Kingsisle Customer Service Phone Number

Phone Number of Kingsisle is +1-512-623-5900 .
KingsIsle Entertainment incorporate is the provider of online entertainment games, based in Plano. It usually develops and publishes high quality online video games. The company was launched in the year 2005. It was also nominated for National Parenting Publications awards. Elie Akilian is the person who unveiled the company and headquartered is situated in Austin, Texas. The company has created two online video games yet, first Game is Wizard 101 and second is card-battling MMO. It also made a video game application which is Wizardblox for Iphone device.

KingsIsle Entertainment provide best quality and user interface online games for the whole family and it is a developer and publisher company. The KingsIsle Entertainment has achieved a numerous honors consisting the Parent Tested Parent Approved Media Seal and recognition. In the year 2010, the KingsIsle’s first game, Wizard101 was named the Best MMO by the Beckett Massive Online Gamer Magazine Decade by And in the year 2009, #1 Best Family Game by MMORPG.Com. The KingsIsle Entertainment was voted MMORPG's Player's Choice Awards Game in the year 2012.

The KingsIsle Entertainment is Hiring, the KingsIsle has listed one of the best places to work in Central Texas:
  • UI Artist (Mobile Devices)
  • UI/FX Artist (Mobile Devices)
  • FX Artist (Mobile Devices)
  • Senior FX Artist (Mobile Devices)

  • Marketing
  • Online Marketing Analyst

  • Engineering
  • Associate Software Engineer (MMO)
  • Software Engineer (MMO)
  • Associate Software Engineer (Mobile Games)

  • Game Design
  • Mobile Systems Game Designer

  • IT/Operations
  • Systems Administrator II
  • DevOps Automation Engineer

  • QA
  • Associate Software Engineer (QA Automation)
  • Web QA Tester
  • QA Analyst (Mobile Devices)

Important Email Contact addresses of KingsIsle Entertainment

For all questions about KingsIsle games to:

Austin, Texas
KingsIsle Entertainment,
P.O. Box 82543, Austin TX USA, 78708

Kingsisle Address

The address of Kingsisle is Post Box 82543, Austin, Texas, United States.

Kingsisle Email Address

The email address of Kingsisle is,

Kingsisle Website

The Website of Kingsisle is

Kingsisle Customer Support Service Phone Number

The customer support phone number of Kingsisle is +1-512-623-5900 (Click phone number to call).

The postal and official address, email address and phone number (helpline) of Kingsisle Service Center and Kingsisle customer service phone number is given below. The helpline of Kingsisle customer service phone number may or may not be toll free.

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Kingsisle Phone Number Customer Service

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Kingsisle Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. David Gregory CallsJan 14, 2020

Mr. David Gregory On Phone To Kingsisle Service
Wizrads101 Crown shop will mot let me buy crown's because it say's that there has been some kind of Fraudulent payment from my account and there was enough money on my credit card to make the purchase that I purchased Please contact me by phone so I can get this matter straightened out my phone number is 254-721 0524 I really enjoy the playing the game with my older brother an we've been member's for year's I'm a retired Vietnam vet an playing help's keep my mind from thinking about other thing's.

Customer care female
Ms. Melody Everett CallsMar 29, 2018

RE: lowlifelarry

I emailed three days ago about a $60 charge pending on my card for March 23rd. There is a payment of $60 to Kingsisle on the 24th on my card. My son was allowed to spend 60. He thought he had messed up on the three digit code on the back so tried again. Please refund the $60 that he accidentally charged to my card. Ignoring and cheating people is not a good way to do business.

Customer care female
Ms. Susan Marie Castle CallsJun 29, 2018

I have no way of getting help from Kingsisle. Everything is by email and I can not receive emails from the account that is on file. I have lost my password book. My grandsons Wizard 101 account information is in it. I can not order crowns due to I do not remember the master password, I can not log onto my email account to recover your temporary password because I got a new cell phone number last year, I did not update my email phone number prior to turning in the old phone because I did not know I needed to. My password to my email is in the password book that I have lost. Please help me so I can update my information in my grandsonsa account, so I can order him crowns and purchase another year of his Wizard 101.

Customer care female
Ms. Daina Stiles CallsFeb 27, 2018

Ms. Daina Stiles On Phone To Kingsisle Service
I have been trying to stop the automatic payments on my bank card. I have gone into the game and tried to stop them, I have tried deleting my credit card information, I have tried sending an email. I want the payments stopped. Any help I can get from you would be greatly appreciated. My phone number is 405-240-2953. Thank You.

Customer care male
Mr. Mason CallsMay 25, 2018

Mr. Mason On Phone To Kingsisle Service
We purchased shinobi package at $21. 75 and it isnt showing in my game.

Customer care male
Mr. Chuck Seitz CallsSep 04, 2017

Mr. Chuck Seitz On Phone To Kingsisle Service
Hello there, I am a Retired DAV service connected vietnam veteran and I love playing this game. My computor upgraded and a VIRUS TROJON HORSE got in to my site or was it your Site?Any way it Blocks me every time I try getting back into your game. I think you need your people there to get rid of that VIRUS. Then Please let me know when it is done and e-mail me back so I can join again.

Customer care female
Ms. Betty Brown CallsOct 25, 2018

Ms. Betty Brown On Phone To Kingsisle Service
My niece signed up for your games without our permission. I would like all game connected to our e-mail jocgma@verizon. Net to be canceled. Call me if you need something from us. Thx for your help 951-485-6829.

Customer care female
Ms. Lynn Czyzewski CallsDec 15, 2017

Ms. Lynn Czyzewski On Phone To Kingsisle Service
I've been trying to cancel my kids accounts because they haven't played in almost a year and having a lot of trouble doing it before the next billing date. They are Jessica czyzewski which is Jessica10364 and Victoria czyzewski which is lynn5535. I would like them both cancelled and a response from someone thank you.

Customer care male
Mr. Sherry Talbert CallsNov 06, 2017

Mr. Sherry Talbert On Phone To Kingsisle Service
I have contact you several times and i still have no answer or my problem solved. I wrote a letter and nothing still. I am lostlady4422 and my wizard conner dragonrider is stuck in the armor quest in the bastion. It is lit up, but there is no x to enter he game. My email account is Can you please help get this solved?.

Customer care male
Mr. Jacob Fitz CallsSep 06, 2016

Mr. Jacob Fitz On Phone To Kingsisle Service
I tried to contact the email which is right under the website, and I never got a response back, i would like to buy more stuff from wizard101, call me at one 814 674 7746 thanks you.

Customer care male
Mr. Grayson CallsAug 11, 2016

Mr. Grayson On Phone To Kingsisle Service
My account got band on wizard101 I really want it back so please give it back to me.

Customer care male
Mr. Brian CallsJun 29, 2016

Mr. Brian On Phone To Kingsisle Service

Please refund the $179. 85 you charged me on June 16, thank you. My family and I haven't played your game in over a year. I cancelled my subscription and sent an email back then. Thank you,
Brian .

Customer care male
Mr. Robert Bob Raby CallsJun 29, 2016

Mr. Robert Bob Raby On Phone To Kingsisle Service
I am Robert Bob Raby I did not order for $63. 70 on June 18 2016 Wizzard101 My credit card was charged 63. 70 REFERENCE 2469216HS00G7A7N2 per the bank. I many year ago did play your game. Last week an email came in to look at from you folks. I did not subscribe at all. My email is raby. I have contacted the bank for my money back since I did not order this game. If i need to proceed further after not hearing back from you this would be so sad.

Customer care male
Mr. Barbara Price CallsJun 23, 2016

Mr. Barbara Price On Phone To Kingsisle Service
On July 17, I authorized a charge of 9. 95 for one month of Wizard 101 for my grandson while he is here on vacation. The charge was on my Discover Card. However, an extra charge of $80 was put on the card which I absolutely did not authorize. Please remove this charge. I have contacted Discover also.

Customer care male
Mr. Jimmy Howells CallsJun 15, 2016

Mr. Jimmy Howells On Phone To Kingsisle Service
Hello i would like to file a complaint about something i am very upset over the matter. It tells you you have 3000 letters to do, but when i wrote it all out it says only 1000 letters allowed soyou might want to sort this out. I have took a picture of what i wanted to email you about, but it would not let me write it so here is a picture of it exsplaining what i want to say. I am sure that ou will be able to sort this out i am trying to send the picture it will not allow me to do so i would like a email so i can attach it to the email thank you very much.

Customer care male
Mr. Joshua Woolard CallsJun 12, 2016

Mr. Joshua Woolard On Phone To Kingsisle Service
I purchased a couple wizard 101 prepaid cards and did not recive the pets, only the crowns. I am owed two pets, and i should get uprgaded for my troubles, this is so lame i am active duty army and i selected that when i put in my info for my card, but it screwed me, hell i thpught you may support us troops and give me AT LEAST WHAT I PAID FOR i am owed two pets from my prepaid cards my account is EVOLW00L. The W00L oo are zeros. Only is wool. Fix this fast or i will reprot this to every possible negeative site and review out there
-Mr. Woolard US ARMY.

Customer care male
Mr. Drew CallsMay 26, 2016

Mr. Drew On Phone To Kingsisle Service
You guys just suspended my account from a false accusation and this is the second time in a week you have done it. I am tired of this I pay my hard earned money to play this game and you suspending my account is taking my money. I want a full refund for what I have spent this month or I want you to un-suspend me and give me a gift for all this trouble today is my day off and now I cannot play the game that you MAKE ME PAY FOR.

Customer care male
Mr. Nate Sechrist CallsMay 24, 2016

Mr. Nate Sechrist On Phone To Kingsisle Service
Hello, you have been charging my debit card since January, I have tried to cancel every month since then and have had no success in cancelling. I need you to cancel whatever subscription this is. I am also contacting my bank and the Better Business Bureau and filing a complaint about the in ability to contact anyone about fraudulent charges. Please contact me at 575-613-3054.

Customer care male
Mr. Brian Says Jun 29, 2016

Have you been able to resolve this? i'm trying to cancel too but can not get ahold of anyone. Thank you.

Customer care male
Mr. Ray Adamson CallsMay 19, 2016

Mr. Ray Adamson On Phone To Kingsisle Service
My user name is rca0612 my account info was stolen from me last night in a scam about being a hall monitor. I gave somebody my info they said they needed more monitors for the game. I gave them my user name password and master password. I know i should not have done this. Now i cannot sign in. They probably stole my account crowns. I am most worried about my credit card info. My name is Ray Adamson and my cell number is 615-519-7119. Would somebody call me as soon as possible. Thank you.

Customer care male
Mr. Elijah CallsApr 25, 2016

Mr. Elijah On Phone To Kingsisle Service
I was spam false reported by victoria strongheart for no reason right as i ported to the shopping district. This is the second time, but this is the first time i file a complaint. Please unmute me because this has happened too many times and she said she was going to "roast" me when she gets unmuted and that i can not defend myself this time. It is completely unfair and i can not stand her.

Customer care male
Mr. Marv CallsApr 06, 2016

Mr. Marv On Phone To Kingsisle Service
Through your billing email address, I have asked twice for your company to stop automatic bank withdrawals from my account as I am no longer interested in your Wizard 101 products. These requests have been ignored. Please contact me immediately through my email address.

Customer care female
Ms. Barb Byerley CallsMar 24, 2016

Ms. Barb Byerley On Phone To Kingsisle Service
Someone is in my profile in wizard 101 his name is jack frost fountain level 43 he has a hair style color green and has the puppet masters outfit he might have the rest of the suit on him my mount is the celestia blue wolf if he dose not have that there will be the arcus clod pet or the solar sabertooth mount pleas if you find him. Pleas get my profile back i do not want to lose him.

Customer care male
Mr. Benjamin Farling CallsMar 06, 2016

Mr. Benjamin Farling On Phone To Kingsisle Service
Some one took my wizard101 account and changed the user and password. Myt user name was benjaminfarling and my password was benji.

Customer care female
Ms. Jocelyn Joseph CallsFeb 17, 2016

Ms. Jocelyn Joseph On Phone To Kingsisle Service
I need someone to contact me immediately because i ordered one game for my kids they kept taking money on my account i need to cancel the game i called and called no one to answer the phone i do not what business is that my number is 617-756-4774 and my email address is

Customer care male
Mr. Legitxxboss CallsNov 01, 2015

Mr. Legitxxboss On Phone To Kingsisle Service
I have been waiting almost four days for a reply back from Kingisle. If Kingisle has a support contact number please let me know. User: Legitxxboss .

Customer care male
Mr. Brenda Miller CallsAug 26, 2015

Mr. Brenda Miller On Phone To Kingsisle Service
I need to speak with someone my Grandsons account I would like to talk because I am not very good with a computer please tell me how I can contact your company in billing.

Customer care female
Ms. Trish CallsAug 15, 2015

Kingsisle Has Taken Three Withdrawals Of 9. 95 Through My active Pay-pal Account This Month and says i Authorized Future payments in May. I never Authorized Future Payments to Kingsisle or gave ANY Permission To do So PLEASE HELP ME. Contact Me @

Customer care male
Mr. Jackire Stone (shadowmaster51 ) CallsMay 16, 2015

Mr. Jackire Stone (shadowmaster51 ) On Phone To Kingsisle Service
I am special needs, I was living with this lady her name is Kathleen martin she took and added my account to hers with out asking me and is now taking all my crowns and threatening me to erase my account, please can you help me with this ? she sent me a plane ticket with out my sister knowing it and when my sister found out she got me back home here. Please help me with this for I love this game my game name is shadowmaster51.

Customer care male
Mr. Forrest Meeks CallsMay 07, 2015

Mr. Forrest Meeks On Phone To Kingsisle Service
My account was flagged for suspicious card payment. I do not know why if i spend my money on bettering my play that i should be inconvenienced.

Customer care female
Ms. Samantha CallsJul 04, 2014

Ms. Samantha On Phone To Kingsisle Service
I can not download the game on my computer. I keep getting a message that tells me to download and install. I am trying to re install the game.

Customer care male
Mr. chuck Says Sep 04, 2017

Hi i am a dav veteran and i love this game. But there is a virus trojon hourse stopping me from getting back on again. It needs to be fixed badly,let me know when it is fixed by e-mail. I keep getting a message to download and install also. It sounds like this person has the same virus.

Customer care user complaints