JCPL Customer Service Phone Number

Phone Number of JCPL is 1-888-544-4877, 1-800-662-3115 .
Jersey Central Power and Light (JCP&L) is an assistance and Service Programs provided by First Energy Corporation. The company was founded in the year 1925 in Akron. JCP&L helps the people to pay electric bill such as convenient bill payment and also check the medical requirements. People can pay bills 24X7 parent company's Website The corporate-head office is located in Akron, Ohio, United States. It offers the Checkless Payment program that deducts the payment from their savings account monthly. The company provides the Universal Service Fund Program that lowers the monthly cost for electric service to the low income customers.

Parent Company

First Energy Corporation is one of the largest electric utility located in the United States. The company generates, transmits and distributes electricity & energy management services throughout the nation. The corporation was established on 7th of November 1997 and has operational centers in Akron, United States. First Energy serves more than 4 million consumers in approximately 65,000 mile area of New Jersey, Virginia, Ohio, New York, Pennsylvania, and West Virginia according to 2011. The company operates wide range of services through various subsidiaries that distributes nearly 23,000 megawatts of electricity to more than 195,000 miles.

JCP and L Services

The company provides services to residential, industrial and commercial customers. The corporation also operates hydroelectric plants. Jcp and L offers products like Save Money that includes connection services with low rates, energy efficient products, light bulbs to save energy and controls usage of electricity, Protect Your Home that includes surge protection, protection and repair plans, standby power and disaster protection plan, Save Time and Improve Your Home. The company has major operational centers in Pennsylvania, Ohio, New Jersey, New York, Maryland and West Virginia. The customers can make request for different services that consist of start service, request electrical work, report tree problem, stop service and report lighting problem.

JCPL Address

The address of JCPL is 300 Madison Avenue, Morristown, New Jersey 07960, United States.

JCPL Email Address

The email address of JCPL is

JCPL Website

The Website of JCPL is

JCPL Customer Support Service Phone Number

The customer support phone number of JCPL is 1-888-544-4877, 1-800-662-3115 (Click phone number to call).


The postal and official address, email address and phone number (helpline) of JCPL Service Center and JCPL customer service phone number is given below. The helpline of JCPL customer service phone number may or may not be toll free.

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JCPL Phone Number Customer Service

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JCPL Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Kaypee CallsJan 12, 2020

Mr. Kaypee On Phone To JCPL Service
Since 6:30 am Power outage in Parsippnay When it will be restore?.

Customer care female
Ms. Louise Steward CallsSep 05, 2019

Ms. Louise Steward On Phone To JCPL Service
It is very difficult to speak with an operator. When I finally located the telephone number, I am placed on hold for 12-20 minutes.

Customer care male
Mr. Bill Howell CallsApr 27, 2018

The wait time to connect to a customer service rep is unconscionable. JCPL has not respect for their customer's time. You need more reps. Doesn't someone keep track of the average wait time?.

Customer care user complaints