I really resent the fact that no one will get back to me. I purchased a Judith Ripka watch two years ago, (with floating heart and crystals), and now I can not get the battery replaced. I took it to a watch shop and to Weisfields, and they say they can not get the back off. I have emailed the recommended repair (customerservice@ewatchfactory.com), and no one will even bother to acknowledge me. I love this watch, and I paid a decent price for it. I didn't buy it as a disposable item. PLEASE ADVISE.
Ms. Joann Pollard On Phone To Judith Ripka Service
Unable to remove the back for battery replacement, where do i send the watch, paid over $300.
I have a Judith Ripka watch purchased from QVC. I cannot find a jeweler that can remove the back and replace the battery.
Hi, i have bought a platinum/perl neckless at the Judith Ripka store on rodeo drive in beverly hills. My neckless broke and i would like to have it fixed. Where do i send it to ? what would you recommend for me to do in order to have this done the right way?my number is 323. 578. 5892thank you for your helpstephanie.
I need a battery in my Judith Ripka watch that i bought on qvc. (qvc was not helpful). Where can i send the watch(at my expense), to get a new battery. Its practically brand new, its white ceramic and i only wear it in the summer. It works perfectly. But needs a battery. Watch repair is unable to remove back to replace battery. PLEASE help, i love the watch and paid nearly 300. 00 for it. Elizabeth Eni .
Ms. Shirley On Phone To Judith Ripka Service
I have bought many of your pieces from QVC. One of the cuff hinges broke. I emailed customer service and called several times since I need it repaired. I left two messages on Danielle's voice machine. No response from either the website or Danielle. It's not good business policy to ignore your customers.
Ms. Despina Yphantides On Phone To Judith Ripka Service
Hello, I have a necklace that has lost it's luster on the clasp and around the stone. I spoke with a sales person at Bloomingdales and she said I need to send it to you to be dipped in the silver again. Please advise. Thank you, Despina Yphantides.
A friend has a pair of gold byzantine ear wires with single diamond in each that she bought about 20 years ago. She says she talked to you and you still have the mold, as she wants ap air of platinum ones. The look almost like Constantino ear wires. Her name is terry lera. I would like to buy a pair of the gold earwires. Can you give me a price. The ear wires are very delicate-looking with a design around the diamond. Sandy palmquist.