Ms. Kuchu On Phone To Wen Hair Care Service
Now days my hair fall is much more. I am Lose my hair day to day. What will i do?Please help me.
Ms. Kerry Saxon On Phone To Wen Hair Care Service
I am being billed for product that I NEVER received. I love this product, but will NEVER use it again if I am being billed for something that I did not receive.
Ms. Suzanne Ianieri On Phone To Wen Hair Care Service
I ordered a kit on may 31st and went to cancel that order less than 24 hours later only to find that after the money for this order had been immediately deducted from my bank account, I was unable to cancel this order or have my money refunded. I was not in the "system" yet? This makes no sense I was nowhere in the system to have this order cancelled or to get a refund. This is outrageous I feel a bit robbed here and this is a very shady business practice. No supervisors available? I will report this to the proper authorities. Terrible experience.
Mr. James Schuckman On Phone To Wen Hair Care Service
Wen has a scam system when ordering. if you do ordering on line they "automatically enroll you into a replenishment program" that's a fancy term for ripping you off every month by automatically sending you the product, when you don't even order ti this is an unfair business practice that must be stopped.
Ms. Deborah Truckle On Phone To Wen Hair Care Service
They do not answer. Have been trying for five days now. All of the numbers give the same response. Higher than normal volumes,, but they are open24/7 so try again. It is 8:27 pm. How many people are ordering WEN.
Ms. Debra Kelly On Phone To Wen Hair Care Service
I called to cancel my account completely, as I no longer wish to receive shipments. At first the customer service representative tried to convince me to just put a hold on it and I had to be very firm about cancellation. He assured me that it will be cancelled and I will not receive anymore shipments, so I hope that this has been taken care of.
Ms. Michelle Kruglak On Phone To Wen Hair Care Service
I canceled this order almost a year ago within the 90 day window, way before actually. I didn't like the product, had a reaction to the lavender, so I canceled. I woke up this morning and saw a charge on my bank account, I called and this dane guy said it was never canceled and the product was mailed out yesterday and once I return it they will credit me. I haven't lived at the address they are sending it to in over six months, not even sure how they got authorization on my card to go through being that the address wouldn't match to what they have. All I know is because of their unauthorized charge my rent check might bounce.
Sheryl On Phone To Wen Hair Care Service
Not one of the phone #'s I found on any website are in working order. Plus no one has returned my email in four days. This is unacceptable. There is a problem with an order and we Need to fix it. Please reply with with a contact number I can call back on, I am in canada. Thank you
Ms. Nichole On Phone To Wen Hair Care Service
Trying to cancel me recurring orders because the product wasn't working for me. Was told I couldn't when I called and was hung up on three times. Money back guarantee satisfaction is non existant.Finally had to go to bank to cancell my card so you would quit charging me. Total scam.
Ms. LadyChelseafan On Phone To Wen Hair Care Service
I do not remember my password, your broken website won't allow me access once I type the twisted-weird-fonted words into it, the berbal instructions sound like Charlie Brown's friggin teacher is saying them (totally unintelligible), and I am now holding for going on five friggin minutes!
WTF is the matter with you people?! do not you WANT my business?! !@#$%^&* I guess friggin not.
Screw you and have a nice friggin day.