Airtel Uganda Customer Care Phone Number

Phone Number of Airtel Uganda is +256-(0)752-230110, Airtel Users: 1100, Fax: +256-75-2234933 .
Airtel Uganda is one of the customer care zones of Bharti Airtel Limited which is engaged in providing customer assistance in the Republic of Uganda. Bharti Airtel Limited is commonly doing business under the brand name Airtel. It is a global telecommunications company that provides services to customers in individual and business sectors. The company functions in more than 20 countries worldwide. Airtel has principal operations in the regions of Africa, India, South Asia and the Channel Islands. The company was established in 1995 and is based with global corporate center in New Delhi, India.

Airtel Uganda History and Operations

The company began operations in Uganda country in 2010 with the establishment of Airtel Uganda Limited, a wholly owned business subsidiary of Bharti Airtel Limited. It is a leading Mobile phone operator in the country that provides a complete range of mobile communication services such as postpaid plans, prepaid plans, international roaming, mobile top-up, broadband Internet, wireless Internet, fax and data services etc. Airtel Uganda also offers Blackberry services in the country. It serves nearly 7.2 million customers. The company's national head office is built up in Kampala, Uganda.

Airtel Uganda Customer Assistance Hours:

Monday to Friday: 08:30 AM to 05:00 PM, Saturday: 09:00 AM to 01:00 PM and Sunday closed.

Alternate Contact Address for Airtel Uganda:

Airtel House, Plot No:40 Jinja Road, Kampala, Uganda. Contact No: +256-75-1100.

Airtel Uganda Address

The address of Airtel Uganda is P.O Box No: 6771, Kampala, Uganda.

Airtel Uganda Email Address

The email address of Airtel Uganda is

Airtel Uganda Website

The Website of Airtel Uganda is

Airtel Uganda Customer Support Service Phone Number

The customer support phone number of Airtel Uganda is +256-(0)752-230110, Airtel Users: 1100, Fax: +256-75-2234933 (Click phone number to call).


The postal and official address, email address and phone number (helpline) of Airtel Uganda Service Center and Airtel Uganda customer care number is given below. The helpline of Airtel Uganda customer care number may or may not be toll free.

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Airtel Uganda Phone Number Customer Service

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Airtel Uganda Customer Care Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Nakibirige Margaret CallsJun 30, 2016

Ms. Nakibirige Margaret On Phone To Airtel Uganda Service
L loaded 1000and asked for 700 sms, but whenever i send one message they deduct like four or five, i do not know what to do because it has never happened my SMS are over reduced without even me using them, i need your help urgently.

Customer care male
Mr. Ashadu Musaazi CallsMar 15, 2016

Mr. Ashadu Musaazi On Phone To Airtel Uganda Service
I have sent emails to Airtel several times concerning the puk code of my number, for days no response. The number is 0702562263.

Airtel Uganda Customer Service Care Phone Number 253897
Mr. Geoffrey CallsFeb 08, 2016

Mr. Geoffrey On Phone To Airtel Uganda Service
Have failed to access my Air tel money account. When l try to access it, I'm asked to reset it, but when i enter the new pin, it shows M PIN expired that l should contact the customer care, but have totally failed to get an adviser using your codes of 100, 185, 1100, 0751100, 129. This has led me to avoid transacting using my number My number is 0700943150.

Customer care male
Mr. Kato Sam CallsMar 05, 2015

Mr. Kato Sam On Phone To Airtel Uganda Service
People are extorting money from Airtel customers by connecting them on daily minutes as they pay agents directly. After two weeks of connection, they disconnect you and they shutdown there lines. If you care about your good customers all 0772770508 for details about this gang of Airtel personel.

Customer care male
Mr. Anthony Opio CallsJan 27, 2015

Mr. Anthony Opio On Phone To Airtel Uganda Service
My name is Anthony Opio. I purchased airtime worth 100, 000 UGX from TSAKOM Financial Services based at Kisenyi Bus Terminal. But I cant make calls despite the fact that the person who served me says the airtime was sent to this line 0757778686. This number is registered under HIJRA Uganda. Please advise how I can activate and use the airtime. Thank you.

Customer care female
Ms. Akol Agnes CallsJan 02, 2015

Ms. Akol Agnes On Phone To Airtel Uganda Service
please can you stop choping ma airtime for wat i av not requested for when i request for kyabase combo five and you give me of 750 its not fair i actually need ma money refunded in form of airtime. I am not happy how do you expect me to sell your name out there implement your policies very well if wait the customer has not requested cant be availed please send a message instead of giving some something wrong and if some one try it the second time you still chop of the clients airtime please respond positively and quick 0700294284 am waiting for ma refund immediately.

Customer care female
Ms. Nabuuma Julian CallsNov 05, 2014

Ms. Nabuuma Julian On Phone To Airtel Uganda Service
Please Activate my SIM card. I am using it from India.

Customer care male
Mr. Mushabe Charles CallsJul 03, 2014

Mr. Mushabe Charles On Phone To Airtel Uganda Service
I paid 25,000ugx this morning for my mega bonus, but up to now it is not deducted. Kindly help me and update immediately because i am calling unawares and i am losing my money.
Phone number is 0702 177 428.

Customer care male
Mr. Westone Chibale CallsNov 19, 2013

Mr. Westone Chibale On Phone To Airtel Uganda Service
I bought a SIM pack from an agent in town on. Up to today, My SIM card has not been registered. My SIM number is. I have been back to the agents three times, but nothing is happening. I am being told the system is down. It will be done when the system is working. I have really suffered and lost munication with business colleagues back home. How can i have my SIM card registered quickregards, Westone.

Customer care male
Mr. Ssemutono Stephen CallsOct 30, 2013

Mr. Ssemutono Stephen On Phone To Airtel Uganda Service
Dear Airtel uganda i am registered as ssemutono stephen. I sometime move to tanzania, but my line goes off until i come back home. When i put on money to call it is all eaten up in case i receive a call from uganda. My line is. Please help me to access Airtel uganda not as roaming because i do not earn a lot here.

Customer care male
Mr. Bwambale Kiketha CallsOct 10, 2013

Mr. Bwambale Kiketha On Phone To Airtel Uganda Service
My air time account for 0752838140 was block on 7/10/13, since then I can neither make calls nor load airtime. More so your customer desk in K'la is not useful at all, I visited the Fort Portal centre and I was told to wait for four hrs after sending my complaint to head office, but in vain. Pliz fix that problem as am counting on losses

Customer care female
Ms. shiella CallsJun 13, 2013

Ms. shiella On Phone To Airtel Uganda Service
whats your customer care number because we have no better way communicating in case of any complaint or asistance

Customer care male
Mr. Isaac CallsJun 12, 2013

Mr. Isaac On Phone To Airtel Uganda Service
my air time reload service has been blocked and i cant get anyone on customer care to talk to me, just prompts. i nid a solution asap.

Customer care male
Mr. jodie price CallsApr 22, 2013

jodie price On Phone To Airtel Uganda Service
i am really disappointed in your services. i am mad because for along time, i have tried requesting for the phone internet settings, but to no vain has it been sent to me. i would really be glad if you sent it to my number 0757212105
as soon as possible. hoping for your immediate considerations

Customer care male
Mr. amit CallsFeb 21, 2013

amit On Phone To Airtel Uganda Service
your service number 75 and 1100 asks to check the number i had dialed. Airtel does not have answering person on customer care number and 1100 gives long details of pressing numbers manually until mobile battery goes off.

Customer care user complaints