Mr. B Arunraj On Phone To Aquaguard Chennai Service
I am using aquaguard water purifier from last ten years's and machine is in AMC for last ten years
i have lunch compliant number (1) 88769832 dt. 19. 08. 2016
compliant number (2) 88846128 dt. 24. 08. 2016
compliant number (3) 88916741 dt. 27. 08. 2016
compliant number (4) 88990804
compliant number (5) 89040336 dt. 03. 09. 2016
till date problem is not cleared. In perambur your services provider are not performing well.
Mr. M N Subramanian On Phone To Aquaguard Chennai Service
I gave for repair of my Aqua guard machine. It has been taken to service center Even after ten days they have not contacted me or returned the machine. I was their telephone number, but could not find out the same now. They said the factory is in Madipakkam area only. I do not know the name of the company also. But while telephoning earlier one lady had attended and spoken in Tamil Even the two person spoke in Tamil. I am at Chennai 61 Nanganallur. Can you kindly find out the service center from your records and inform me as well as them to do needful
Regards M N Subramanian .
Mr. Sundar On Phone To Aquaguard Chennai Service
Hi there is overflow of purifier without pluging in the purifier. We called service Guy Mr. Senthil to fix it up, he said if we change the valve it would work. Once he changed it worked, but after that it again it is overflowing without plug in of the purifier. Please help us to drink hassle free water.
Mr. D.t. Selvaraj On Phone To Aquaguard Chennai Service
My complaint No. 95335907 dated 5. 5. 16 for cover for my new Verve UV has not supplied till date. In spite of repeated mails to customer service and phone call no action is taken. please Do the needful immediately WITHOUT FURTHER REMINDERS.
Mr. K.arunkumar Dhanadurai On Phone To Aquaguard Chennai Service
I am Arunkumar from Indra Nagar Adyar. I have purchased MAGNA RO UV HD model 14 months back. After fitting four months started problem my machine. I complained customer care. They sent for service. This services continue till one one year. Totally eight times sent services, till date can not rectified. BUt now warrenty period completed. Now your person asking 5000/- for service change of filter. BUt my machine started problem four months after purchased. When Minimum one year filter guarantee how will bare of my cost. Please do the step and change new without any cost. Otherwise I through it this machine, I will purchase any other brand. Again I want to say your service is very very poor. I am waiting for your reply.
Mr. Dr.g.s. Chamundeeswari On Phone To Aquaguard Chennai Service
Sir,
We are not happy with your sales executive Mr. elumalai in Chennai. His number 7200445959. He delivered late without update the date of delivery every Day we have to call him. And we Hv exchange offer that he told me that he will take our older water purified, one month it's going to pass it is not taken we are unhappy with your service. Mr elumalai on phone telling that with challenging us to complain anywhere. No one will take action. Very sad to tell this. WE ARE UNHAPPY WITH YOUR SERVICE. Dr. G. S. Chamundeeswari.
Mr. Sathishkumar On Phone To Aquaguard Chennai Service
Last week i have purchased an Aqua guard water purifier reviva 50 model. Now it is not working. Totally disappointed with the product.
Mr. Rsridharan On Phone To Aquaguard Chennai Service
Aqaguard not functioning in spite of service done yesterday 18/07/16.
Mr. S.saravanan On Phone To Aquaguard Chennai Service
Dear Team,
We have an Aquagaurd - Rivera Industrial model with Normal and Cold option water purifier, i already booked a service docket to repair the same, but till now no response on this. Request you to send your service team to Check the same. Regards,
S. Saravanan.
Mr. Prashanthkumar.c On Phone To Aquaguard Chennai Service
Good afternoon Mam/Sir
Am CHANDRASEKARAN we are using Aqua guard water purifier. For the past one and half week our water is not good to drink (it's taste like house bore well water) kindly service our purifier to drink the purified water. Thanking you.
Mr. Raju On Phone To Aquaguard Chennai Service
Hi My name is Raju . Recently your executive came and serviced aqua guard water purifier , , but water taste was not good. Now water is coming with different taste, we have small kids we are feeding same water, can you please send to us your executive once again and service it properly. My contact number is - 8122709678. Thanks for your support.
Mr. Raju On Phone To Aquaguard Chennai Service
My name is Raju , I was purchased Aquagard RO system last June, but due to well water we did not use this system, now we are getting good water to user this system. Can you please send technician immediately. My mobile number - 8122709678.
Mr. Ranjan On Phone To Aquaguard Chennai Service
I have logged a request for reinstallation, also got the req number Till now no one showed up. My mobile number9176650043, Please update me on this.
Mr. Mohanbabu On Phone To Aquaguard Chennai Service
Hi, I am from Avadi, we have RO UV treated water plant system for my home, AMC taken past seven months no one came to check. We do not know what is the problem. Regards, Mohanbabu . N. L9884707874.
Mr. Syed On Phone To Aquaguard Chennai Service
I Have raised a request for the installation of my Aquagaurd one month back and the request No. Is 95230625. Still No one has come to fix the same. Very Sad to see that company like aquagaurd is not bothered of their customers and just want their sales to go high for the profit of the organization without proper services. Please send your technician to fix the aquagaurd on Top priority and do the needful.
Mr. Kumar K On Phone To Aquaguard Chennai Service
MY NAME IS KUMAR, PHONE NO : 9791005120My water filler is not working. Already i informed your person mr. Rajesh (9176428203)But still no action. Please come and visit and rectified my issue. With regardsKumar K .
Mr. Sreekandan On Phone To Aquaguard Chennai Service
Hi, My name is Sreekandan . Am from Chennai, Tiruvottiyur, Rajakadai. Am using Aquaguard revive plus in my home from past two years. Last week i shifted my home. I want to shift my Aquaguard reviva to be reinstalled in my new home. For that past one week am calling the customer care service department to send technicians to move it. The executives are telling that we will send within 24 hrs every time when am calling. Really i got fed up with your after sales service. Really in these two years this is the first time i thought why i purchased Aquaguard. Really you pupil disappointed me. This is my complaint number. This is for your reference-84150765. Take action immediately. Registered Name : T. A. HaridasanRegistered Mobile number: 9884979883Regards, Sreekandan .
Mr. Sanjay Khatri On Phone To Aquaguard Chennai Service
We have shifted from Bangalore to Chennai. We need to do annual maintenance service of Aquarguard. Kindly do the needful.
Mr. Ravi C On Phone To Aquaguard Chennai Service
I called for service on 5_9_2015. Till today you have not solved. Those comes for service are fraud. They fit old filter to me from some others. And mine to some others. Return my AMC money. They always used to cheat in everything. Who will correct them. My ID 1010734573.
Ms. Anu On Phone To Aquaguard Chennai Service
Complaint filed twice on Aug 14 and 25, 2015 for service. No response from your team. Also no free service was provided in the last one year despite repeated Phonecalls. Currently my ro plus uv purifier not working.
Ms. R.m.subramanian/maithili On Phone To Aquaguard Chennai Service
Today my water filter was serviced by your technician Mr. Narayanan. After servicing and fitting it back I have asked him whether it will leak (I had similar problem earlier))He replied it will not leak. And went away. When I swathed the machine I found it is leaking. Don't you have procedure for service what are all the various steps to be taken before handing the machine back to the customer You collect Rs. 7880 for two years AMC in advance (3 services per year) the quality of service is not up to the standard expected. In fact I have to spendat least 30 minutes to clean the area after your service personnel goes. Subramanian.
Mr. S Karunakaran On Phone To Aquaguard Chennai Service
We have bought Aquaguard in 2014 March from rathna stores in Vadapalani (Arcot Road). For the last one week the taste of the water is becoming bad. Wanted service person to attend.
Mr. Vijayakumar - 91676 99772 On Phone To Aquaguard Chennai Service
Aquaguard water purfier purchased two yearback. After the warranty period is over, they told us to getinto AMC contract for one year. I also enrolled it and paid. Every quarter i am facing problem with the filter and not working properly. I do not know understand what service engineers are trained and playing with our equipments. My registered mobile number : 8056212056Kindly get back to us to have a clear discussion and understanding, otherwise i need to approach your top management level for this case.
Mr. Mohammed Ashraf On Phone To Aquaguard Chennai Service
I am Mohammed Ashraf from 24/28 ferose sahib street, royapettah, Chennai14. My aqua guard water purifier is not functioning properly. I bought this eight months ago, up to five months only it was working and after that i complained and serviced so many times, but again and again that same problem remains. I am most unsatisfied with your poor customer service and i am not satisfied with your product also. The problem is the water from aqua is so bad in taste and the cc level always shows very high value only. Repeated complaint and repeated service, but still the issue has not been solved. Outer filter is there and i changed the membrane also, but the problem remains, even my home tap water is in good taste to drink than this aqua water. Now i feel buying your product is total waste of cost. I need replacement of your product. So Do replacement as soon as possible.
Mr. Joseph On Phone To Aquaguard Chennai Service
My water purifier is not functioning for past 20 days. Repeated complaint to the service centre has not solved the issueI paid 4500/- towards the servicetwice the service personnel attended yet its not functioning.
Mr. Shiva Kumar On Phone To Aquaguard Chennai Service
I am Shiva Kumar from (1b and 1c, 2nd floor a block s2, salary homes, dharmaboopathy nagar 3rd street, vadakkupattu (po) kovilampakkam, chennai-100. I was booked your product on 07. 01. 2015 sales person said if u booked mean within a couple of days product will delevery but. I got 23. 01. 2015 only. After that installation boy has came next day and installed. But after installation water leakage from unit. Technician boy was noticed that and he promised me will come tomorrow but. Till now ? And immediately convey to your field technicians but right now there is no response so please further i wont like to use your product please get back my money. I never seen before alike this worst service. So please get back my money immediately.
Mr. Dr. Mahilan On Phone To Aquaguard Chennai Service
Purifier is not working. Very poor designing. It gets blocked every month. Can't it be designed according to the condition of water in the place. Regret buying this purifier. Please correct it immediately.
Mr. K M Thomas On Phone To Aquaguard Chennai Service
I am most unhappy about your poor and negligent customer service. When you accept service charges for a year in advance and if you do not give even basic customer service you invent the word for it yourself. To replace a tap you took nearly three months. The motor or the power source stops quite often and needs a jerk to start. I blame your management only because they are too inefficient to enforce discipline in the subordinate force. For the last two weeks, water in your widely advertised Aqua Guard purifier does not show its face. I complained; I sent E-mails - you are mute and deaf. I have paid to you for the service of machine for April to March and I am buying water in cans for my use from the market.
Mr. Sridhar Narayanan On Phone To Aquaguard Chennai Service
I bought the high end model aqua guard water purifier for rupees 20,000/- two years back, till day before yesterday, it was working well. Yesterday it started leaking from the bottom of the body. We could not use the water from the purifier. So kindly take this as an emergency call and attend this service as early as possible to rectify the problem.
Thanking you in advance,
Sridhar narayanan
9710394399.