Estee Lauder Companies Customer Service Phone Number

Phone Number of Estee Lauder Companies is 18002672888 .
The Estée Lauder Companies Inc. (ELC) is a global leader in prestige beauty, known for its diverse portfolio of luxury and prestige brands in skincare, makeup, fragrance, and hair care. Founded in 1946 by Estée Lauder, the company has grown to become a major player in the beauty industry, with products sold in approximately 150 countries and territories.

History


The company began in 1946 when Estée Lauder and her husband Joseph began producing cosmetics in New York City. They first carried only four products: Cleansing Oil, Skin Lotion, Super Rich All-purpose Creme, and Creme Pack.

Key aspects of The Estée Lauder Companies:


Global Presence:


ELC operates in over 150 countries and territories, distributing its products through various channels, including retail and digital commerce.

Brand Portfolio:


The company owns a wide range of well-known brands, including Estée Lauder, Clinique, La Mer, Bobbi Brown, Aveda, and many others.

Focus on Prestige Beauty:


ELC is dedicated to the prestige beauty market, offering high-quality products and services to consumers.

Innovation and Creativity:


The company emphasizes creativity and innovation in its product development and marketing strategies.

Family-Controlled and Long-Term Orientation:


ELC is a publicly traded, family-controlled company with a focus on sustainable growth and long-term vision.

Social Impact and Sustainability:


ELC is committed to making a positive impact on communities and has sustainability initiatives in place.

Notable Brands:


Estée Lauder:

The flagship brand, known for its luxury skincare and makeup.

Clinique:

A skincare brand known for its emphasis on allergy-tested products.

La Mer:

A luxury skincare brand, known for its Miracle Broth formula.

Bobbi Brown:

A makeup brand known for its natural-looking makeup products.

Aveda:

A brand focused on plant-based hair care and skincare.

Current Position


The Estée Lauder Companies (ELC) is a global leader in prestige beauty, facing a period of significant challenges and a multi-year turnaround plan. While the company reported net sales of $15.61 billion in fiscal year 2024, a slight decrease from the previous year, it is undergoing restructuring efforts to address softer sales and improve profitability.

Here's a more detailed look at ELC's current situation:


Financial Performance:


Fiscal Year 2024:


Net sales decreased by 2% to $15.61 billion, primarily due to softness in mainland China and a decline in Asia travel retail.

Q2 2025:


Net sales slumped by 6% to US$4 billion, and operating income swung from a gain to a loss.

Turnaround Plan:


The company is implementing a multi-year turnaround plan expected to cost between $1.2 billion and $1.6 billion.

Stock Performance:


The company's stock has fallen significantly from its all-time high.

Key Challenges:


Asia Pacific Market:


Challenges in the Asia Pacific market, including softness in mainland China and Asia travel retail, are impacting sales.

Consumer Sentiment:


Subdued consumer sentiment in China is also contributing to sales declines.

Restructuring Efforts:


The company is implementing restructuring efforts, including job cuts, to improve efficiency and profitability.
Leadership & Strategy:

New CEO:


Stéphane de La Faverie was appointed as the new President and CEO, effective January 1, 2025.

Turnaround Plan:


The new CEO is leading a multi-year turnaround plan to address the challenges and drive sustainable growth.

Overall:


The Estée Lauder Companies is currently facing a challenging period with declining sales and restructuring efforts. However, the company is actively working on a turnaround plan to address these issues and improve its financial performance and market position.


Estee Lauder Companies Address


The address of Estee Lauder Companies is 767 5th Avenue, New York, NY 10153, US.

Estee Lauder Companies Email Address


The email address of Estee Lauder Companies is support@esteelauder.in.

Estee Lauder Companies Website


The Website of Estee Lauder Companies is www.esteelauder.in.

Estee Lauder Companies contact person


The contact person of Estee Lauder Companies is Support Team.

Estee Lauder Companies Customer Support Service Phone Number


The customer support phone number of Estee Lauder Companies is 18002672888 (Click phone number to call).



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