Calcutta Telephones Kolkata Customer Care Phone Number

Phone Number of Calcutta Telephones Kolkata is 33-22434370 .
Calcutta Telephones is a modern Metro network of BSNL. The company is main Mobile service provider in Kolkata with over 1.3 million customers. That offers services such as telephone connections, ISDN, and leased circuit. It is spread in an area of 1900 square kilometer and its service range includes areas like Kolkata and adjoining areas from five districts of West Bengal viz. Howrah, Hooghly, Nadia, North 24 Parganas and South 24 Parganas.

Other Contact Details of the Calcutta Telephones


For Information about Landline Service
Tel: 1800 345 1500 (From other users)
Tel : 1500 (From other operators)

For Information about Broadband Service
Tel : 033-22434370(From BSNL)
Tel : 1800 345 1504 (From other operators)

For GSM Mobile Service
Tel : 1800 180 1503

For CDMA Mobile Service
Tel : 1800 180 1502

For Intelligent Network Service
Tel : 1800 345 1800

For WEB Hosting and Leased Line
Tel : 33-22108090

Billing and Payment Schemes


The customers can pay their phone bills through different ways
  • The customer can pay their bill by online process by using Credit Card, Debit Card and through Internet Banking.
  • The customers can pay their bills though BSNL Application.
  • The bill can also be paid through Electronic Clearance Scheme.
  • The bill can paid at selected Post Offices.
  • Easy Bill Outlet is another way though which bill can be paid.


Services Offered by the Calcutta Telephones


The Calcutta Telephones provides wide collection of services to the customers in order to make life easy and simple. The Services include Landline Service, Broadband service, Gsm Mobile Service, CDMA Mobile Service, Intelligent Network Service, IP-vPN and MPLS(VPN)Service and Enterprise Customer Equiry.

Social Media Networking Links of the Calcutta Telephones


Facebook Site of the Calcutta Telephones
https://www.facebook.com/calcuttatelephones/info

Twitter Site of the Calcutta Telephones
https://twitter.com/ctdbsnl


Calcutta Telephones Kolkata Address


The address of Calcutta Telephones Kolkata is 5th floor, TBZ Telephone Kendra, P-10, New C I T Road, Kolkata, India.

Calcutta Telephones Kolkata Website


The Website of Calcutta Telephones Kolkata is www.calcuttatelephones.com.

Calcutta Telephones Kolkata Customer Support Service Phone Number


The customer support phone number of Calcutta Telephones Kolkata is 33-22434370 (Click phone number to call).




The postal and official address, email address and phone number (helpline) of Calcutta Telephones Kolkata Service Center and Calcutta Telephones Kolkata customer care number is given below. The helpline of Calcutta Telephones Kolkata customer care number may or may not be toll free.

Click Here To View Calcutta Telephones Kolkata Customer Care Numbers


Calcutta Telephones Kolkata Phone Number Customer Service

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Calcutta Telephones Kolkata Source of Knowledge


www.calcuttatelephones.com/ll/ll_bsnllandline_billingschemes.shtml
www.calcuttatelephones.com/customer-care.shtml
www.calcuttatelephones.com

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Calcutta Telephones Kolkata Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Swapan Kumar Bhattacharya CallsOct 31, 2018

Mr. Swapan Kumar Bhattacharya On Phone To Calcutta Telephones Kolkata Service
Ref:Land line 033-24170246 Swapan Kumar Bhattacharya Mob:9051078525 email swapankbh@rediffmail.com
Received SMS from BV-BSNLCF ". Amazon Prime for one year is included with your BSNL Broadband at No extra cost. "
Going to the site given and filling necessary information as instructed when came to "Activate Now", then by clicking there nothing is happening on new tab. What to do now ? Please advice. How can I avail the facility given by BSNL ?
Wrote to Customer care thru' "ebenquiry@BSNL. Co. In" on 27. 10. 18, but received no reply even within five days. Expecting quick and effective reply now.

Reply
Customer care male
Mr. Shyamal Kumar Mudi CallsSep 08, 2016

Mr. Shyamal Kumar Mudi On Phone To Calcutta Telephones Kolkata Service
DEAR SIR,

MY MOBILE NO IS 9433035827 I AM NOT GETTING TOWER FOR LAST 20-25 DAYS. THE PROBLEM IS TYPICAL. NO TOWER / CONNECTION IS AVALABLE SOON AFTER I ENTER MY RESIDENCE AT -92-C, CANAL STREET, KOLKATA-700048 )SHREE BHUMI -LAKETOWN)

PLEASE LOOK INTO THE MATTER ON PRIORITY. REGARDS
Shyamal Kumar Mudi .

Reply
Customer care male
Mr. Subrata Chakraborty CallsSep 03, 2016

Mr. Subrata Chakraborty On Phone To Calcutta Telephones Kolkata Service
Dear Sir I have been transferred to New Delhi and will be in New Delhi for few years. Please keep my Landline in Safe Custody and I shall pay the usual charges. My Landline No is Calcutta 033-23242441 Regards Subrata.

Reply
Customer care male
Mr. Kanai Chatterjee CallsJul 11, 2016

Mr. Kanai Chatterjee On Phone To Calcutta Telephones Kolkata Service
MY LAND LINE NO : 033-24255746. SINCE LAST ONE MONTH I AM FACING A PROBLEM REGARDING VOICE QUALITY DURING CALL. WHEN CALL IS COMING OR THERE IS A OUT GOING CALL NOTHING IS AUDIBLE EXCEPT "HSSSHSSSSHSSSHHHHS". I HAD REPEATEDLY MADE COMPLAIN FOR " NOT CLEAR VOICE DURING INCOMING AND OUT GOING CALLS". DOCKED NO FOR LAST COMPLAIN :13736697206. LOOK INTO THE MATTER AND DO THE NEED FULL AS EARLY AS POSSIBLE. LAND LINE ADDRESS : Kanai Chatterjee (3rd FLOOR) 77, PHOOL BAGAN ROAD, BAGHAJATIN ROAD, KOLKATA -700086.

Reply
Customer care male
Mr. R.k.jain CallsJul 04, 2016

Mr. R.k.jain On Phone To Calcutta Telephones Kolkata Service
Our Telephone No. (033)2557-2370 is out of order more than two months now. We complaint via E-Mail to DGM(NWO)North, Calcutta Telphones(Mr. Sanjib Sardar) and copy to Appellatectdll@BSNL. Co. In, ssardar@BSNL. Co. In, amnctd@BSNL. Co. In, but nothing restored till now. We also inform your concerned Department vide Docket Nos. But no action has been taken from your end. It is a ridiculous matter. Please look in the matter and rectify the above telephone immediately. Our Company Address :-
ESKAY INDUSTRIES,
1, CHITPORE GHAT LANE, COSSIPORE, KOLKATA - 700 002. E-MAIL : eskayindustries15@gmail.com.

Reply
Customer care male
Mr. Sandeep Agarwal CallsJun 15, 2016

Mr. Sandeep Agarwal On Phone To Calcutta Telephones Kolkata Service
D/SIR,
I HAVE MADE COMPLAIN OF MY TELL. NO. 033 22718052 ON 08. 06. 2016 DOCKET NO. 13696177882, AND SEVERAL TIME GONE IN YOUR CENTRAL TELL. OFFICE. MEET WITHMr. V. BHARATI ROOM NO. 217 A, 2nd FLOOR ON 14. 06. 2016. HE TOLD IT WILL TAKE SOME TIME AS IT'S CABLE FAULT. FROM. 8. 6. 2016 TO 15. 06. 2016, THEY ARE UNABLE TO REPAIR CABLE FAULT. I REQUEST THEM TO SEND A LINE MAN TO SEE THE FAULT. BUT GOT NO RESPONSE. LET'S SEE IF U CAN HELP US IN THIS REGARD.

Reply
Customer care female
Ms. Chandra Ghosh CallsMay 19, 2016

Ms. Chandra Ghosh On Phone To Calcutta Telephones Kolkata Service
I Mrs. Chandra Ghosh having Telephone No. 033 24367756 do not want to continue the combo service and the GSM Manik Jore service having No. 9432369082 with effect from 1st June 2016. All these services mentioned above may please be disconnected on 30/31 May, 2016.

Reply
Customer care female
Ms. Mrs.isha Mukherjee CallsApr 25, 2016

Ms. Mrs.isha Mukherjee On Phone To Calcutta Telephones Kolkata Service
To,
The Director Kolkata Telephones,
Behala Branch, Kolkata - 700034.
I am a customer of your land line service since 1998. Recently nearly around six months back I surrender my Broad Band connection. Now after this I receive each month a land line bill around Rs. 272 I. N. R. Could you please write me what is my existing tariff. And if any other tariff is less costly for me as a suggestion form you. I got a land line which has STD facility, but no ISD. Sorry for the inconvenience caused. Thanking you,
Yours truly,
Isha Mukherjee,
Telephone number :-033 2404 8150.

Reply
Customer care male
Mr. Swarup Mitra CallsApr 14, 2016

Mr. Swarup Mitra On Phone To Calcutta Telephones Kolkata Service
I have made a complaint against my dead telephone number (033) 26801659 on 09. 04. 2016. But still now it has not been rectified. Whenever I asked to our Chinsurah BSNL Customer Care today I am sending person to rectify the telephone. They are not given the answer what actually problem to repair the same. This connection had taken on 1997. So you please suggest will we disconnect the BSNL connection as you are not given the service properly. Please look into the matter. Regards Swarup Mitra 9903920200.

Reply
Customer care male
Mr. Tarun Kumar Dutta CallsMar 23, 2016

Mr. Tarun Kumar Dutta On Phone To Calcutta Telephones Kolkata Service
During the last two months my broadband connection has been out of service for most of the time. My last complaint docket no was 13576356350 dt 12. 03. 16 at Joke Exchange. Problem is not solved till date though SMS has been sent on 17. 03. 16 stating that the problem has been resolved. How's Exchange has directed me to talk to GourNagar Exchange and GourNagar Exchange had cautioned me not to disturb them. I have been using the land-line for nearly 20 years and has been using broadband for nearly five years. Hope a sincere and early intervention in the matter. Yours sincerely
Tarun Kumar Dutta
033 24532507.

Reply
Calcutta Telephones Kolkata Customer Service Care Phone Number 254262
Mr. Ranjan Dev CallsFeb 11, 2016

Mr. Ranjan Dev On Phone To Calcutta Telephones Kolkata Service
My Customer ID:3006193161;A/c No. 8006200683:-Under TRICON facility, I was provided BRoadband Home ULD800, LL-ONE INDIA Plan. I was later also provided LL-SULABH 99CTD being informed that there would be no Fixed monthly charge except for actual outgoing call charge. I request you to immediately disconnect the LL-SULABH99CTD(Phone 03324990538) provided to me. I shall clear the FMC for this phone upto Feb. 2016. I am a Sr. Citizen and have sufferred partial physical disability since 2010. Under the circumstances I am unable to visit your billing office for further enquiries. Please respond.

Reply
Calcutta Telephones Kolkata Customer Service Care Phone Number 245438
Mr. Sushil Ch Ghosh CallsNov 20, 2015

Mr. Sushil Ch Ghosh On Phone To Calcutta Telephones Kolkata Service
My Land Line No. 23705663 and the connection is installed in 6B, Kabi Sukanta Sarani, 2nd Floor, Kolkata - 700085 in the name of Mr. Sushil Ch Ghosh . But I am not receiving my physical bill on regular basis. Every time I has to collect duplicate bill for payment. Please send me the bills on regular basis so that I can pay the bill without any hindrance. Looking for your kind cooperationWith RegardsS. C. GHOSH.

Reply
Customer care female
Ms. Chaitali Ghosh CallsSep 28, 2015

Ms. Chaitali Ghosh On Phone To Calcutta Telephones Kolkata Service
I need the details of your Bill No. 395897768 dated 04/09/2015. I have already send you a letter for the same.

Reply
Customer care male
Mr. Biplab Das CallsSep 09, 2015

Mr. Biplab Das On Phone To Calcutta Telephones Kolkata Service
I am a bonafide BSNL 2G SIM card holder since the year 2004 having pre-paid connection bearing cell phone number 9434212299. The SIM card was obtained during my stay at Darjeeling. Afterwards I had been transferred to Kolkta having residential address- 2/1, Baker road, Alipore, Kolkata-27. In the last month I had visited BSNL Customer Care service at Alipore, Kolkata and approached the lady officer there to port the aforementioned cell phone number to Kolkata circle from the existing Bengal Circle and also to have 3G micro-SIM. The officer in the front line at Customer Care Service could not able to provide me the 3G micro SIM instantly. Though I have visited CSC, Alipore in several occasions, but of no avail. It cannot be expected from a esteem organisation like BSNL. Please consider the public demand.

Reply
Calcutta Telephones Kolkata Customer Service Care Phone Number 231861
Mr. Subhas Chatterjee CallsJul 07, 2015

Mr. Subhas Chatterjee On Phone To Calcutta Telephones Kolkata Service
My telephone No. 033-23373600, situated at AD-307 Salt Lake sector one, is out of order since 30 June 2015. I use unlimited broadband connection on this line. Inspite of complaints over 198 and even written one, the fault has not been rectified till today, 07 July 2015. There was a cable fault, I understand, but that has been now rectified, still my broadband line is DEAD, no voice call, no data transaction. I am suffering from major inconvenience due to this severed connection from the Internet. Kindly reinstate the connection without any further delay.

Reply
Calcutta Telephones Kolkata Customer Service Care Phone Number 229142
Mr. Simadri Ghosh CallsMay 28, 2015

Mr. Simadri Ghosh On Phone To Calcutta Telephones Kolkata Service
I Simadri Ghosh staying at Bandel 712 113 and using your land phone and Brod band also. From last one and half year I have not received any telephone bill and it was already complained to your Chandan Nagar office. I also investigate in our Postal department, but It is clear that it is not their fault. Every month I print my bill from your website. At last I send thus complian to you. If such type of problem not rectify by your department then I bound to surrender your land phone. My land phone number - 033-26860284. Address - New-Kodalia, P. O. Bandel, Dist. - Hooghly. Pin. - 712 123.

Reply
Customer care male
Mr. Uma Shanker Kasera CallsDec 24, 2014

Mr. Uma Shanker Kasera On Phone To Calcutta Telephones Kolkata Service
My name is Uma Shanker Kasera from Kolkata. My landline numbers 23960200, 23991589 and 23963102 are dead . I request you to solve that problem. Your's faithfullyUma Shanker Kasera22, canning streetKolkata-700001.

Reply
Customer care female
Ms. Baby Ghosh CallsNov 16, 2014

Ms. Baby Ghosh On Phone To Calcutta Telephones Kolkata Service
My broadband connection under my telephone number (033)2546-8636, still is not in order even I have sent a SMS to 9433331504 on 30-10-2014. Please do the needful.

Reply
Customer care female
Ms. Baby Ghosh CallsNov 16, 2014

Ms. Baby Ghosh On Phone To Calcutta Telephones Kolkata Service
I am not receiving my monthly telephone bill in respect of telephone number (033)2546-8636 for the last three months. Kindly do the needful. BabyGhosh
Telephone number is (033)2546-8636
Customer Id 3005916481.

Reply
Customer care male
Mr. Shekhar Agarwal CallsOct 27, 2014

Mr. Shekhar Agarwal On Phone To Calcutta Telephones Kolkata Service
Broadband on my telephone number 22873551 is not working for the past 15 days and the complaint is lodged, but not repaired yet. The docket number of complaint is 12785177682.

Reply
Customer care male
Mr. Susmit Chakrabarti CallsOct 12, 2014

Mr. Susmit Chakrabarti On Phone To Calcutta Telephones Kolkata Service
I got a 3g micro SIM from Barrackpore Exchange on 08/10/2014. completing all formalities as i lost my older SIM. I have inserted it into my blackberry q5 phone, but i am sorry to say that till today the SIM has not been activated.
Please see the matter urgently, so that i can use the phone with the older number 9433314290.

Reply
Customer care female
Ms. Gargi Banerjee CallsSep 27, 2014

Ms. Gargi Banerjee On Phone To Calcutta Telephones Kolkata Service
My phones no 22816581 and 22900064 have both gone dead. I would appreciate if they could be fixed as soon as possible. The address is 42 c, syed amir ali avenue. Calcutta 700017.
Customer ids are 3006684292 and 3005488686 respectively.
Thanking you in anticipation.
Dr. Gargi banerjee.

Reply
Customer care male
Mr. Ramdeo Prasad Yadav CallsSep 26, 2014

Mr. Ramdeo Prasad Yadav On Phone To Calcutta Telephones Kolkata Service
My telephone number +91-33-26726105 line get cut about five times every month. Then the the telephone departments people comes and narrates many problems. It seems that they are disturbing my line intensely. I vigilance may please be done.

Reply
Customer care male
Mr. Kanak Mazumder CallsAug 04, 2014

Kanak Mazumder On Phone To Calcutta Telephones Kolkata Service
Sir's My landline telephone surrender about one years, but till not refund my deposit money. Previous landline number 033-25825963,Kalyani,Nadia. Yours Kanak Mazumder

Reply
Customer care female
Ms. Nandita Das CallsJul 11, 2014

Ms. Nandita Das On Phone To Calcutta Telephones Kolkata Service
Land line 033-2559 6922 is out of order(dead) for more than ten days. Please arrange to repair as early as possible.

Reply
Customer care male
Mr. Dr Bikash Dey CallsJun 27, 2014

Mr. Dr Bikash Dey On Phone To Calcutta Telephones Kolkata Service
Dear sir, after depositing the bill till now my telephone 23714894 is out of service. I dr bikash dey every time lodging complains gettig SMS to mobile next day again gettig SMS problem is ressolved, but still out of order please resolve as early as possible.
Dr bikash dey 23714894.

Reply
Customer care male
Mr. Sumil Kumar Panda CallsNov 07, 2013

Mr. Sumil Kumar Panda On Phone To Calcutta Telephones Kolkata Service
Dear Sir
Subject .Surrender of Telephone Connection . Telephone number 03324925440.

I regret to mention that subject telephone connection which was subscribed by undersigned is now wanted to surrender because of poor service and appearing uneconomical. Last two years most of the time line remain out of order by way of either dead or noise in line and said telephone as well as broad band hardly available for use , but every month I am paying more than rupees 650 in average which is just a wastage of money. As on date the line is remain dead since last one month and after several complain in local Parnasree unit, no action yet been taken .The response from service branch and technician is unfortunately poor towards attending grievances. Hence I have decided to surrender the above connection with immediate effect. Requested to disconnect and refund the security money at the earliest.

Thanking you
Yours faithfully
Sumil Kumar Panda
Parnasree.

Reply
Customer care female
Ms. Manimala Chakrabarti CallsOct 19, 2013

Ms. Manimala Chakrabarti On Phone To Calcutta Telephones Kolkata Service
Dated 19th Oct, 2013. Re Tel number 2560 7263. Surprisingly I discovered just now through online bill enquiry portal that the bill due for the month of October 2013 comes to rupees 626 although the phone was dead for the moth of September 2013 . I request the concerned authority to look into the matter.

Reply
Customer care male
Mr. M N BISWAS CallsOct 09, 2013

Mr. M N BISWAS On Phone To Calcutta Telephones Kolkata Service
My landline no.24234181 is dead since 23.09.2013. Complaint No.12186296701 dated 24.09.2013 and inspite of personal request at Jadavpur Telephone exchange, no action has been taken. Such a poor service.The deptt should be privatised 100%.

Reply
Customer care male
Mr. Puspal Mukherjee CallsOct 07, 2013

Mr. Puspal Mukherjee On Phone To Calcutta Telephones Kolkata Service
I made complain on dated 11.09.2013, Complaint number 12165360312 , but till time my Residence Landline has not been repaired by BSNL office .Already 26 Days has been over . How many times is required for repairing the same. My Landline number is (033)2538-9470.

If not repaired then there are not any way to disconnect the same.

Please see the matter .

Reply
Customer care female
Ms. Manimala Chakrabarti CallsOct 05, 2013

Ms. Manimala Chakrabarti On Phone To Calcutta Telephones Kolkata Service
landline number 2560-7263. THe phone is dead the phone was dead since August 11th for one and a half month . the number was changed from 2550-4263 to 2560-7263 and reconnection given in the end of September and it worked for only three days now again the line is dead My eldferly mother lives there using this phone and am unable to contact her for so many days . this situation is extremely frustrating

Reply
Customer care male
Mr. Probodh Ranjan Saha CallsOct 04, 2013

Mr. Probodh Ranjan Saha On Phone To Calcutta Telephones Kolkata Service
I had registered a complaint on 11.09.13 the Docket number being 12165523295. My phone number.is 23377970.I met DE Telephones twice and Officer on Special Duty on 03.10.13. My phone is dead till date.Broadband is also defunct since then. Where and when can I expect service from the Calcutta Telephones ? How long do I have to wait ? Probodh Ranjan Saha

Reply
Customer care male
Mr. ASIM KUMAR BARMAN ROY CallsOct 02, 2013

Mr. ASIM KUMAR BARMAN ROY On Phone To Calcutta Telephones Kolkata Service
MY KOLKATA B-PHONE LANDLINE TELEPHONE number 033-24130655 IS INACTIVE SINCE SUNDAY, THE 29TH SEPT.2013.MOREOVER THE TELEPHONE INSTRUMENT WHICH IS 5/6 YEARS OLD GOT DEFECTIVE, NOISY AND FAULTY, HENCE I WANTS IT’S REPLACEMENT ALSO. INSPITE OF REPEATED COMPLAINT AT 198, IT PROVED FUTILE.NEITHER ANYONE ATTENDED THE MY FAULT COMPLAINT NOR ANY DOCKET NO.PROVIDED BY THE SYSTEM.IT’S A TELEPHONE NUMBER OF TWO SENIOR CITIZENS.WHAT MORE REMAINED TO BE HARRASSED AT THIS AGE BEING ALL EFFORTS OF MY COMPLAINT FALLING TO THE ‘DEAF EARS’???
I WANT YOUR IMMEDIATE AND PROMPT ACTION.
THANKING YOU,
Yours faithfully,
Dr.A.K.Barman Roy.

Reply
Customer care male
Mr. SANTANU TAT CallsSep 30, 2013

Mr. SANTANU TAT On Phone To Calcutta Telephones Kolkata Service
033-26385059 my telephone number is dead last three to four days. kindly solve the problem as urgent because my father at age of 88 yrs. is illed last one month.

Reply
Customer care female
Ms. Sabita Maitra CallsSep 30, 2013

Ms. Sabita Maitra On Phone To Calcutta Telephones Kolkata Service
My landline number 25319858 is dead. I have been desperately looking forward to lodge a complaint. Even I rang 033 22434370 several times, but nobody spoke.

Reply
Customer care male
Mr. BISWANATH NANDI CallsSep 24, 2013

Mr. BISWANATH NANDI On Phone To Calcutta Telephones Kolkata Service
Name: Biswanath Nandi
Customer id is 3005843198
Account number is 8005850719
Phone number is 03325281470
The above mentioned telephone number is out of order since 08.05.2013. I have already lodged a complain. I have also informed nearest BSNL office on May 2013 and July 2013. Still the landline is out of order. I did not get the remedy against the matter.Request you to take necessary step.

Reply
Customer care male
Mr. susanta Lahiri CallsSep 22, 2013

Mr. susanta Lahiri On Phone To Calcutta Telephones Kolkata Service
To
BSNL
Calcutta telephones






Dear Sir or Madam:


Reference:BSNL CUSTOMER ID-3005552021.
ACCOUNT NUMBER-8005559543

Telephone number 24640415

We have surrendered the above BB connection under BILL PLAN: BB =BB HOME ULD 499 r–the Xerox is enclosed.
On 2.7.13.The connection was cut off immediately after the surrender letter.

Please issue a fresh corrected bill for the landline only.


Yours truly
SUSANTA CHANDRA LAHIRI

Reply
Customer care male
Mr. Dipankar Adhya CallsSep 17, 2013

Mr. Dipankar Adhya On Phone To Calcutta Telephones Kolkata Service
My telephone 28670017 is out of order for more than a month, Calcutta Telephones complaints numbers are are not valid. Contacting exchange also does not not possible as concerned person (? ) can not be contacted. How to address the problem ? I have received my regular bill with all charges .

Reply
Customer care male
Mr. Uday sanker Banerjee CallsSep 12, 2013

Mr. Uday sanker Banerjee On Phone To Calcutta Telephones Kolkata Service
My telephone number 25591916.Paid bill 1178/ on 17.08.2013
before due date, but exchange stopped my out going call
last ten days due to non payment.I inform aotr hair street.A phone call from exchange regarding non payment.
I am realy surprised. I left no other way to surrender
my land line.

Reply
Customer care male
Mr. ABHIJIT NATH CallsSep 05, 2013

Mr. ABHIJIT NATH On Phone To Calcutta Telephones Kolkata Service
Respected Sir,

The BSNL Land Line No 23445840 feeling a loud noise at the time of conversation and could not heard the person's voice or own voice by the other side person and have lodge complaint so many times for faulty line.

You are taking the RENT for the Land-line Telephone instrument, but it is not working for last 5-6 years, I have bought a New Instrument, do not know that the instrument is good or not, when I asked your man when came to repair, they informed that you have no new instrument.

You are requested to take necessary action for early repair with a new Instrument.

From : ABHIJIT NATH, 9B, C.N.Roy Road, Ground Floor, Near MILANTIRTHA CLUB, Kolkata - 700 039.

Previous Add: 143/133A, Picnic Garden Road, Kolkata - 700039 - do not be confused about the address.

Reply
Customer care male
Mr. rabindranath singharoy CallsSep 03, 2013

Mr. rabindranath singharoy On Phone To Calcutta Telephones Kolkata Service
My tel phone number 3324986290 is lying dead about one month. this tel phone frequently distarb. SO Iwant to surrendered becouse no take by athuority .Befre seven dayes Ihave docket there is no response.

Reply
Customer care male
Mr. S A Nafis CallsAug 31, 2013

Mr. S A Nafis On Phone To Calcutta Telephones Kolkata Service
Landlines of Dr. Sudhir Ch Sur Degree Engg College, Surer Math, Dum Dum lying disconnected for 15 days.
Landline nos. 25600149,25600898,25600889.
Compalint docketed on 23.08.13. Still no response.
Request for an early action as this an academic institution.

PRINCIPAL

Reply
Customer care male
Mr. GOPAL PRASAD GUPTA CallsAug 23, 2013

Mr. GOPAL PRASAD GUPTA On Phone To Calcutta Telephones Kolkata Service
I have a landline telephone number 033-24558590 in my residence at 20 Telipara Road, Flat number A/2, Ground Floor, Bhowanipur, Kolkata 700025 which is very noisy and I cannot hear anything on incoming call. I have been complaining to 198 for last two weeks, but no action is being taken. You are requested to look into the matter so that the noise does not exists and I can hear the incoming call properly. My mobile number is 9831007850 and my e-mail ID is : gpgupta020259@gmail.com. A reply regarding the action taken to rectify the above complaint will be highly appreciated. GOPAL PRASAD GUPTA. Dt: 23rd August, 2013.

Reply
Customer care male
Mr. Arunangshu Biswas CallsAug 23, 2013

Mr. Arunangshu Biswas On Phone To Calcutta Telephones Kolkata Service
My Land Line Numbered 033025593804 is dead for the last seven days please rectify, I am a senior citizen.And the faulty instrment is also reqired to be replaced which is not been done after several complains. The employees says that they do not have a proper new instrument to replace.

Reply
Customer care male
Mr. tshrdutta CallsJul 29, 2013

Mr. tshrdutta On Phone To Calcutta Telephones Kolkata Service
please provide call details of my telephone number 03325827401 every month- this service on my email ; tshrdutta@yahoo.co.in has been discontinued for over a year without any information or permission from me. Pleaseresume this service- thanks

Reply
Customer care male
Mr. BISWANATH NANDI CallsJul 19, 2013

Mr. BISWANATH NANDI On Phone To Calcutta Telephones Kolkata Service
My BSNL Land Line is out of order since 08.05.2013. I lodged a complain on 08.05.2013 vide complain number 11957931282. Till date it has not been rectified and even any response has been received from your end. Particulars of my BSNL Land Line connection is as follows : Phone number : 2528 1470. Address: 6A Northern Avenue (1st Floor) Kolkata-700037 Contact number : 9007008360. Take necessary steps for early rectification. From : Biswanath Nandi 6A, Northern Avenue (1st Floor) Kolkata-700037

Reply
Customer care male
Mr. rabindra Nath Mandal CallsJun 28, 2013

Mr. rabindra Nath Mandal On Phone To Calcutta Telephones Kolkata Service
We want call details of our telephones (2241-9308/1657) in our e-mail address (hmbs@vsnl.net) from February 2013 to regularly (every month).

Reply
Customer care male
Mr. ARUP MUKHERJEE CallsJun 17, 2013

Mr. ARUP MUKHERJEE On Phone To Calcutta Telephones Kolkata Service
Land Line No:033-25427469,disconnected about ten days and the Broadband connection also not available properly for two months.No body is not receive the phone call at the respective office.I am paying minimum 525/- + Service tax every month,so I should not entertain this type of disturbance.Please look into matter and do the needful at your earliest.

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Customer care male
Mr. ARUP MUKHERJEE CallsJun 16, 2013

Mr. ARUP MUKHERJEE On Phone To Calcutta Telephones Kolkata Service
I have a combo connection on that tel no:033-25427469.Now land connection is off for more than seven days and broadband connection is unusual service in every days.I launched several complaints to the customer care and to local office, but I did not get the remedy against the matter. The most unfortunate thing that the respective person is least interested to pick up their phone. Every time it is absolute to meet that person reaching at office as we have our responsible job.You know that I am paying minimum Rs.525/-+Service tax in every month.So you are requested do the needful to get the connection

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Customer care male
Mr. Sanjib Kr Paul CallsMay 06, 2013

Sanjib Kr Paul On Phone To Calcutta Telephones Kolkata Service
My BSNL Land Line is out of order since 18.04.13. I lodged a complain on 19.04.13 vide complain number 11925937631. Till date it has not been rectified and even any response has been received from your end. Particulars of my BSNL Land Line connection is as follows :
Phone number : 2453 4221
Exchange : Joka, Kolkata-104.
Contact number : 9433741103
Take necessary steps for early rectification.
From : Sanjib Kr Paul
396, Abhoy Pada School Road,
Thakurpukur, Kolkata - 63

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