Mr. Tremeau On Phone To Cartrawler Service
J'ai un arrière goût amer dans la bouche. Ce matin, via le site de KLM, j'ai commandé sur Car trawler two billets de train d'Heathrow à Londres et retour et en réalité je me suis retrouvé avec two fois two billets, soit un surcoût de 83€. Impossible de trouver sur leur site comment modifier ou annuler les two billets en trop. Après moulte recherche sur Internet j'ai fini par trouvé un numéro de téléphone pour Car trawler (impossible de trouver un email) ou une interlocutrice, très aimable, m'a dis après s'être renseigné en interne que c'était un problème du à leur application mais que par compte il n'y avait pas de remboursement possible sur les billets de train, bref je me suis fait floué de 83€, c'est purement et simplement de l'arnaque.
Ms. Tracey Williams On Phone To Cartrawler Service
Customer reference BG924348960 Tracey Williams
I have tried over the last two days to contact you and open a case about a car hire and it just says an error has occurred so need to try again, but keeps failing so have no alternative, but to send my compliant through this way I will send my document letter to open a case through an email as it is to long put in this space if you could please send me a valid e-mail address kind regards Tracey Williams .
Dear Sirs
I regret to inform you that I have cancelled my car reservation this morning as it was not confirmed. I cancelled also all my flights and now, three hours later I got car the reservation confirmation. IT403529790 confirmation number that I could nto cancel via your site this morning as the reservation was nto existing Therefore I sent you an email. And now as all day your site is not working to cancel the reservation you confirmed me, whiel I alreday sent you an email to cancel it. Your service is appaling and I never never reserve via Ryanair and Cartrawler again
You better close down your offices
Please answer to this email
Thank you
L COSSETTA.
Ms. Ditza Katzir On Phone To Cartrawler Service
Dear sir / madam, On 14 October I made a reservation through WWW.BOOKINGCAR.COM website, in order to rent a car - dated 19 April 2016 in New York Airport (JFK) and return at Toronto airport (YYZ) on May four, 2016. The amount of the deal is 1114. 02 USD - 994. 14 USD were paid through the site and the remains payable On Arrival is 119. 88 USD. I received a confirmation of the booking. Today, unfortunately, and to my great disappointment, if I may say so, I entered the site to download the Confirmation (to have a HARD COPY) –I was shocked to see that MY Reservation was canceled?I demand to fix it immediately, to confirm and approve this Booking Reservation, As it appears in the original booking confirmation. Thank you, I Hope it's just a matter of a misunderstanding and it will be resolved urgently. I'm waiting for an ASAP answer By THIS email or by phoneRespectfully, .