Salton Customer Service Number Delineated Here With Complaints and Reviews
Ms. Jo-anne On Phone To Salton Service
I had sent a message some time ago, about the melting of the racks for the dehydrator. To date I have heard nothing. I can post these pics online, but I prefer to deal with this here. Do you have racks that are better for this use?
I require all five racks for the dehydrator. Pic is attached. Heat resistant would work great, do you supply these? Will wait until Wednesday to hear from you, then I will post my complaint online. Appreciate your time, and attention to this matter. Jo-anne .
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Mr. Hugo Carmona On Phone To Salton Service
HI. THIS IS NOT A COMPLAINT, IN WOULD LIKE TO KNOW HOW TO GET A PART FOR MY KETTLE MODEL GK 1461. IT IS THE LID IS NO WORKING PROPERLY, MAYBE THE SPRING INSIDE IS NO WORKING. THANK YOU FOR YOUR ASSISTANCE.
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I own a Salton dehydrator which I can no longer use. All the trays have split apart and the lid is no longer functional because of all the cracks. I would like to know if there are any replacement parts that I can purchase. I do not have long distance service and am having problem finding a toll free number to call.
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I have a Salton three for All Coffee Maker without an instruction manual. Do you have one I can download?.
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I have had four Salton cordless kettles and all of them keep boiling after they cut out. So their must be a problem with them. I have taken two back to the store and had them replaced But I still have two that I am stuck with. What can you do for me.
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Mr. Mark Snodgrass On Phone To Salton Service
Hello. I bought refill pack )three roll value pack)for my foodsaver fm 2000. I was disappointed in having to seal two sides and the material is so thin, it sticks to the machine. I found this product totally useless for my needs. Thank you for your concern. I will await your reply.
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Hello, I have a Salton VitaPro food dehydrator and the trays are completely falling apart. I am happy with the appliance's dehydrating performance, but very dissatisfied with the quality of the trays. Please advise as to how you can rectify this problem. Regards,
Sheryl.
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Dear Sir/Madam:
I bought a Salton 3IN1 Grill on 07/06. 16. Unfortunately, one of its inner plastic segment is broken while it is bought since two months. I want to return it back to fix or replace it as it has none year warranty. I also attached some photos of the failure segments. Please let me know what I should do. Regards,
Hesamaldin Fatemi
tel:5145501161.
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Mr. Robert Trush On Phone To Salton Service
I bought a vita pro dehydrator about a year ago. I never had the opportunity to use it until recently. After about 36 hours of use the trays started showing cracks, I proceeded to use extreme care when handling the trays, however the trays deteriorated and now two have completely broken and the remaining three all have cracks in them. I have searched for the Canadian tire receipt without success. It is definitely a manufacturing defect and you did not do enough product testing before releasing the product. The tray material used to mould the trays was definitely NOT suitable for the application, as is demonstrated by complaints about this issue online. I believe that it is your responsibility to voluntarily recall and replace all the defective trays with ones that won't fall apart after just a few uses. Other than this one issue with the trays, the machine works very well and it is my hope that you will resolve my problem.
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Mr. Almira Singh On Phone To Salton Service
Hi there, I have your glass kettle. I've had for almost a year and a couple of weeks ago it cracked. I haven't used it in a few months, due to it being summer and too hot. So it cracked just sitting on my counter for no reason. I'm wondering if it was because of the heat in the house? Would there be a warranty of some kind? Any help would be appreciated.
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I purchased a Salton cordless kettle last November and it has stopped boiling water. Recently I sent two e-mails to the c/s service dept., with no response. Maybe I sent them to the wrong URL address. The Model JK1282 is still under warranty and I would like to get the kettle repared or replaced. I hope that this time I will get a response.
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I Purchased a Salton VitaPro model DH1460 in Sept 2014. I use it at least once a month and am very pleased with it. My problem is that all the dehydrator trays are breaking and falling apart. How can I get replacement ones?
I cannot find a toll free phone number to call in person. My phone 7-705-534-7005
Thank You,
Donna.
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Hello, I have purchased a kettle from Personal Edge, Toronto Bloor and Bay street location on August 01/2015. Unfortunately the store closed down in February. It is a Salton kettle code JK1277. It stopped working. I contacted another store of Personal edge and they said it is discontinued they cannot do anything. I would like that kettle to be replaced under warranty. My phone number is (647)773-0338. Please let me know my options. Thank You.
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It's impossible to contact customer service over the phoneMy complaint and question is:I received a Salton coffee and spice grinder as a gift. After two uses, the appliance does not work. What can I do?I do not have the proof of purchase.
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Ms. Dina On Phone To Salton Service
I bought kettle and tea steeper on line at Walmart last May. Now, It didn't work and could be smell burning. So, I would like return it. When you receive the e-mail and let me know, tell me how to do the following. Thanks, have nice day.
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Mr. Mitchell David On Phone To Salton Service
is the rechargeable battery in your cordless frother lithium? i need to know as lithium batteries cannot be sent to most asian countries. thanks.
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Mr. Jason On Phone To Salton Service
I have received a very deep cut on one of my fingers from cleaning an appliance that you manufacture. Can someone call me please to discuss this? 226-271-6906.
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Ms. Sharon Corona On Phone To Salton Service
I live in Mississauga, Ontario. Can you please tell me if you will be shipping more of your Stainless Steel Panini Grills to Walmart. My postal code is L5K 2H7 Thank you.
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We love the way our new Salton Induction Cook top works. But we are made nervous by unexplained codes having to do with turning the unit on or off:1) Turning On; We follow the directions in the manual, but get an L. What does it mean? If we push the On/off button again, we get four dashes - - - -, but then the L appears again. 2) Turning off: We follow the directions and get an H. What does it mean? is the unit really Off? We look forward to your explanation, Otherwise, our nervousness is leading in the direction of returning the unit. Many thanks. Maureen Ross .
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I have purchased a Salton Vita Pro food dehydrator and after two uses the trays have become brittle and are literally falling apart (DH1246H and DH1246F). I understand there is a two year warranty on parts so I am in need of five trays. The product itself is very efficient and I am pleased with the results other than the obvious. Please advise.
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I have purchased Salton cordless electric jug kettle two months back and yesterday it stopped working. Very much dissatisfied with the product. I would like to know if there IS ANY SERVICE center in Toronto. Thanks.
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I recently purchased a Salton cordless frother model FR1416 from The Bay. I have used it a few times, but now the milk tastes burned and there is a thick deposit in the bottom of the frother. I clean it regularly, but it is getting worse. What do I do?.
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I bought the Salton Cordless Frother Model FR1416 on 17April2015, I have used this Frother for three times only and the fothering does not work. I find out that the stand which support the whisk is not fixed and come out from the frother. As I cannot find the original purchase receipt so is not able to return. Please advise how can I fix the problem. For your information, the frothing is good, but the parts inside need to be improved as I found the same problem in the Salton products review. Your attention is very much appreciated.
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Mr. Don Bernachi On Phone To Salton Service
Wine Cooler WC 20347 years old, in very good condition, except it no longer cools. I have removed the backing and thoroughly cleaned the Fan and area, which is working fine. Wondering if there is a breaker that needs resetting.
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Ms. Shirley Pinkerton On Phone To Salton Service
I purchased you induction appliance yesterday and there was a Yellow sheet in the box that stated there was a free pot included. There wasn't one. So how do I get the free pot?
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Some of the poorest customer service I've experienced in many years. I bought a Toastess coffeemaker from Amazon earlier this year. Within weeks the spout of the carafe cracked and it continued to deteriorate until it was obvious after just a couple of months it needed replacement. Sadly, no one could get me a replacement. It took months of on-and-off research to find out that the carafe had to be ordered from Salton in Canada. No on-line resources, they asked me to mail them a check. Took them several days to respond to my e-mail and a week to respond to my VM Shipping was expensive. Instead I finally found Farnsworth House, in the US, with a better price and cheaper shipping. I bought, notified Salton that I'd gotten a better price. Farnsworth then called me back to say Salton had refused to supply them Two months later Salton agreed to process a CC purchase. It took them eight days to ship. The response on the delay from Ryan in service was snippy and rude. Awful.
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