Ms. Boitshwarelo Morapedi On Phone To Ackermans South Africa Service
Am Boitshwarelo I bought a skirt from Broadhurst store which happened to be a damaged and found that the following day and somehow I lost the receipt. I went back to the store the following day and the branch manager Lesego refused to help. How do I get help?.
Ms. Melba Mlalazi On Phone To Ackermans South Africa Service
I received ackermans card last year October card number 6363 2403 8656 4215, i understand i qualified for it though i did not apply for it. Till now the card is not activated though i have filled the form and was submitted. Been checking with the branch this side, but they do not have answer for me. I called on saturday the 3rd and was told it will be done in 48 hours, but still is not, i called also today and was told to re apply again and send bank statements which in the beginning was not told to do. Can i humbly request to know what exactly is the problem or should i return the card back to the shop because at the moment it is of no use to me
my identity number is 780027002 and my cell phone is +267 71218590
your response is highly needed. Thank you
Melba Mlalazi .
Ms. Mmantsha On Phone To Ackermans South Africa Service
I went to Ackermans at Matoks Botlokwa shop no5 I found a lady by the name of Thapelo by the door with a very bad attitude, I greeted her and told her that I want to return the flipflop I bought she asked me so what do I want her to do I think she was trying to impress some ladies she was standing there with, she then continued and said the store does not have money because customers were using cards not cash then I asked to see the manager she lied and said the manager is on leave so I then asked to see the person who is in charge, I then went to the tills I got another bad attitude from the cashier by the name of Tshepiso who acted so busy to help me and she claimed she's not the one who does refunds so I waited for her until she finished with whatever she was doing. Shen then pages the manager to come authorise the manager got there and never greeted me.
Ms. Besta On Phone To Ackermans South Africa Service
MY name is Besta , I have bought a cellphone at Carnival mall brakpan on the 07/10/17, a Mobicel Trend. It had a problem with a speaker and recharging it. I returned it back on the 20/11/17 to get it fixed, but they replaced it with a new phone on the 17/12/17. Same brand gave me same problem, I returned it again on the 23rd December because I didn't want to keep it and I ask the manager to rather change to another brand because I can see that Mobicel trend has a problem, but he didn't want to do so saying the contract I have signed doesn't allow them. That means I have bought a new phone that need to be fixed which I am not happy about that. I do not trust the brand any more, I need another brand, but Msuli the manager didn't want to give me. I left the phone in the shop as they want to fix it so my query is are you guys selling second hand phones? I am so disappointed with the services
Besta .
Ms. Masego Mpofu On Phone To Ackermans South Africa Service
My name is Masego Mpofu , Botswana and i have long asked for my account closure confirmation. I was never handed to ITC and have settled my account. This is the second week still asking for confirmation as my bank require it. Please i need help as soon as possible. Phone number 71292524. ID Number: 046221190.
Ms. Phumzile Malobane On Phone To Ackermans South Africa Service
Greetings
I had an account at Ackermans. I have encountered a problem with the account, I paid it in full as I did instruct my bank to pay on my behalf as its easy and quicker. When I need to purchase with the account I was informed that it was closed and I must apply for a new one. I have tried several times to apply, but I am always informed that I have an existing account. Kindly me at what steps must I follow to open or activate my account.
Mr. Silence Pitiness On Phone To Ackermans South Africa Service
Morning Ackerman
really I'm not happy because last month my balance was R1900 something so today I paid R275 for payment balance is R1805 I was support to know my balance will be R1626 something so I do not know what this
my acc 6363 2403 5963 7105 even statement for this month I didn't get it
so please I need yr help before I give up to pay
thanks
from Silence Pitiness Monkwe.
Ms. Thuli On Phone To Ackermans South Africa Service
I bought a Samsung J1Mini yesterday only to find out that it doesnt have the quality that ive been looking for and i ddnt like it. So i went back and asked for Samsung trend neo in exchange of the J1mini and i will add another amount of money. They said that is not allowed. I really do not know the main reason for that. Bcous is not like its broken or I won't pay the extra money for the other phone.
Ms. Cheryl Bellingan On Phone To Ackermans South Africa Service
Hello i applied for an ackermans account and got a SMS saying it was approved, but am still waiting for my reference nr would like to know how long it will take please ID number 6810160166084.
Mr. Dumisani Hlatshwayo On Phone To Ackermans South Africa Service
I was at Ackermans secunda mall on the 22/08/2016, the service was very bad 30min waiting for the service, I asked for the manager, but they send someone, but she said she not the manager and I complain to her why I waited too long to get help and why there's one cashier after that there cames another lady, she just left me without any help the I asked her customer care number she show me and left when I asked her name she gave me wrong one, until other lady came, she try to calm her down, but she keep saying go ahead call customer care, her real name is Joyce masuku. Is this how you train your staff or managers, Pleaselet me know what step did you guys took, I am your customer, I derseved to be happy.
Ms. Dr Mtholo On Phone To Ackermans South Africa Service
Good day. My name is Dimakatso, I have to say I'm very disappointed with you guys. What happened is I jst activated my account at eyethu mall in orange farm, I was told if I use R500 and more I will get a R200 less (discount) by the cashiers. I agreed and I spent about R800. After the purchase I still asked why is it showing full amount of what I bought and the said dnt worry you will see it after month end, ok I went home. I decided to make a payment a few days before month end, I paid the difference knowing that the R200 is going to be redeemed, then a few days after month end I went to the store to check my balance and it was saying I still owe dat R200. I was furious because it means I was mislead and lied to by the cashiers. Its not the first time I'm getting discounts from other retail stores and the delivered on their promise, but with Ackermans it's another story. HIGHLY DISSAPOINTED AND PLAN ON CLOSING MY ACCOUNT.
Ms. Keabetswe On Phone To Ackermans South Africa Service
Good Day
My name is Keabetswe Makabole and i have an ackermans account, my ID is 8510090489089 i would gladly appreciate it if you could cancel my funeral policy and which i pay R50. 00 Per month. Thanking you in advance
Mrs Keabetswe Makabole.
Ms. Shobana Padayachee On Phone To Ackermans South Africa Service
Good day. A male consultant called me this morning to ask about a payment that i was supposed to make. I told him that i had paid two days ago. He told me that i was suposed to make a payment of 200 and wh had i not made it. I then told him that i could only afford 100 at the moment he then started to argue with me. When i tried to explain to him he told me to shut my mouth and thereafter told me not to shout at him and cut the call. I do not know his name, but i also do not appreciate his aarrogance. This consultant has obviously not been trained in his job neither does he fit his job description. I would appreciate it if your consultants do not give ne attitude.
Ms. Renee Lesho On Phone To Ackermans South Africa Service
Dear Sir/Madam
Hope and trust that you will find this mail, as i am writing this i am quit disappointed about the treatment I got from ackermans shop no 100, sanlam plaza, cnr maitland and east burger Str, Bloemfontein. I Think as a loyal customer of ackermans, this need to be addressed Isaac and Christina needs training on customer service cause they do not know how to talk and treat customers. I am very disappointed at the treatment I received if they cant work with people than retail is not for them. Regards
Renee.
Ms. Ingrid On Phone To Ackermans South Africa Service
Good day. I'm looking for this specific shoe in a size five please. My cellphone nr is 0792137604 Ingrid .
Ms. Tania Kittler On Phone To Ackermans South Africa Service
Good Day,
I have a huge problem with your Customer Service and Accounts department. After sending atleast ten emails (with proof of payment) and numerous phone calls to your office, my account is still not sorted To all those emails I haven't even received a single reply yet Atleast to assist and say - we are busy sorting your account NOTHING I have NEVER experience such bad Customer Service before I am considering closing my account as this is not the first time this has happened
Thank you,
Tania Kittler .
Mr. Wonder On Phone To Ackermans South Africa Service
Good day my name is Wonder Makakula i would like to change my number on my application, but it's difficult my new number is 0739028992 my old no 0817648244 I'd no 7504025333083.
Ms. Roslynne On Phone To Ackermans South Africa Service
Hi
my laybye at you expire the 30 of June. Can i go fetch the laybye the 30 of july please.
Ms. Londile On Phone To Ackermans South Africa Service
I was holding for more than 30 minutes then was told that i choose the wrong option and to hold so i can be trasfered to the right department, but the phone was just hang up while i was waiting?, i just wanted to make a follow up on my new account application. How rude.
Mr. aleesha On Phone To Ackermans South Africa Service
Good day this is Aleesha du plessis. We faxed through my 3months payslips last night and I didn't hear anything back from you. Its for an account that they already excepted my application form. Thank you.
Ms. Modiegi Motloung On Phone To Ackermans South Africa Service
I received a statement does that mean my account is approved? My contact details is:0725896687.
Ms. Sandra Rakabe On Phone To Ackermans South Africa Service
To whom it may concern. I'm very disappointed with your service. I lay - byey clothes at jubilee mall on the 29 March and pid them up on the 12/04/2016. When i got home only to realise that a jacket that cost R249 was missing. I emailed the customer care the same day and contacted the store the following day. The store and the sales rep said that the only way to be assisted is if i bring all the items together with the plastic bags to the despote tge fact that i stay too far from the place. I was told going through the camera is a lot of work and will take too long. Can somebody please ask the jubilee mall staff to check their cameras to check if the did not leave my sons jacket in the box. This experience is cery frastrating for me. Layby number is11930007587. Hoping to hear from you soonSandra Rakabe Hoping to hear from you soonSandra Rakabe .
Mr. 0835798479 On Phone To Ackermans South Africa Service
I paid my laybye today and collected the items. I happened to misplace the slip and the is an item i want to exchange for size purposes. Will they assist me @ any Ackermans or do i have to go to the branch i took the laybye from?.
Ms. Kgatishi Mashala Danke On Phone To Ackermans South Africa Service
Good morning
my name is kgatishi mashala
i bought a phone two months ago in one of your stores moruleng mall. It gave me a problem a month later and i had to return it. Its
an AGMOBILE ZENITH model. I haven't heard anything from the store. When i call them they keep on saying we will call you back. MY problem is i do not have the phone numberw, but i am paying it. Your assistance will be appreciated. 0739898299.
Ms. Regina Mabiletsa On Phone To Ackermans South Africa Service
Good DayKindly be advise that I received an email (attached)from Tenacity Financial Services on the 27/10/2015, saying that I owe Ackermans R 2191. 70, since then I have paid R1794. 22 (R300 on 10/10/2015, R300 on 23/10/2015, R300on 10/11/2015, R444. 22 on 20/11/2015 and R450. 00 on the 04/12/2015. Which means I should have a balance of R397. 48 outstanding yet I get a statement saying that I still owe R1 394, 38 Please advise. Kind RegardsRegina Mabiletsa .
Ms. Haley Jooste On Phone To Ackermans South Africa Service
Good dayI bought me a pair of pink sandals for R99. 99 in September 2015 for the first time at Ackerman's. The sandal broke and I must say its the 1st time my shoes broke so quick. I am very disappointed Ackermans.
Ms. Lorraine Lolo Ramabula On Phone To Ackermans South Africa Service
Good DayI once had an account with Ackermans, but I cant remember the account number as I have lost the card and I had financial crisis so I was unable to pay the account. Now I want to know my balance so that I can be able to arrange for payment. MY ID NO 7712280527089 your assistance will be highly appreciated.
Ms. Chantalle Williams On Phone To Ackermans South Africa Service
I Mrs C Williams are having problems of claim the PSL soccer tickets, whichwas SMS to me on 073 409 5314. I have tried on numurous occasions to claim it. I live in Cape Town and would like to have it close to my home. My card number is 6363 2403 0177 9328. I would like to have two tickets. Thanking youChantalle.
Ms. Constance Matshaba On Phone To Ackermans South Africa Service
Hi i would like to complain about Ackermans s customer service. Can you please teach cashiers to treat customers with smile and respect. To be friendly and to assist us customers with enthusiasm because they will scare us away and you will loose customers.
Mr. Julie On Phone To Ackermans South Africa Service
No complaint. Wonderful compliment for your staff in cradle stone mall. I had a return that was rather difficult. Two staff (lucky and emily) were absolutely wonderful and they really went the extra mile to assist. Wonderful service from two smiling staff. Thank you.
Mr. Edgar Tlali On Phone To Ackermans South Africa Service
I made an SMS credit application with ackermans more than 48 hours ago and still no response. My full name is Edgar Tlali, ID no; 6105015829089 and gross R8000 plus commission. The number i send the SMS is 0735850645.
Ms. Jowie On Phone To Ackermans South Africa Service
I made a laybye at Ackermans store in mokopane went back to ask them to change the sizes and make a payment, but they refused I was tld to make a separate laybye and continue paying for things that I no longer want the supervisor was very rude.
Mr. Olefile On Phone To Ackermans South Africa Service
I went to Ackermans in Wonderpark yesterday 03/03/2015 to buy a cellphone and the lady from the till by the name of Olebogeng did not even wanted to open your display so that i can see the DEMO instead she said i must go fect my ID and proof of residence and i did, when i came back i told them i want to buy the phone again and the said thier manager by the name og Cheslin is busy and cant help me. They all said i can go to another store or wait, but they cant help me at that moment and i drove home to fetch necessary documents they requested.
Ms. Nozuko Nontlanga On Phone To Ackermans South Africa Service
I'm Nozuko offended by your debt collector who said she is Tsepiso calling from Johhanesburg with 011 271 7083 insulted me, shouted, fucker me due to an Account that I do not have with your Company. I explain to her that there is an error or misunderstanding because I do not have an Account and never had account at Ackermans. I would therefore expect full explanation of what is going on and clear my name as soon as possible. I look forward to hearing from you shorlty. Yours faithfullyN Nontlanga (Miss).
Mr. Sunnyboy On Phone To Ackermans South Africa Service
Hello I'm Sunnyboy pilusa ID ;8406067069089, I do not have complaint, but I need your advice now, I'm owing ackermans for long time and I'm ready to update my account, I have forgotten my account number, my email is pilusaSunnyboy@gmail.com if you can send me something to do, thank you.
Ms. thuly sithole On Phone To Ackermans South Africa Service
I went to ackermans in SOshanguve Crossing and I wanted to buy a duvet set on the Package it says R159.99 but when they scan the bar code it was a wrong one I the Manager Mpho he was very rude and called me a liar accused the customers of putting the price on the package I left without buying the set because I was humiliated how can I get this right I believe that the price you see is the price you pay.
Ms. Veronique On Phone To Ackermans South Africa Service
Your baby of the year competition is telling me my baby's age does not qualify for the competition, she will be eight months on the 21 of this month, how is it that your website is telling me she does not qualify??i sincerely hope this is a technical error as i have been trying all morning, i need an answer as soon as possible please
Ms. Tumelo Mohlala On Phone To Ackermans South Africa Service
I went to Ackermans Twincity complex, where I was going to exchange school shoes that I bought for my child, and the person I got she was arrogant, and told me that exchange is only done, if I bought that items at their shop. if not I should go and exchange those shoes where I bought them they do not exchange as we customers take advantage, we should go to Tubatse Crossing and exchange there no at her shop, how pathetic is that, her name is Matshidiso Mnisi
Ms. Ntombenhle Nsindane On Phone To Ackermans South Africa Service
A lady in Gateway Ackermans who was selling family proter plan said i must give her my card and telephone number and signed and someone will phone me and explain about this protector plan suddenly i received a SMS says i accepted this plan while i was waiting for a call to explain everything and i am not happy at all about what she did, i do not need this proter plan please delete for me
kensani On Phone To Ackermans South Africa Service
I've never expericenced such bad service @ ackermans in palm springs mall I got there @ 17:45 and the store is supposed to close and 18:00,security by the name of maria let's to guys in while I was standing infront of the door and moipone and lerato were in charge thery told to fuck off coz I'm not gonna get in to the store so I'm wondering where Is customers coz I was not treated okay and other customers where here to collect their laybyes and. I must say all the staff thers it is incompitent
Ms. Life On Phone To Ackermans South Africa Service
I m Life ngwenya, 9301260865087, 0713719930, i am here to complain about my account every month it is increases the balance while i did not took cloth, airtime and , etc so now i am worried about it so can you come up with a solution. On September i was owing 400. 77 and i paid 200 i was left with 200. 77 October i paid 200 left with 77c when i check the slip i find that i am owing 20. 50 same month they send me SMS they said i am owing Rs 35. 80c and i do not know about this money can you please call me and explain about 0713719930 please call me immediately you get my message.
Ms. Alicia On Phone To Ackermans South Africa Service
I call you several time you pick it up. you keep on tell me to wait until my airtime get canceled, mind you we are using our cellphones not landline like you. I have spend almost R30 airtime, but you know what I would be lying if I say I gt some help.
Ms. Rashidah Engelbrecht On Phone To Ackermans South Africa Service
My name is Rashidah Engelbrecht. I received an SMS to apply for a credit increase. When I used the number that was provided I got my mom's account details and the SMS said the increase is for me. How do I go about applying for the increase or link my phone number to my account. Thanks in advance.
Ms. Jaqui Nunn On Phone To Ackermans South Africa Service
My name is Jaqui Nunn and i am a commercial broker and outsource my services. I mainly work with franchises national and work through Franchise Warehouse as well. I have various space that won't last prime sites in busy shopping centres in Centurion and Pretoria East. Your profile will fit these centres tenant mixture. The anchor tenants is big and well known and the feet count good in both centres. Act today not to miss out.
Regards,
Jaqui Nunn.
Ms. Nompilo On Phone To Ackermans South Africa Service
My name is Nompilo Mkhize. On Saturday, i went to Estcourt for a refund in laybye. A lady who was wearing a name tag Ntombi was so rude to me. She even throw the money on my face in front of customers in store. People like her should not work with customers as she has attitude. She told me that she can't refund me the money while on the slip. Its written that i can be refunded. Please assist as i have the rights as a customer and the customer is always right according to Patho Pele principles. Thanks.
Ms. khanyisile On Phone To Ackermans South Africa Service
I want to know why do i have to fill more than one application and still no response? I think it is not fair, because they did send me a store card. They said that i need to activate the card at the store, but still there is no response. Please help, i need to understand.
Ms. Aviwe Masimini On Phone To Ackermans South Africa Service
Dear Sir/MadamI have a problem here in Pretoria. I forgot a proof of purchase at Ackermans. Now, I want to return some clothes they have a price tag. But, I do not have the slip. I forgot the slip there, what should I do need your help.
Ms. sarah cuna On Phone To Ackermans South Africa Service
Hi ackermans store send me a card then yesterday i go to asked about this card because i did not apply for it they their have selected my name after that he said i must wait some couple hour for an SMS that they send to me they did send SMS that is approved they i must come with my ID an the card had send to the store after i take some when at till she till the clothes after she finish she swipe the card and then she take a phone after she told me that their want 3months bank statement an ido not had cos I am a pensioner ijust want to know why did you send me a card this story had happened in Bronkhrostspruit Ackermans store an even the store did not help he harrased to me