Delsey Luggage Customer Service Phone Number

Phone Number of Delsey Luggage is 1-800-558-3344, 1-410-796-5655 .
Delsey Luggage is the world's leading luggage company based in France. The Company was established by Delahaye Seynhaeve in 1946. Delsey serves in more than 110 countries across the world; some of them are in Germany, Turkey, Saudi Arabia, Italy, Greece, Brazil, Argentina and United Arab Emirates. It sells approximately 4.5 million pieces of luggage annually. Delsey operates in the entire world through its seven subsidiaries. The company offers a large number of products under the name: Helium fusion lite 2.0, Helium colours, Inbox, Helium superlite, Login, DLC, Zilone etc.
Valuable Contact Number of Delsey Luggage for All General Inquiries
Phone: 1-800-558-3344
Valuable Contact Number of Delsey Luggage for Additional Support
Phone: 1-410-796-5655

Store Locator Link of Delsey Luggage


Playtex UK has different store locations at different places, the customers can track the nearest store location by going through the official store locator link of Delsey Luggage:
http://www.delsey.com/en/find-a-store

Contact Us Page of Delsey Luggage


From the contact us page of the company the customers can choose a required option to contact the company officials. The link that will directly take you to the official contact us page of Delsey Luggage is mentioned below:
https://www.delsey.com/en/contact-us

Existence of Delsey Luggage on the Social Media Websites


Customers can also follow the company on the social media platform. The Company regularly updates the accounts on the social media website. You can reach to the official accounts of the company through the following links.
Direct Link of Official Account of Delsey Luggage on Facebook
https://www.facebook.com/delseyofficial/info?tab=page_info

Direct Link of Official Account of Delsey Luggage on Twitter
https://twitter.com/delseyofficial/


Delsey Luggage Address


The address of Delsey Luggage is 341 Steelcase Road West, Markham, Ontario, L3R 3W1, Canada.

Delsey Luggage Email Address


The email address of Delsey Luggage is delseyusa@delseyluggage.net.

Delsey Luggage Website


The Website of Delsey Luggage is www.delsey.com.

Delsey Luggage Customer Support Service Phone Number


The customer support phone number of Delsey Luggage is 1-800-558-3344, 1-410-796-5655 (Click phone number to call).




The postal and official address, email address and phone number (helpline) of Delsey Luggage Service Center and Delsey Luggage customer service phone number is given below. The helpline of Delsey Luggage customer service phone number may or may not be toll free.

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Delsey Luggage Phone Number Customer Service

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Delsey Luggage Source of Knowledge


www.delsey.com/en/all-about-2
www.delsey.com

Your Complaint, Suggestion, Complication, Review To Delsey Luggage

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Delsey Luggage Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Sunil Rawal CallsOct 25, 2019

Mr. Sunil Rawal On Phone To Delsey Luggage Service
I had bought a 76. five CMS Delsey Extendo three suitcase. The handle is not extending fully. It was bought on Amazon India on 23rd March 2019 and it is under warranty.

Delsey Luggage Phone Number Customer Care Service
Reply
Customer care female
Ms. Madhvi CallsJun 26, 2019

Hello there, we are regular customer of Delsey Luggage. This year we went to Japan in February, while shopping we liked one of the delsey suitcase very much. We instantly bought it as we love delsey’s style and durability. Now I was packing my stuff in the suitcase for upcoming holidays, when I was zipping it, it cracked all of sudden. There was neither heavy stuff inside nor did I put pressure on it. I was really shocked. It is under international warranty where can I take it for replacement or repair.

Reply
Customer care male
Mr. G S Vijayakumar CallsMay 17, 2019

Mr. G S Vijayakumar On Phone To Delsey Luggage Service
I forgot my delsey cabin baggage lock number How to I retrieve it
Kindly guide me in this regard.

Reply
Customer care female
Ms. Geetha Mohan CallsJul 05, 2018

Ms. Geetha Mohan On Phone To Delsey Luggage Service
I have a delay suitcase iam not able to unlock it can you help me.

Reply
Customer care male
Mr. Kaushal Kumar Sinha CallsFeb 03, 2018

Delsey Luggage inbuilt lock repair center at Hyderabad
9334115668.

Reply
Customer care male
Mr. Shibu Ganguly CallsSep 14, 2016

Mr. Shibu Ganguly On Phone To Delsey Luggage Service
Sir,
I have purchased a delsy suite case modle no DY605822 ON 6TH JULY 2015 from Mustafa Singapore. Now I find that top left side of suit case is crack
Can you suggest where can I repair it in India. I am staying in Delhi
Regards
Shibu Ganguly
+919650111841.

Reply
Customer care male
Mr. Gopi Nayani CallsSep 09, 2016

Mr. Gopi Nayani On Phone To Delsey Luggage Service
This is a concern regarding an already open complaint. It's been over three months I gave my bags for repair and which were pretty new and not working and over a week now just sitting and waiting for a response from customer service on already open ticket. Its frustrating not being acknowledge even.

Reply
Customer care male
Mr. Puneet Dan CallsAug 22, 2016

Mr. Puneet Dan On Phone To Delsey Luggage Service
Hi,

I had Purchased a suitcase three years ago and I am a constant traveler for my work. I need to have my suitcase repaired where can i get that done and who do i get in touch with in India. Please let me know.

Reply
Customer care female
Ms. Mary Watson CallsAug 07, 2016

Ms. Mary Watson On Phone To Delsey Luggage Service
Dear Delsey,

I cannot seem to get a warranty registered on your site as always not working. My 19" helium shadow 3. 0 broke on second trip - the handle will not extend and the zipper is broken. Purchased March one, 2016. I want a replacement or full refund. Very disappointed as this was reviewed as a reliable piece of luggage. Please respond ASAP, as need a suitcase to travel with soon.

Reply
Customer care female
Ms. Maria M. Ferro CallsAug 05, 2016

Ms. Maria M. Ferro On Phone To Delsey Luggage Service
I have used my luggage twice only, and one of the wheels is stuck and very difficult to haul, and there is no way that I can fix it What do I do?.

Reply
Customer care male
Mr. Richard Herbold CallsJul 17, 2016

Mr. Richard Herbold On Phone To Delsey Luggage Service
What good does my Desley luggage lifetime warranty do when your site is down, emails bounce, and you do not take calls?.

Reply
Customer care male
Mr. Richard CallsJul 15, 2016

Mr. Richard On Phone To Delsey Luggage Service
The Handle on my Delsey roller bag will not fully retract; it will only close half way. While boarding AA last night I had to empty the roller bag, unzip internal cloth, and compress locking mechanism. Please fix or replace this under my lifetime warranty. The internal Delsay tag reads:
15774BK
AC0933
I am presently in Warren, MI. If no place near for warranty service, please send prepaid shipping label. I assume all costs are covered by Delsey. I will provide whatever contact information you need. V/r,
Richard Herbold.

Reply
Customer care female
Ms. Shirley CallsJul 11, 2016

Ms. Shirley On Phone To Delsey Luggage Service
May I know where can fine the repair center from Malaysia? Please let me know the phone number to contact.

Reply
Customer care male
Mr. Gabriella Spigelman CallsMay 15, 2016

Mr. Gabriella Spigelman On Phone To Delsey Luggage Service
Purchased this suitcase one week ago and on the first glight the material broke see enclosed photo. What did you suggest is to be done?.

Reply
Customer care female
Ms. Atty. Gifany Tongohan CallsApr 30, 2016

Ms. Atty. Gifany Tongohan On Phone To Delsey Luggage Service
I just bought a three -piece set luggage last night, but one of the locks that came with the suitcase is not working even after I have tried resetting the code. How can i have this replaced? I also tried registering online to claim the warranty, but I am not sure where to find the product code and control number. Can you please help me out. Thanks.

Reply
Customer care male
Mr. Rey Gimel Esteban CallsApr 29, 2016

Mr. Rey Gimel Esteban On Phone To Delsey Luggage Service
I recently bought a delsy bag. Its my first time to use it. I encounter rough road on the way the the hotel. The the wheel got seriously damage. Its there any service center in doha qatar that i cant visit? For repair. I am currently in the philippnes for a short vac. Is this under Waranty?.

Reply
Customer care male
Mr. Gurpal Singh CallsMar 23, 2016

Mr. Gurpal Singh On Phone To Delsey Luggage Service
Hi and I bought a luggage bag/ suitcase in India from the Delsey store. I realised after an year that the suitcase had cracked. It's in good condition and hasn't been abused. I moved to Canada then after buying the suitcase. I am still with the Warranty period. I do not have the original invoice or the warranty card, but have a scanned copy of the invoice issued to me. The chaps there are not a bit interested in even talking to us leave aline replacement. Please see the attachments if they get attached or please send me an email to which I can attach my docs to show you how indifferent the people are who represent this company.

Reply
Customer care female
Ms. Anushka CallsMar 05, 2016

Ms. Anushka On Phone To Delsey Luggage Service
I bought an expensive Delsey bag in Gurgaon, India and it tore within two weeks - on the first trip I took it on, in spite of you selling the material as tear-resistant. That happens, but what was really disappointing was that you neither replaced the piece, nor repaired it. I've wanted to buy a Delsey bag forever, so this has been a real bummer.

Reply
Delsey Luggage Customer Service Care Phone Number 256304
Mr. Jerry South CallsMar 02, 2016

Mr. Jerry South On Phone To Delsey Luggage Service
Case was cracked during recent trip by airline or resort staff. Was unable to determine which. No one accepted responsibilities. Don't know if this is warranty.

Reply
Delsey Luggage Customer Service Care Phone Number 253766
Ms. Sonetchka CallsFeb 07, 2016

Ms. Sonetchka On Phone To Delsey Luggage Service
I bougth a four wheel suitcase and the wheels are broken I would like to know how to get the parts to repair them.

Reply
Customer care male
Mr. Tom Beckett CallsSep 08, 2015

Mr. Tom Beckett On Phone To Delsey Luggage Service
Not a complaint but I am in need of parts. One of our two new helium Shadow 25 Exp Spinner suitcase locks was damaged in a cruise transit and only with some effort we were able to get the suitcase open, but the lock is damaged. So that we couldn't lock it anymore. When I got home I was able to remove the damaged locket from the case and tried to fix it without success. Could I purchase a new side lock set? I can easily install it myself. The only markings on the locks areQC/2014. 11/27 on a little round label. Thanks for any assistance. Tom Beckett tgb3@sbcglobal. Net353 Henry Cowellk DriveSanta Cruz, CA 95060(831) 457-2992.

Reply
Customer care male
Mr. Moshe Yanni CallsAug 25, 2015

Mr. Moshe Yanni On Phone To Delsey Luggage Service
Dear mister or miss. I bought two suitcases from the best financial secret Trolley meridian plus models 09979, 009977 model number. I purchased the products in the store maicys town Manhattan. Other travel suitcase was torn at the bottom of its wheels really are cracked As well as in spite of hard trolley type suitcase had been ripped Underground significantly. When I purchased my suitcase I was told that Dlsii company gives ten -year warranty I expect to receive proper service from a reputable company like yours. Please Provide me where I am allowed to have a replacement suitcase to go any further Lhiotzt your customer satisfied. I am attaching pictures of the irreparable damage suitcase.

Reply
Customer care male
Mr. Amlesh Kumar Chaudhary CallsAug 13, 2015

Mr. Amlesh Kumar Chaudhary On Phone To Delsey Luggage Service
I bought a delsey Travelling bag in the year 2013 At VIP lounge with 2 years Guarantee in Raipur Chhattisgarh (India). But now upper side handle has damaged and i am not gettig the solution. When i went VIP Lounge they refused to tell me that now delsey is no more associated with VIP. So please give the the suggestion what should i do, and where will i get my proper solution. T and RAmlesh 91-9617062000.

Reply
Customer care male
Mr. R.venkatesh CallsAug 09, 2015

Mr. R.venkatesh On Phone To Delsey Luggage Service
I had purchased in the month of July 15 a Delsey suit case and in the first travel the runners broke and it cracked. Local service centre in Dubai is informing normal wear and tear. I wanted a replacement and they had refused. The suit cased used only once and less than a month old. Could you please help me out.

Reply
Customer care male
Mr. Jeffrey Chiou CallsJun 10, 2015

Mr. Jeffrey Chiou On Phone To Delsey Luggage Service
I bought a Helium light carry-on luggage a few years ago. I only travel two or three times a year and therefore the luggage was seldom used. When I traveled to Asia last week, the pull-out-handler of the luggage broke all of a sudden as I walked along the aisle in the airplane. It was so embarrassing because many passengers were watching me carrying this half-handler luggage. You can imagine how inconvenient for me to pull this carry-on with me in the rest of my trip.

Reply
Customer care female
Ms. Amanda Rao CallsMay 05, 2015

Ms. Amanda Rao On Phone To Delsey Luggage Service
Sirs, I called the number on the website to be told the address shown has been defunct for years. So why is it showing on the site? Secondly, I was told the warranty clearly states that I need to pay to get the luggage to you, after which you assess, repair and return it to me. Your warranty states no such thing - I have it in front of me. The spring handle on my case has jammed at first use. This is really poor. It would be nice if someone could contact me to discuss this as you customer service line is not very friendly and keeps telling me I'm not reading what I am reading. We cannot both be right here.

Reply
Delsey Luggage Customer Service Care Phone Number 226553
Mr. Cherise Enterline CallsApr 24, 2015

Mr. Cherise Enterline On Phone To Delsey Luggage Service
Very disappointed in Delsey's customer service regarding a defective suitcase. I have to pay to ship the defective bag to Santa Barbara. That is not in line with your mission statement, vision and values. The handle wasn't screwed into the bag, so the material ripped away revealing the intact medal piece that should've been screwed in. I feel that the bag should be replaced, or shipping should be provided. I won't be purchasing Delsey in the future based on the customer service alone.

Reply
Customer care male
Mr. Naresh Kumar Navlani CallsApr 20, 2015

Mr. Naresh Kumar Navlani On Phone To Delsey Luggage Service
We have purchased traveling bag few times ago. But, there is misshaping happened, my Traveling bag gets damaged Now I need my Traveling bag repaired. Please suggest me where can I get repaired my Traveling bag in India. RegardsNaresh NavlaniContact NO. 91-94253-17952Email Id : shivshankarplywood@gmail.com.

Reply
Customer care female
Ms. Talita Caldas CallsMar 20, 2015

Ms. Talita Caldas On Phone To Delsey Luggage Service
To whom it may concernThis is the third time I try to reach Customer Care of Delsey. I bought a "HELIUM HYPERLITE SPINNERS CARRY-ON TROLLEY CASE" at Macys, in Garland, on Feb 21. However, I am terribly disappointed as this trolley from Delsey cannot keep stand up when fulled with clothes. I want to return it because I almost hurt people and damaged free shops perfumes in airports as it cannot keep the balance and falls forward. I spent Usd 116. 99 and I am going back to the US only in May. Can I change it at any Macys in New York, Manhathan? My Macy´s return label is 0523981081677I´m looking forward to hearing from you, Talita Caldas 55 11 99502 - 7879 (What is up)Skype: Talita Caldas talitacaldas@gmail.comtacaldas@yahoo.com. Au.

Reply
Customer care female
Ms. Kim Frost CallsDec 26, 2014

We have several pieces of Delsey Luggage and we are not happy with the product considering three of them have something broken on them. One piece broke and my husband fixed it. All three that are broken are something different. One pieces has the inside frame broke so the luggage do does not hold its shape and protect items inside. One piece has the zipper broken for the area that extends the suit case out. And one has the handle that goes up and down to pull the suitcase broke. These pieces have only been used 3-4 times at most What is a good enough reason to spend hundreds on each piece if they do not last?Please contact at rlfrost@comcast. Net. Or847-636-3268.

Reply
Customer care female
Ms. Wendy Yap CallsNov 26, 2014

I bought a Delsey Luggage model DY 76820 on 12-10-2013 from
Travel for all First World Plaza Genting, Malaysia. Was told that this luggage comes with two (2) years warranty from date of Purchase. Somewhere around September 2014 there was a crack on the body and I sent in for Repair on the 12-10-14. Was told that it will take about three weeks for them to get it fix and will be contacted once its fixed. I waited and waited, but no calls came so I called up on the 24-10-14 to check the status of repair (which was more than a month) and was told that they cant repair it as they do not have the parts. I was pretty mad by then. Later they called to tell me they will replace it with a new one for me, but in different color. I bought this luggage in a set, a 24" and a cabin size. I do not want it replace in another color. The whole point is this bag is under warranty and i expect Delsey to make good the warranty, either repair it or replace it in the same model and color.

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Customer care user complaints