I just watched another of your commercials about how helpful your staff is. My story is on the other side. About a year ago I was headed home from eastern Oregon and was just past Hood River when the clip holding my taillight broke and the light fell out hanging and dangling by the cord which I couldn't get apart. A nice driver stopped and helped me with that and said to go back to Hood River and see if Les Schwab there could help. Not only did the girl at the counter rudely tell me they couldn't and then proceeded to ignore me. I guess if it doesn't have anything to do with batteries and tires you can not be bothered. No more Les Schwab products for me.
Ms. Tyler vanloo On Phone To Les Schwab Service
Hello. While I was driving down the road my lug nuts stripped out and the car fell to the ground. After getting my car home after the damage I decided to go through the whole car and tighten the lug nuts. As I went through the whole car the lugs where only 3-4threads into where they screw on. This was for all 4 tires. The whole time I was driving was a danger to everyone and my self with the lug nuts hardly on. Could have been way worse or killed someone if I wasn't going slow. It damage my car and the rotor. Went to the tire place down the road from my house and they said you guys put the wrong nuts on and it was very dangerous and could have caused a lot more damage. After they put the RIGHT lug nuts on it went on about 8-10 threads. I'll be heading to the local les schwab to complain about how dangerous putting wrong lug nuts on a car is. Could have died if I was driving at hwy speeds.
I was sadden T o learn T haT T he Ferndale Les Schwab locaT ion employees will T ake parT in a donkey baskeT ball evenT T his weekend February 2016. In 'T radiT ion' grown men jump on-off donkey T o play baskeT ball iT s disgusT ing. Abuse T hese animal in name of fun. Local animal righT group plead T o sT op, buT Les Schwab refused. I'm a longT ime cusT omer 20 + years and hope T o conT inue, buT hearing T his is disT urbing and will look elsewhere for my family auT omoT ive needs. Be respecT ive T o your cusT omes.