Goldstar Customer Service Phone Number

Phone Number of Goldstar is +1-626-204-3960 / +91 7428822220 .
Goldstar Events is a privately owned company in the United States. The company was jointly founded by Jim, Rich and Robert in February 2002. Goldstar is engaged in online distribution of half-price tickets for various activities including sporting events, concerts, film screenings, live entertainment, spa services and theater. The corporate head office is located in Pasadena, California, United States. The company sells tickets to Goldstar members only and has more than 2.5 million members. Goldstar Events became the first company in America to introduce the online event rating for live entertainment shows.

Valuable Contact Number for General Inquiries
Phone: +1-626-204-3960

Additional Contact Number of Goldstar
Phone: +91 7428822220

Goldstar Events


The company organizes a large number of events including Christmas Spectacular, New York Knicks, Newseum, Atlanta Hawks Basketball, Stomp, Pippin, Cirque Dreams-Holidaze, The Suzanne Farrell Ballet, Blood Manor, Penn & Teller, Adventure Aquarium, Testament, San Francisco Symphony, Pippin, Los Angeles Clippers Basketball and Million Dollar Quartet. Goldstar arrange the events at various National Venues few of them are The Kennedy Center-Opera House, STAPLES Center, Philips Arena, United Center, Segerstorm Center for the Arts, Segerstorm Hall, Philips Arena, Madison Square Garden, Verizon Center, AMC theater and Cinemark Theater.

Goldstar Locations


The company has operations in Seattle, San Francisco, Philadelphia, Houston, San Diego, Chicago, Portland, Las Vegas, Washington D.C., Minneapolis-Saint Paul, Boston, Dallas, Los Angeles, Sacramento, New York City and Miami. The company serves customers across the United States with live entertainment, dance, sports, concerts and many more.
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Goldstar Address


The address of Goldstar is 1214 East Green Street Suite 104 Pasadena, California 91106, United States.

Goldstar Email Address


The email address of Goldstar is help@goldstar.com.

Goldstar Website


The Website of Goldstar is www.goldstar.com.

Goldstar Customer Support Service Phone Number


The customer support phone number of Goldstar is +1-626-204-3960 / +91 7428822220 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of Goldstar Service Center and Goldstar customer service phone number is given below. The helpline of Goldstar customer service phone number may or may not be toll free.

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Goldstar Phone Number Customer Service

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Goldstar Source of Knowledge


www.goldstar.com/company/supplier_details
www.goldstar.com

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Goldstar Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Kailash CallsApr 20, 2019

Mr. Kailash On Phone To Goldstar Service
I had purchased gold star 300W hand blender from amazon on 21. 8. 18. It is not working. There is one year warranty on it.

Reply
Customer care female
Ms. Amparo Gonzalez CallsJun 03, 2017

I purchased four tickets for the Attack of the Elvis Impersonators show for June 10, 2017. Confirmation 9685203. I purchased these four tickets today at approximately 1pm. I got the Goldstar confirmation for this purchase for four orchestra seats. Now I look at my email and see that I am getting a refund because the box office sold out. This email was sent to me at 3:50pm today. What the hell is happening? I made this purchase and received a confirmation from Goldstar that I got the four orchestra seats. What kind of operation is This? I am upset. I planned this event to take my family and Goldstar messed up. Please tell me the reason why this happened? I am a customer who needs an explaination. I am furious.

Reply
Customer care female
Ms. Marilyn Zipes CallsMay 28, 2017

Ms. Marilyn Zipes On Phone To Goldstar Service
I just purchased two tickets to the Sheba Mason Comedy show for 5/31/17 and I can not make that date. I literally got a call one minute after making the transaction. I tried calling your customer service phone number, but they just keep disconnecting my call. I would like a refund to my American Express account. My email address is mzjazz22@gmail.com. Thank you, Marilyn Zipes .

Reply
Customer care male
Mr. Lawrence Weber CallsOct 09, 2017

Mr. Lawrence Weber On Phone To Goldstar Service
I requested a complete refund and was given some 'store credit' that I do not desire, nor valid. There is plenty of time to refund this, with two weeks before performance date. 805-259-5668.

Reply
Customer care female
Ms. Karen R. Brown CallsSep 15, 2017

Ms. Karen R. Brown On Phone To Goldstar Service
I wish to cancel my account with you beginning today.

Reply
Customer care female
Ms. Ileana Loredo CallsAug 30, 2017

Ms. Ileana Loredo On Phone To Goldstar Service
I had purchase tickets for Indoor Surf Sacramento through you and had made reservations with them for tomorrow. They called just now to cancel due to electrical malfunction of their equipment. My tickets are valid only through tomorrow August 31 2017/ Please advise ASAP refund or extension on date.

Reply
Customer care female
Ms. Richard Waitkus CallsOct 02, 2018

Ms. Richard Waitkus On Phone To Goldstar Service
I need to cancel reservations for Theatre if Terror on Thursday, October 4, 2018 at 7:30 PM showing in Wilton Manors, FL. My purchase confirmation number is 112479825. Please respond ASAP so I may schedule a different time.

Reply
Customer care female
Ms. rosalie jalmanzar CallsApr 19, 2018

Ms. rosalie jalmanzar On Phone To Goldstar Service
Until now may packaging not yet arrived. I send it last March 12.

Reply
Customer care male
Mr. Robert Neumann CallsAug 05, 2017

Mr. Robert Neumann On Phone To Goldstar Service
I tried purchasing tickets for Nlues is a Woman for Thursday August 17, 2017 / 8pm and I got a red bar across the top of browser saying: "There was an error processing your payment. Please contact customer support. Where do I stand re this issue?

Please contact me to let me know if my purchase was confirmed or cancelled?

A call to your phone number said I had to use web to solve problem. Mobile 925-255-3458.

Reply
Customer care male
Mr. Olu Adesuyan CallsJul 20, 2017

Mr. Olu Adesuyan On Phone To Goldstar Service
You guys are horrible organization you do not answer your phone
i had charge for an event tomorrowon my credit card never receive ticket or confirmation email
you guys are in entertaiment you shouldnt stress people

my name is Olu Adesuyan the event is cool and gang tomorrow at Hollywood bowl.

Reply
Customer care male
Mr. Pb CallsJul 07, 2017

Mr. Pb On Phone To Goldstar Service
What happened to the website. Down, down, down. For how long?.

Reply
Customer care male
Mr. Jesus Covarrubias CallsSep 17, 2016

Mr. Jesus Covarrubias On Phone To Goldstar Service
How do i become a member, and how do i get a karma code?
i called the 800 number machine says it wont talk to me
i wnt to purchase some tickets can someone please call me back ASAP.

Reply
Customer care male
Mr. Matija CallsAug 27, 2016

Mr. Matija On Phone To Goldstar Service
Somebody please contact me I'm trying to buy tickets I put a new credit card and I did everything you asked and I keep sending an error message what am I going to do the only three tickets left at Saturday.

Reply
Customer care female
Ms. Jeanette CallsJul 30, 2016

Ms. Jeanette On Phone To Goldstar Service
I would like to know ASAP if you will be offering matinee performances for Beautiful.

Reply
Customer care male
Mr. Ccm CallsJul 01, 2016

Goldstar does not return emails
i turned off Red Velvet auto pay last year (2015) and was charged again three weeks ago (in June 2016).

Reply
Customer care female
Ms. Penelope Whiteside CallsJun 19, 2016

About three weeks ago, Goldstar informed that my credit card had been rejected. Actually, it had expired. I quickly supplied a current credit card. I have not received notifications from Goldstar since then. What happened? I have been, and hoped to continue as a Red Velvet member
Please investigate. I have two e-mail addresses and am not sure which one Goldstar has:
whiteside_wiebe@hotmail.com
whiteside_wiebe@mac.com.

Reply
Customer care male
Mr. James Fester CallsJun 14, 2016

Mr. James Fester On Phone To Goldstar Service
Hi i have purchase a tickets from you all June 15 2016 cruise in chicago ill my confirm ticket one purchase confirmation for two(2) general admission do not need other ticket only one purchase confirmation.

Reply
Customer care male
Mr. John Genova CallsMay 31, 2016

Mr. John Genova On Phone To Goldstar Service
I am trying to buy tickets on your website. Before i can do so, it is asking me to log in. I forgot my password. Website said they would email me a link to set up a password. Never got the email despite trying to do it multiple times. Don't think i blocked your email address, but not sure as i do not know your email address. Help.

Reply
Customer care female
Ms. Koda King CallsMar 31, 2016

Ms. Koda King On Phone To Goldstar Service
I have been emailing and trying to reach gold star regarding my Giants tickets that we are supposed to go to tonight I was supposed to receive tickets from tickets.com and have not received them tickets.com has redirected me to gold star and of course I cannot get hold of gold star even after emailing them I have not received a response or copies of my tickets again I am requesting copies of my tickets immediately as the game is today.

Reply
Goldstar Customer Service Care Phone Number 247210
Ms. Jayne Firtell CallsDec 08, 2015

Ms. Jayne Firtell On Phone To Goldstar Service
My cell number is 917 587 1400Jayne Firtell .

Reply
Goldstar Customer Service Care Phone Number 247209
Ms. Jayne Firtell CallsDec 08, 2015

Ms. Jayne Firtell On Phone To Goldstar Service
I am trying to get a customer service person to respond to my emails. I ordered online four tickets for the Big Apple Circus for the 12:30 performance for Sunday December 13th. The order came up for two Preferred tickets at $116. 00. THIS IS INCORRECT Please I am trying to get a customer service person for the last 45 minutes to make the change to my order. This is not right and a customer cannot even speak to your company. Jayne Firtell .

Reply
Goldstar Customer Service Care Phone Number 246997
Ms. Joyce Norfleet CallsDec 05, 2015

Ms. Joyce Norfleet On Phone To Goldstar Service
I purchased three tickets two weeks ago for an event today and was assigned floor seating. At 6 am yesterday morning, I received an email reminding me to bring the confirmation to the window with ID an hour before curtain. At one pm, you sent another email, which I didn't see until around midnight, stating that you had made a mistake and I could not have these seats, although I was charged an additional $15. 75 for floor seating. I could get a full refund if I cancelled by 8 am this morning. I sent an email at midnight, but have not received a response. I need to speak to someone because this is unacceptable. I've made plans to drive about 50 or so miles to the venue, but do not know where the seating is.

Reply
Goldstar Customer Service Care Phone Number 246419
Mr. George Dolgov CallsDec 01, 2015

Ticket Confirmation 7573102 for Matthew Broderick and Annaleigh Ashford in "Sylvia" on Broadway. Did not get any seats assigned and would like to get the best available seats for this event. Sent two emails to Goldstar - no answer. Could you, please, help? Thanks.

Reply
Customer care female
Ms. Elaine Blackhurst CallsOct 26, 2015

Ms. Elaine Blackhurst On Phone To Goldstar Service
I purchased 2 tickets to "Sex with Strangers" at a performance at the Ellen Blye Theater in Portland, Oregon for Nov. 6. Something has come up and I will not be able to attend. I would please ask that you give me credit for the 2 tickets so that I would be able to see a performance in the future. Thank you so much. Elaine

Reply
Customer care female
Ms. Jo Ann Burton CallsSep 25, 2015

I find it very difficult that I can not speak to a person about my complaint. I received an email from Gold star today giving me a $10. 00 credit to be used by September 30. I then went on to your website and purchased two tickets for Cinderella at the Saturday matinee for $190 00. I then took a phone call and went to complete my purchase only to be told I had waited too long and I needed to begin the process again, at which time i was told me that I had used my $10. 00 credit coupon and it was noonger available. You do not make it easy Golds tar. At this point I don;t know if I paid for the tickets or not and I'm certainly not going to charge another $200. Please respond at your earliest convenience, or I may never use Goldstar again.

Reply
Customer care male
Mr. Curtis Kam CallsSep 25, 2015

Mr. Curtis Kam On Phone To Goldstar Service
Your site will not accept my credit card after entering it in my account, which it accepted. Right now I am very disappointed in your sight.

Reply
Goldstar Customer Service Care Phone Number 237857
Ms. Nadine Usrey CallsSep 09, 2015

Ms. Nadine Usrey On Phone To Goldstar Service
Telephone me as soon as possible re my incorrect charges on my account and a venue that treated me badly. Phone number in San Diego is: 858-530-2607. And how to cancel Red Velvet and not be charged.

Reply
Goldstar Customer Service Care Phone Number 232959
Mr. Koffi CallsJul 22, 2015

Mr. Koffi On Phone To Goldstar Service
I have emailed you twice already. I just want to know if it is possible to switch my tickets.

Reply
Customer care female
Ms. sandy CallsMay 22, 2015

Ms. sandy On Phone To Goldstar Service
i am considering buying 4 tickets for the sf movie tour for $24.50/each. on select a date, the only date that comes up is 7/1. it also says any available date at 10am through 6/30. we want to go on sat 5/23. is this available. how would i book this using the gold star tickets? thank you, sandy

Reply
Customer care female
Ms. Susan CallsApr 08, 2015

I'm trying to order tickets …. And getting frustrated. I choose date availability and I get a page to sign up to Facebook or daily emails from Goldstar. I do not want to do either. I want to order tickets, do not you want my business?Susan customer.

Reply
Customer care female
Ms. Diane R. Cary CallsMar 03, 2015

Ms. Diane R. Cary On Phone To Goldstar Service
After writing two emails, I have not received a response. I am a Red Velvet member. I tried to cancel afour ticket reservation 6hours before the concert, due to illness. The posting read: the period in whichto cancel has expired. I have read all materials on the rules, and none have explained a cancellation period. Please help. Diane.

Reply
Customer care female
Ms. Annette Dworkin CallsFeb 19, 2015

Ms. Annette Dworkin On Phone To Goldstar Service
This is not a complaint, but My friend and I purchased tickets through Gold star for The Odd Couple at the Oil Lamp Theater-confirmation.

Reply
Customer care male
Mr. John CallsFeb 11, 2015

Mr. John On Phone To Goldstar Service
Hi do you have any tickets available for Wicked in the PL1 section. Want four tickets. Thank you. John (818)744-2020.

Reply
Customer care male
Mr. Patrick Welch CallsFeb 01, 2015

Mr. Patrick Welch On Phone To Goldstar Service
I am sick and can not make the show tonight I will like to get a refund.

Reply
Customer care female
Ms. Bernadette Falcis CallsFeb 01, 2015

I purchased 2-tickets thru Goldstar using my daughter's cellphone (Izabel Falcis). We gave all the information needed, but we didn't get any confirmation number that our purchase was completed. Date of dinner: February 7/Satnumber Of persons: 2, Place: Cafe Sevilla, Long BeachAmount Paid: $81. 50 (2-tickets including tax and service fees). Please confirm if we do have reservation or if we need to do it again. Thank you for your immediate reply. Bernadette Falcis(213) 453-2385.

Reply
Customer care female
Ms. Pooja CallsJan 18, 2015

Ms. Pooja On Phone To Goldstar Service
I bought the ticket for Disney on Princess shows and couldn't make it my kid being sick, even though i offered i can send them doctor certificate to accommodate us for the their future shows. I am not asking for refund just asking value for my money i spent on ticket for my kids birthdays. Highly disappointing and unsatisfactory and moreover they do not provide a contact

Reply
Customer care female
Ms. Yvonne Drayton CallsJan 03, 2015

Ms. Yvonne Drayton On Phone To Goldstar Service
I tried to process a payment for an event and an error message appeared stating that payment could not be processed at this time. Please advise for how to secure tickets for this event motown the musical, philadelphia.

Reply
Customer care male
Mr. Roger Brindle CallsJan 02, 2015

Mr. Roger Brindle On Phone To Goldstar Service
We already posted our complaint to cancel our red velvet membership. Your email reply, which contained NO phone number, said that we needed to phone by five pm today to cancel. When we called 626 204-3960, listed on your website as customer service phone number, we wonder why we're calling, as your website says no customer service is handled over the phone. RogerBrindle Since this is New Year's Day and NOT April Fools, we trust you will call us at 415 608-9109 or email us at sailorrog@earthlink. Net to say you have cancelled our membership and credited the $19. 95 to our Alaskaairlines credit card ending in 9711. After I emailed you today, I got an email from you which seemed to be a receipt for the membership. Please send an email that acknowledges that you will cancel the Red Velvet membership BEFORE five pm. Thanks for your help and Happy New Year. SSince this is New Year's Day, as opposed to Ak.

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Customer care female
Ms. Laura CallsDec 31, 2014

Goldstar sent me a link to purchase tickets to Queen Mary. I started the purchase, but it wouldn't allow me to finalize the ticketing. No helP from Goldstar. Emailed them, called them, left messages --- all in vein Very much hope somebody from Goldstar will get back to me today as the tickets are for tomorrow. Such a frustration to deal with the company which doesn't care.

Reply
Customer care male
Mr. Neal Engler CallsDec 30, 2014

Neal Engler On Phone To Goldstar Service
I am curious if the Queen Mary tickets for the CHILL event 1/1/2015 include the child under 11 for free or if I have to buy a child ticket and if so, do you offer discounted children tickets?

Reply
Customer care female
Ms. Joan CallsDec 09, 2014

Ms. Joan On Phone To Goldstar Service
Called the number and they sent me to VM. They do not offer customer service on the telephone. Not at All. You need to send an email.

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Customer care female
Ms. No Name CallsDec 09, 2014

Ms. No Name On Phone To Goldstar Service
They charged me more than I would have paid had I gone directly to the venue to make a purchase. This leads me to believe there are no deals here. No better than a scalper. Seems like false advertisement.

Reply
Customer care female
Ms. Madelyn Ruiz CallsDec 05, 2014

Ms. Madelyn Ruiz On Phone To Goldstar Service
After calling the number they have an answering machine that says that they do not answer questions to customers. They want customers to contact them through email or through the website.

Reply
Customer care female
Ms. Fay Deconinck CallsDec 03, 2014

Ms. Fay Deconinck On Phone To Goldstar Service
Can someone please email me at fdeconinck@att. Net. I am trying to purchase tickets for a Red and White Fleet cruise on December 21st, 2014 at 5:30pm in San Franci for a seven year child please. Thank you. A prompt response would be kindly appreciated, as i am trying to book this cruise today. Thank you. FD.

Reply
Customer care male
Mr. Dave Balian CallsNov 22, 2014

Mr. Dave Balian On Phone To Goldstar Service
I just purchased four tickets to the Mary Poppins movie at the regent theater in Arlington ma on sat 11/29-14. At 2pm, but I did not get a confirmation.

Reply
Customer care female
Ms. Annette Dworkin CallsNov 12, 2014

Ms. Annette Dworkin On Phone To Goldstar Service
I purchased tonight(2nd of November) 2 tickets for the 3:00 performance of the "Nutcracker" on 14th of December 2014 for my six year Old granddaughter and myself. After purchasing the tickets, I read the reviews and do not feel that this production will be appropriate for her age. It is about dealing with death challenges, etc. I was completely misled by the name "Nutcracker" and thought this would be a wonderfully happy musical for her to enjoy. I feel this production will be totally inappropriate and unnecessary for her to deal with. Since this was purchased tonight, could you please credit my account for the total price of $65. 00. Thank you,
Please respond as soon as possible.

Reply
Customer care female
Ms. Russi Gore CallsOct 20, 2014

Ms. Russi Gore On Phone To Goldstar Service
I purchased eight tickets to the jewelry show and got eight service fees instead of one. I purchased them all at the same time. I should have gotten charged a fee, not eight. I will put this in dispute with my credit card if this is not immediately corrected.

Reply
Customer care male
Mr. Eduardo Figueroa CallsSep 27, 2014

Mr. Eduardo Figueroa On Phone To Goldstar Service
Hello i need to make a change on will call for some tickets, i bought for my wife and kids. I tried calling and sending emails, but no reply back. Please, need to have this done as soon as possible.

Reply
Customer care female
Ms. Pat Lillegard CallsFeb 14, 2014

Ms. Pat Lillegard On Phone To Goldstar Service
I purchased tickets for sunday, feb. 16, 2014 (the harlem globetrotters) on November 11. For a christmas gift for my daughter and family. She just called tonight saying the tickets were not together. They do not want to attend the event because of this. I paid a lot of money for these tickets not realizing the seating arrangement. Please let me know if there is anything we can do to seat their family together. thank you, pat lillegard
dukes1mis@hotmail.com. 562-429-0232. Would appreciate a prompt reply.

Reply
Customer care male
Mr. Mitch gries CallsOct 30, 2013

I bought a gift certficate worth $100 GRC6-WQBN-VABC and used $37 on a ticket today for Falstaff with the LA Opera I am unable to use the remainder of this certificate on your Goldstar Site.

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Customer care user complaints