Ms. Joy Kingsbury On Phone To Wren Service
Ticket Number: 01008290
I’ve received an email saying that this ticket has now been resolved? How is that. You are contractually obliged to exchange the faulty doors we have. I’ve been told before that the glue you used on our doors was faulty. I’ve sent every picture you’re over requested. Please advise. My mobile number is 07974 119008.
To whom it may concern,
All our kitchen doors drawers and end panels are delaminating. I have been in to the Hull branch and spoken with the manager who suggested in the first instance I contact yourselves. We purchased our kitchen from joinery depot in Hull which is no longer there now. Joinery depot belonged to Wren. The manager of joinery depot Daniel Hope now works at Wren Hull. He said he could remember visiting our house and there was a few issues with the initial delivery. Daniel said to contact yourselves providing the proof of receipt. Please find photos attached. I would appreciate an update on this situation ASAP. Regards
Kate Wilson .
Ms. Irene Percifull On Phone To Wren Service
I bought a kitchen just over a year ago from you have had to have the fitters back out a few times with various problems. Still not changed. I have two units where the doors have fallen off and the washing machine (fitted by yourselves) has been leaking and now the bottom of the fridge unit has all rotted and blistered. As you can imagine I’m not happy. I would like to have this put correct once and for all. I’m am owe about £3500 on this kitchen and would like this sorted or I will be taking the matter further. I have sent numerous emails and had no reply. The customer number is CAD PlAn 45896280
Mobile number 07472263296.
Mr. JefferyFes On Phone To Wren Service
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