Citizens Bank Customer Service Phone Number

Phone Number of Citizens Bank is +1-800-922-9999, +1 401-456-7000, Fax: 401-456-7819 .
Citizens Bank is an American bank owned by renowned British banking group named 'The Royal Bank of Scotland Group' which took over the bank in the year 1988. It is originally known with the name of Citizens Financial Group, Incorporation. It is an old bank established back in the year 1828 as High Street Bank in Providence, Rhode Island. The legislature of the state of Rhode Island gave second Charter to form a bank named as Citizens Savings Bank which eventually acquired its parent group to form Citizens Trust Company. The bank holds number of branches and ATMs of its own throughout the country with headquarters in Rhode Island from it was started. The company provides different types of banking products and services like debit cards, credit cards, saving accounts, current account, general banking, consumer banking, merchant banking and internet banking services. The bank runs a customer care center to give information related to an individual's banking accounts and people can also register their request for closure of accounts in case of loss of ATM cards. Most of the branches of the bank falls in states like mainly the given states of the US which are Illinois, Massachusetts, Michigan, Rhode Island, Vermont, New Hampshire, Connecticut, Delaware, New Jersey, New York, Ohio and Pennsylvania.


Citizens Bank Address


The address of Citizens Bank is 1 Citizens Plaza, Providence, RI 02903 United States.

Citizens Bank Website


The Website of Citizens Bank is www.citizensbank.com.

Citizens Bank Customer Support Service Phone Number


The customer support phone number of Citizens Bank is +1-800-922-9999, +1 401-456-7000, Fax: 401-456-7819 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Citizens Bank Service Center and Citizens Bank customer service phone number is given below. The helpline of Citizens Bank customer service phone number may or may not be toll free.

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Citizens Bank Phone Number Customer Service

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Citizens Bank Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Richard Myers CallsJan 18, 2022

Bank member for approximately 45 years through several name changes, is Citizens Bank in process of another corporate change, due to branch closings, inadequate ATM locations for the Columbiana County, Ohio and the Youngstown Ohio areas my main complaint today is with corporate substandard banking practices and lack of
customer needs such as lack of bank tellers and open drive through lane. But today the Salem branch is closed due to no access to the Lobby or the drive up ATM because the parking lot is not plowed (CUSTOMER NEEDS), not even the side walk shoveled, maybe its time for acquisition or personal bank change just saying.

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Customer care male
Mr. Frank Gochakowski CallsDec 31, 2021

Mr. Frank Gochakowski On Phone To Citizens Bank Service
Cannot sign into "my mortgage" and can not get through to Citizens customer service I am frustrated

Frank Gochakowski
frankgsr175@yahoo.com.

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Customer care female
Ms. Debbie Clark CallsJan 06, 2020

On Sunday January five, 2020 I attempted to make a loan payment at your Exton, PA branch located inside the Giant grocery store on Swedesford Road. I approached the teller prior to 3:00 p. M. and without looking up, very rudely stated "we're closed". I told it wasn't yet three and that I only wanted to drop off a loan payment. This woman had no visible ID on her person and refused to give me her name. She subsequently turned away two other customers, one who stated she just had a deposit to make. Meanwhile there is a video screen running an ad showing how accommodating Citizens Bank is to their customers busy lifestyle If your bank is open until 3:00 p. M. It doesn't mean you close @ 2:57 This morning I stopped at the branch at 50 Uwchlan Avenue in Lionville and made it a point to note the time from the moment I entered until I left, it literally took me 60 seconds to complete my transaction. Yamile Zavala (N. M. L. S. ID 1422366) is the manager at the Giant grocery store branch.

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