Aspen Dental Customer Service Number Delineated Here With Complaints and Reviews
Ms. Allison Reagan On Phone To Aspen Dental Service
I had work done at the Sandusky, OH office. The estimate given was $645. 20 which would've been my responsibility. Unfortunately they thought I had secondary insurance and the estimate given was based on secondary insurance which I do not have. I spoke with the regional manager yesterday who informed me five times that she doesn't do billing. She finally said, "We can go around and around about this for the next 20 minutes because you're not listening. You owe $2500" This is four times the original estimate, I had made many phone calls trying to talk to someone about this and have gotten NO help whatsoever. I realize that mistakes are made, but Aspen is trying to get me to pay for their mistake. I am a nurse who also deals with customer service and if I talked to people the way I've been treated from the few people I've been able to talk to I would've been fired a long time ago. Very poor business practice.
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Ms. Carol Stclair On Phone To Aspen Dental Service
If it's not illegal it should be. I got an estimate of over $4, 000 for dental work and applied for credit. I had $1, 500 work done and the credit company is charging interest on the whole $4, 000, This should be disclosed up front loud and clear. I feel a lot of the work turned out to be unnecessary and costly. I got a second and third opinion and was told I have been ripped off.
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Mr. Michael Gregory On Phone To Aspen Dental Service
I called your office in Sevierville, tn for four days and all I got was a recording telling me how your company carried about people. If you have a tooth ache you care, well that is a lie. Finally I walked in waited some time then someone spoke to me and gave me paperwork then walked away. I finished the paper work then waited again for someone to talk to after they finished talking about there hair and nails in the back yes I could hear them and see them thru a mirror in the hall. A lady ask me for payment I explained that I just finished my paper work and was in pain so she made me an apportionment for two weeks. The staff are not professional and not caring. So other than the lies you all advertise which is false, your staff is a joke.
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Ms. Sharon On Phone To Aspen Dental Service
I do not have a complaint my experience was great had
my teeth cleaned x rays taken everything went fine. Everyone was pleasant end efficient.
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