Ms. Lynne Edwards CallsFeb 11, 2015

Ms. Lynne Edwards On Phone To Amazon France Service
I would like to know where my orders are - I leave for vacation on Friday and have no idea where these items, which I need to take with me are. Both were sent over a week ago Please call me urgently on 00 33 (0)662761156, 171-4904012-8440356 and 171-1347541-3505123.

Reply
Customer care male
Mr. Shafaeddin CallsDec 26, 2014

Mr. Shafaeddin On Phone To Amazon France Service
Please let me know if you send security alarm to Switzerland. If you do please let me know which reliable mark do you recommend for a house:I need. A system with six detector for opening and two movement detector and possibility of the system send SMS to at least two iphone numbersGuarantee ?If i give an order can i pay by bulltin de versement.

Reply
Customer care male
Mr. Suresh Kumar Sonachalam CallsDec 22, 2014

Mr. Suresh Kumar Sonachalam On Phone To Amazon France Service
I placed an order on Amazon. Fr and the order number is 403-0176411-8825129. I made the payment using my debit card and instead of collecting Euros 75, you have collected INR75 from my bank. I contacted my bank to enquire about this and they informed me that Amazon. Fr has claimed only in rupees. An amount of INR77. 25 has been deducted from my account twice and the order has not been confirmed yet. This is a present for my daughter and I do not want it to be delayed. Therefore I request you to kindly look into this problem and fix it from your side or kindly let me know what I should further. Best RegardsSuresh Sonachalamsonachalam@yahoo.com.

Reply
Customer care male
Mr. Sabyasachi Banerjee CallsAug 21, 2014

Mr. Sabyasachi Banerjee On Phone To Amazon France Service
This is sabyasachi banerjee from kolkata, India. I have ordered a nikon coolpix l330 20 mp point and shoot camera. I found that my shipment has already reached kolkata, but i want to know that when i will exactly get my package or how can i contact the courier service to get the proper information. My order number is 402-6228505-0234727 and tracking ID is 60695183738. Please help me.

Reply
Customer care user complaints