Hi Locauto,
Good day. We rented a 7-seater VW registration plate FM 025LE from MXP on the 29 March 2018 and returned at GOA on the 03 April 2018 morning, checked and accepted by the staff in GOA as in good condition. On the same day (03 April 2018) my credit card has been charged by Locauto amounting EURO 642. 77. Surprisingly yesterday 25 May 2018, 1451 (Malaysia time) i received a message stated a charge by Locauto RENT NOLEGGI to my credit card amounting EURO 48. 80. PLEASE EXPLAIN THE REASON OF THIS AMOUNT CHARGED.
Ms. Mildred Garcia On Phone To Locauto Service
Good day. I am trying to contact customer service as upon the return of a vehicle in Napoli a very rude representative of the company informed us there was a scratch on the driver side mirror. We never fully inspected the car, as it was the second car they gave us in Catania. The first car was standard and we couldn't drive it. They gave us the second car and said it was new and we did not inspect. I really want to get this resolve. Thank you.
Mr. Gerald Cole On Phone To Locauto Service
I have a reservation on 6/11 at Fiumucino 571962273. I will require GPS navigation in the car and am inquiring about the cost per day. My cell is 516-381-6012 in the US. TYKH.