Lexus Japan Contact Customer Service Phone Number

Phone Number of Lexus Japan Contact is +81-52-931-3322 .
Lexus Japan is one of the divisions of an international automotive giant Toyota Motor Corporation. It specializes in designing, manufacturing and distributing a wide variety of luxury vehicles. The company was established in the year 1989. It was created with the extreme efforts of a Japanese industrialist Eiji Toyoda. Lexus operates worldwide with offices in a number of countries. Launched first in the United States, it is available in all over the world and is the largest-selling premium cars brand of Japan. Lexus has been recognized as the America's reliable brand by J.D. Power and Associates for a number of times. Moreover, the Annual Car Reliability Surveys of Consumer Reports reveals that it is one of the topmost brands in the United States.
The Lexus vehicles appears in the Motorsport for the first time in 1999 in the North American Street Stock Championship, where the Lexus Team won. In 2004, it entered in the Rolex Sports Car Series and from then, it has won 15 races. In 2006, the company started equipping its vehicles with the eight-speed automatic transmission technology. In the same year, Lexus was included in the Top 100 Global Brands list of an international brand consultancy Interbrand. In 2012, the ES line of the company was unveiled in the annual auto Show New York International Auto Show.
Lexus has sponsored a number of sports events players including U.S. Amateur tournaments, U.S. Senior Open, U.S. Open and U.S. Women's Open of United States Golf Association, Peter Jacobsen and Andy Roddick. It also has a magazine publication operations in its business line, Lexus Magazine, which features articles and other information related to the automotive industry. The corporate headquarter of the company is situated in Nagoya, Japan.


Lexus Japan Contact Address


The address of Lexus Japan Contact is 2 Chome-1-1 Higashisakura, Higashi Ward, Nagoya, Aichi Prefecture 461-0005, Japan.

Lexus Japan Contact Customer Support Service Phone Number


The customer support phone number of Lexus Japan Contact is +81-52-931-3322 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Lexus Japan Contact Service Center and Lexus Japan Contact customer service phone number is given below. The helpline of Lexus Japan Contact customer service phone number may or may not be toll free.

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Lexus Japan Contact Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. QGWI3O1V100WRSUWXF www.web.de CallsMar 23, 2021

Mr. QGWI3O1V100WRSUWXF www.web.de On Phone To Lexus Japan Contact Service
QGWI3O1V100WRSUWXF www. Google.com
I have a small question for you.

Reply
Customer care male
Mr. QGWMKLRIGY39O4TWXF www.web.de CallsMar 07, 2021

Mr. QGWMKLRIGY39O4TWXF www.web.de On Phone To Lexus Japan Contact Service
QGWMKLRIGY39O4TWXF www. Google.com Where are you located ? I want to come to you one of these days.

Reply
Customer care male
Mr. Mohammed Al-abri CallsJun 09, 2019

Mr. Mohammed Al-abri On Phone To Lexus Japan Contact Service
Dear Sir/Madam
this is my third complaint about lexus service in Muscat Oman (Bahwan), unfortunately all you emails are outside Japan
I have serviced my car 8/4/2019
the following issues are raised:
1- very slow receiving and handing over of the car which may take more than one hour to clear papers
2- regular service my take up to two days to finish with advance booking
3- the rate of service is very high(106 RO) without any extra preveliges of transport back to home or work
4-the cleaning of the car was poor with car still full of dirts and few body scratches
5- i bought an advance service with them)service contract) with condition that the money will be deducted in installments over one year, but i discovered that they took all the money without processing the installment paper with my bank
i feel these issues do not meet the standard of lexus and hope it will rectify soon

Thank you.

Reply
Customer care male
Mr. Masood Aijazi CallsMay 15, 2019

Mr. Masood Aijazi On Phone To Lexus Japan Contact Service
I am a US citizen working in Saudi Arabia. I am now returning back to United State permanently. Can I export my used 2009 Lexus RX 350 to The state of Washington in US. Are you aware of any issues for its registeration in US. Will there be any conversion or repair requirements. The following is my car WIN:
JTJBK11A69240956

Thanks and best regards. Masood Aijazi .

Reply
Customer care male
Mr. Dr. Jamal Al-aghbari CallsApr 30, 2019

Mr. Dr. Jamal Al-aghbari On Phone To Lexus Japan Contact Service
Hi there,

I bought Lexus Rx 350 model 2019 from your agent in Oman in September 2018. The car started to make jerks when you put the gear in D and sometimes when you press the accelerator the car will not accelerate. It was completely unsafe to drive it. I went to your agent in Oman and they checked the programing and finally they came with a conclusion that they will change the gear box. The odometer only 15, 000 km and the car completely only seven months. This is completely unacceptable and this a manufacturing defect. Your agent also said it is not mandatory to be replaced with a car till your car get fixed. It is unacceptable from a luxury car company such service. I am asking for a replacement with a new car same model as this a manufacturing problem and if you do not do anything about it, I will rise complaints locally and in the media and you will loose your reputation as what I understood from your agent this is not the first time to happen with issues with the gear.

Reply
Lexus Japan Contact Customer Service Care Phone Number 323277
Mr. David CallsMar 19, 2019

Mr. David On Phone To Lexus Japan Contact Service
Dear SIr,

Could you provide me with a report/list of all major improvements on the 2013 CT model, please? The first facelift CT ever had. What are the major improvements?

Also I would like to know what the most common problems/issues are with the Privilege Line CT from 2013. If there are any:)

Kind regards,
David .

Lexus Japan Contact Phone Number Customer Care Service
Reply
Customer care male
Mr. Reza Farashahi CallsFeb 10, 2019

Mr. Reza Farashahi On Phone To Lexus Japan Contact Service
Lexus is no longer the Premium quality car and customer care I have come to know. The only Premium is now the price. Share on Lexus to have let down loyal customer. I recently bought LS500 to replace my aged LS430 and I regret for this decision.

Reply
Customer care male
Mr. Saad CallsJun 30, 2017

Mr. Saad On Phone To Lexus Japan Contact Service
My dealer in Saudi Arabia is refusing to repair my car under warranty. My car has no major problems now, but I am not happy about this information. Lexus RX 2016.

Reply
Customer care male
Mr. Stephen Wang CallsJun 19, 2017

Mr. Stephen Wang On Phone To Lexus Japan Contact Service
Dear Sirs,

The right front drive shaft of my car ES350 is with lubricating oil leakage issue and need to have a new complete set to fix it. This ES350 car was 2010 and 106, 000KM odometer. It is out of guaranty, but I can not, but complain that it is QA issue. If a car would be known with the same problem in this condition, I will not buy this car. It is my third car and the first time I met this problem. I run a company and deal in electronic test instruments. I always say SORRY to our customers and offer a free service if the problems are caused by our QA neglect, not improper use, no matter out of guaranty period or not. The cost to fix this problem is not less expensive. I want to see if I can get any help from Lexus, famous brand, car manufacturer. Best wishes
Stephen Wang .

Reply
Customer care male
Mr. Dariusz Radosz CallsOct 22, 2017

Mr. Dariusz Radosz On Phone To Lexus Japan Contact Service
To whom it may concern,

I am still waiting for a response from Toyota Europe to below email. As a courtesy I am including Toyota Poland, however I do not wish for to be contacted by Toyota Poland as you have already shown me that your customer service is substandard. Please see attached file

Kind Regards,
Dariusz Radosz
0048604137432.

Reply
Customer care male
Mr. Peter Steger CallsOct 11, 2017

Mr. Peter Steger On Phone To Lexus Japan Contact Service
We are planning to buy the Lexus LC500h in Europe (Germany). While in Asia the coming six months we would very much like to visit the Lexus plant in Motomachi. Appreciate your consideration. Thanks and kind regards,

Peter Steger .

Reply
Customer care male
Mr. Dariusz Radosz CallsOct 08, 2017

Mr. Dariusz Radosz On Phone To Lexus Japan Contact Service
To whom it may concern, I am still waiting for a response from Toyota Europe to below email. As a courtesy I am including Toyota Poland, however I do not wish for to be contacted by Toyota Poland as you have already shown me that your customer service is substandard. I have been driving Lexus cars for over ten years and spending a lot of money on these high end luxury cars. However if there is any defects or problems with my vehiclesIwouldexpect these to be solved. I previously owned a Lexus ISF which had a design problem with the radiator fan coming loose for the motor. I was told by Lexus that I had to pay to repair this fault which I did. Please note that the seats have not been damaged or scratched or neglected in any way. The leather is starting to peel away and separate. As the car is only two years old with low mileage, i am sure you agree that this is not acceptable deterioration. Kind Regards,
Dariusz Radosz
Lexus nx 300H Vin JTJBJRBZ802022545.

Reply
Customer care male
Mr. Shakir Alshams CallsJan 29, 2018

Mr. Shakir Alshams On Phone To Lexus Japan Contact Service
My car Lexus 460 sl, , hitted from back , , driving seat moves forward please, , justify the information 1- any possible moves the head of back seat alone while the back seat not moving. 2- back and head seat moved to gather. 3- back seat moved only. 4- howmany machine in back seat control movement the back and head of seat. Appreciate end the obeve information through E. Mail. Shakirshams. Sa@gmail.com.

Reply
Customer care female
Ms. Vivienne Tan CallsMay 22, 2018

Ms. Vivienne Tan On Phone To Lexus Japan Contact Service
My CT200 was registered at 10/6/11 in Malaysia. Engine oil found empty two times in Oct 17 and Apr 18, service center told me the car engine need to overhaul because car mileage is 197019km and engine parts is wear and tear items to change. I rejected because since 2011 my car was service in Lexus Malaysia center until today and we using Toyota car more than 30 years, never of one car need to overhaul due to the "wear and tear parts " and long time use. Lexus quality was upset me, service center quote me MYR8000 to overhaul and change parts. Overhaul is a serious problem, this is quality problem that Lexus will goes to overhaul after seven years of usage, and Lexus service center could not take good care even every 10, 000 mileage follow up service did. I have strongly requested to send my complaint to Japan Lexus, but after one months time, they could not provide email, very disappointed to the Lexus Malaysia.

Reply
Customer care female
Ms. Mrs. Grace Chen CallsSep 25, 2014

Ms. Mrs. Grace Chen On Phone To Lexus Japan Contact Service
I bought a lexus gs 300 brand new in 2006/2007 in Australia? Sydney
But have lots of problems with this car from new.
At present, my interior rear view mirror is loose and coming off.
Please help. I am very disappointed at the material of the car.
This car has only done less than 56,000 kmart.
My registration number is axq 66k
I would like lexus to have this repair at no cost to me.
As i feel it is manufacturing fault.

Reply
Customer care male
Mr. Mr Chin CallsSep 19, 2014

Mr. Mr Chin On Phone To Lexus Japan Contact Service
I bought a lexus 350 in year 2014 from local dealer in Malaysia. Now i would like to raise an issue for your kind attention. Could you give me lexus head offices email address and contact person.

Reply
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