Mr. Afif Salem On Phone To Lufthansa Sweden Service
Hello
The 9th of August, my wife and my two children was flying from Egypt, Cairo to Sweden Gothenburg att 15:20, flight number LH583, the fly was delayed until 16:00, but they flyed from Egypt at 16:30, which was no matter. In the airplane my kids has frozen, so my wife asked about a blanket for them, the answer was we do not give any blanket to anyone, , but only for the first class, but my wife told the stewards that the family besides os got two blankets. Efter discussion the stewards promised them blankets which they did not get, but efter one hour the stewards came with a blanket, and throwed at my wife which was the worst thing ever happened to her att any flight. And when they landed at Frankfurt airport, was the other flight LH820 to Sweden, Gothenburg gone.
Mr. Afif Salem On Phone To Lufthansa Sweden Service
My wife contact the helping desk, and they told her to wait, they waited about two hours until they got a hotel room to sleep over the night. The day efter on te ten Th. Of August they flyed with LH816 att 12:10, and when they landed in Gothenburg, Sweden, no bags came, so they had no bags when they came home. My wife began to get the bags under the next day, and the last one my wife got two days efter and it was not locked, it was open, 2 sun glasses )Ray-Ban) was gone. This was unacceptable at all. The passengers name :
Roula Madani Salem
Shadia Afif Salem
Shadi Afif Salem
Regards
Afif Salem .